306. (p. 306, Reaching Beyond Our Borders box) According to the material in the “Reaching Beyond Our Borders” box for
Chapter 11, which of the following statements about working with employees from different countries is most
accurate?
D. More often than not, American firms have found that cultural differences in other nations are so great that it
is more efficient to staff key positions in foreign facilities with American workers rather than hire foreign
workers.
307. (p. 304) Human resource managers at Tri Max, Inc. want to encourage teamwork and are looking for a better
way to compensate members of teams. One approach they are considering is a skill-based system. Which of the
following statements about this type of pay system is most accurate?
A. Skill-based systems are unlikely to work with teams because they are designed to encourage individual
initiative rather than teamwork.
308. (p. 303-304) Which of the following statements about team pay is the most accurate?
A. Most managers are very satisfied with the team-based pay programs that are currently in place.
309. (p. 306) A ___________ plan gives employees some ability to adjust when they work, as long as they work
the required number of hours.
C. varitime
D. Gantt scheduling
310. (p. 306-307) The time when all employees must be present in a flextime plan is referred to as:
A. compressed time.
311. (p. 307) A __________ allows workers to work the full number of hours per week in fewer days.
D. double shift plan
312. (p. 307) A disadvantage of flextime plans is that they often:
A. confuse workers.
313. (p. 307) Most workers resist taking advantage of flexible work schedules because:
C. their existing schedules already fit their lifestyles.
D. such schedules give them less time to interact with other workers in the organization.
314. (p. 308) In a _____________ arrangement two part-time employees fill one full-time job.
LG: 8
LL: 1
Nickels – Chapter 11 #314
315. (p. 308) Major companies such as IBM and JetBlue have been able to use _________ to cut costs by reducing
D. compressed work schedules
316. (p. 308) At Ditka and Associates, Gina Huck works daily as a secretary from 9:00 a.m. until 1:00 p.m., when
she is replaced by Cassie Otten, who works from 1:00 until 5:00 p.m. The arrangement Gina and Cassie have
with Ditka and Associates is known as job:
D. allocation.
317. (p. 306-307) At Friendly Financial Consulting, Wayne Thurston is allowed to choose what time he starts his
workday, and can come to work any time from 7:00 a.m. until 10:00 a.m. He must be on the job from 10:00
a.m. to noon and from 1:00 p.m. until 3:00 p.m. He also must work a total of 8 hours a day, so the earlier he
arrives, the earlier he can leave. Wayne works under a system of:
A. job sharing.
318. (p. 306-307) Humphrey Communications uses a flextime plan. In their system, all employees must be on the
job from 10:00 a.m. until 2:00 p.m. These hours are referred to as the:
D. compressed time.
319. (p. 307) A major characteristic of a compressed workweek is that:
A. workers receive the same pay for fewer hours of work.
320. (p. 307) Poltronix Electronics has recently switched to a schedule in which employees work ten hour shifts
four days a week, and then have a three day weekend. Poltronix is using a:
D. constrained workweek
321. (p. 308, figure 11.7) A firm that wants to reduce its office costs, broaden its base of available talent and improve
job satisfaction could achieve all of these goals by:
322. (p. 307) Steely Percussion Inc. briefly tried to implement a flextime system only to abandon it after a few
months. Which of the following is the most likely reason Steely would drop its flextime plan?
D. Workers tend to be less productive when they have to work longer hours in a single day.
323. (p. 307) Donnie Walker is an office manager with a financial company. His company recently announced that
D. he will have to work harder to maintain high morale among the employees in his office.
324. (p. 309) Which of the following firms would have the strongest incentive to adopt a job sharing plan?
A. The ABC Company wants to simplify its hiring and training procedures.
325. (p. 308) Which of the following statements about home-based and mobile work is most accurate?
A. Although home-based work may become very popular in the future, only a small percentage of workers
326. (p. 309) Two advantages of using ___________ to fill an opening in a company are that it improves the
morale of current employees, and the person filling the position is already familiar with the organization’s
culture and procedures.
327. (p. 309) One implication of today’s flatter corporate structures is that:
D. workers are expecting more of their pay in the form of stock options.
328. (p. 310-311) A firm would be most likely to conduct __________ if it wanted to find out why valuable
employees were leaving the company.
A. performance appraisals
329. (p. 310) The _______________ doctrine states that employers have as much right to fire workers as the
workers have to leave the company voluntarily.
D. mutual consent
330. (p. 310) Offering _________ can be a useful way for a firm to downsize without causing a serious decline in
the morale of the remaining employees.
A. affirmative action
331. (p. 310) A(n) __________ is a financial incentive a firm offers to encourage employees to accept an early
retirement offer.
A. ESOP
332. (p. 309) A major reason workers tend to receive fewer promotions than in the past is that:
D. very few of today’s supervisors and lower-level managers have the qualifications needed to move into higher
management positions.
333. (p. 310) Which of the following statements about early retirement is most accurate?
D. Workers who receive an offer for early retirement are likely to gain by refusing the firm’s first offer and
holding out for a better deal.
334. (p. 309) One of the reasons many firms have chosen to use temporary employees rather than rehire full-time
employees is that:
A. the government provides strong tax incentives to hire temporary workers.
D. make sure workers who agreed to telecommute understood their new responsibilities.
336. (p. 310) Frank Chihowski has been a manager for over thirty years. He remembers when managers had almost
complete freedom to fire workers. Frank thinks this is only fair. “After all,” Frank points out, “workers quit
whenever they get a better offer. Shouldn’t managers have as much freedom to fire workers as the workers have
to quit?” Frank’s comments suggest that he believes in the doctrine of:
A. bonded employment.
337. (p. 310) The Krandall Corporation wants to reduce its labor force, but is concerned about the impact
downsizing will have on its remaining employees. One policy that might allow Krandall to reduce its labor
D. make more extensive use of job rotation.
338. (p. 310) Jeanie Richards is talking to a group of family and friends at a party. She has just mentioned that she
recently received an offer for a substantial golden handshake from her employer. Which of the following
statements is she most likely to make next?
A. “That will teach those guys to discriminate against me.”
339. (p. 311) Title VII of the Civil Rights Act of 1964:
340. (p. 311) The _______________ was created by the Civil Rights Act of 1964, and has since become a
formidable regulatory force in the administration of human resource management.
341. (p. 311) Probably the most controversial program enforced by the Equal Employment Opportunity
Commission concerns:
D. green card requirements for illegal aliens.
342. (p. 312) Discrimination against whites and males is referred to as:
343. (p. 312) The Civil Rights Act of 1991:
A. declared affirmative action plans unconstitutional.