70) A longer report may include a(n) ________, a fully developed “mini” version of the report,
for readers who lack the time or motivation to read the entire document.
A) executive summary
B) sandbox
C) appendix
D) call to action
E) letter of transmittal
71) To allow you to control how your document is displayed on your audience’s computer,
deliver the document ________.
A) using data visualization
B) in PDF format
C) in word processor format
D) using screencasts
E) through wikis
72) If you are using the indirect approach in your report, the introduction provides a preview of
the main idea.
73) Elements of authorization, such as “When, how, and by whom the report was authorized;
who wrote it; and when it was submitted” should be a part of the body of the report.
74) If a report calls for follow-up action of any kind, clearly identify who is going to do what, or
what should happen next.
75) For online reports make generous use of hyperlinks to help your readers navigate the reports
and access additional information.
76) Review the merits of your approach in the introduction of the proposal.
77) Online content does not require you to take special care to build trust with your audience
because of the anonymity of the Internet.
78) In the inverted pyramid style you cover the most important information briefly at first and
then gradually reveal successive layers of detail.
79) When writing for websites, present your information as elaborately as possible to develop
your reader’s trust.
80) When collaborating on wikis, include wordplay to enhance communication with the readers
and let them click through and figure out where they’re going.
81) If you don’t agree with published content and plan to revise it, you can use the wiki’s
discussion facility to share your concerns with other contributors.
82) To be an effective visual communicator, emphasize differences, depict items in contrasting
colors, such as red and blue or black and white. To emphasize similarities, make color
differences more subtle.
83) When you’re designing graphics for your documents, add number of colors, design elements
and decorative elements to increase readability even if they don’t add relevant information.
84) A pie chart, also called an area chart, is a form of line chart that shows a cumulative effect;
all the lines add up to the top line, which represents the total.
85) Timelines and Gantt charts are specialized bar charts.
86) Use flowcharts for visual appeal and to show exact appearances.
87) All formal reports do not have a title fly because it is optional.
88) The prefatory elements of proposals consists of appendixes and résumés of key players.
89) The letter of authorization is a “cover letter” that introduces the report and can include scope,
methods, limitations, highlights of the report; offers to provide follow-on information or
assistance; and acknowledges help received while preparing the report.
90) The list of illustrations and synopsis or executive summary are parts of the prefatory
elements of a report.
91) An informative phrasing for a synopsis is simply describing what the report is about, without
“giving away the ending.”
92) List at least three strategies for increasing the formality of your writing in business reports.
93) List points to be kept in mind when drafting website content.
94) What is a wiki sandbox and how is it different from the talk page? If a wiki is constantly
edited by the assigned members and most contributors have followed the stipulated guidelines,
should the final report be approved by the team lead? Explain your answer.
95) Other than the basic principles of report writing, list the other six points that apply to online
content development.
96) How would you adapt the three-step process to successful wiki writing?
97) What is formal and informal visual balance? If an organization is involved in advertising,
publishing and drug research, what kind of balance should they apply to their website and why?
Readers have complained that the company’s website does not really meet their needs and they
really need to dig for information. What changes should the organization focus on?
98) To show how a building would look post-renovation, a customer is shown a digitally
manipulated image of the existing building, with the new design in place. In the new image, the
surrounding buildings are replaced by pictures of tall trees and a scenic background is added. Is
this action ethical? Explain your answer.
99) Well-designed visual elements can enhance the communication power of textual messages
and, in some instances, even replace textual messages. Discuss six principles of graphic design
that can improve the quality of your visuals.
100) List and describe at least three of the primary types of visuals that can be used in
presentations and the communication tasks they are best-suited for.
101) Toon Interactive (TI) has received a solicited formal proposal to their RFP from Data View
Systems (DVS). After reviewing the proposal, TI decides to adopt the recommendations from the
proposal without hiring Data View Systems. What are the ethical implications of this scenario?
Explain your answer.