Organization Development, Third Edition
Donald L. Anderson
Instructor Resource: Test Bank
1. Why are individual interventions sometimes insufficient for achieving organizational change?
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2. Which of the following is an advantage to using individual assessments or instruments?
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3. Which of the following is a concern or caution about using individual instruments or assessments?
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4. Which of the following is NOT a benefit of a 360 feedback process?
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5. Coaching, like therapy or other psychological relationships, involves a deep understanding of the
client’s past, history, motives, and more.
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6. Coaching follows a process similar to the OD process we have learned, including contracting, data
gathering, diagnosis, feedback, and so on.
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7. 360 Feedback is an intervention where participants answer 360 questions about their own personal
style, leadership preferences, communication skills, and more so that they receive a comprehensive view
of their own skills and abilities.
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8. Early stage theories of career development (entry, basic training, early career, midcareer, late career,
retirement) probably no longer fit the experience of many of today’s workers.
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