21.
The organizing challenge of a decentralized structure that stresses employee empowerment
is
22.
A highly centralized organizational structure
it.
23.
Which one of the following
falsely
characterizes a centralized organizational structure?
24.
The disadvantages of a centralized organizational structure include
25.
A company’s ability to marshal adequate resources in support of new strategic initiatives and
steer them to the appropriate organizational units is important to the strategy execution
process because
26.
A change in strategy nearly always entails budget reallocations because
27.
Which one of the following is
not
a benefit of prescribing policies and operating procedures to
aid management’s task of implementing strategy?
28.
A useful guideline in designing strategy-facilitating policies and operating procedures is
29.
Ways to improve the performance of strategy-critical activities and promote superior strategy
execution include
30.
Which one of the following is
not
a tool that company managers can use to promote
continuous improvement (operating excellence) in performing value chain activities?
31.
Business process reengineering is a tool for
32.
Reengineering how a firm performs a business process
33.
Total quality management (TQM)
34.
Total quality management (TQM) emphasizes all but which one of the following?
35.
A blended approach to Six Sigma implementation that is gaining in popularity is
36.
Six Sigma quality control
37.
The statistical thinking underlying Six Sigma is based on the following three principles:
38.
The Six Sigma process of define, measure, analyze, improve, and control (DMAIC) is
39.
Six Sigma’s DMADV process of define, measure, analyze, design, and verify is a particularly
good vehicle for
40.
The big difference between business process reengineering and continuous improvement
programs such as TQM or Six Sigma is that
41.
Company strategies and value creating processes can’t be effectively executed without
internal information systems that include