Information Technology Project Management 5e – Marchewka
28. Visionary leadership, influence, developing others, and communication are all
associated with _____ of Emotional Intelligence.
a. Self-awareness
b. Self-management
c. Social awareness
d. Social skills
e. All of these are capabilities associated with emotional intelligence
29. Many organizations are mandating ethics training for their employees because
a. It’s the law in many countries
b. Is in the best interest for people in the organization and society
c. CEOs are afraid that their stock price will plummet
d. The booming economy has created a surplus of cash for many
organizations to increase their training budgets
e. None of these
30. An unethical leader could be described as someone who
a. Extols the virtues of integrity and ethical conduct, but then engages in
unethical behavior
b. Makes it clear that bottom line results are important, but only if they can
be achieved in an ethical manner
c. Does not provide a clear message of the ethical conduct that is expected,
so people interpret this to mean that the leader doesn’t care how business
goals are met – just that they are met.
d. Is a weak moral individual and a weak moral manager
e. None of these
Information Technology Project Management 5e – Marchewka
31. A hypocritical leader could be described as someone who
a. Extols the virtues of integrity and ethical conduct, but then engages in
unethical behavior
b. Makes it clear that bottom line results are important, but only if they can
be achieved in an ethical manner
c. Does not provide a clear message of the ethical conduct that is expected,
so people interpret this to mean that the leader doesn’t care how business
goals are met – just that they are met.
d. Is a weak moral individual and a weak moral manager
e. None of these
32. An ethically neutral leader could be described as someone who
a. Extols the virtues of integrity and ethical conduct, but then engages in
unethical behavior
b. Makes it clear that bottom line results are important, but only if they can
be achieved in an ethical manner
c. Does not provide a clear message of the ethical conduct that is expected,
so people interpret this to mean that the leader doesn’t care how business
goals are met – just that they are met.
d. Is a weak moral individual and a weak moral manager
e. None of these
33. An ethical leader could be described as someone who
a. Extols the virtues of integrity and ethical conduct, but then engages in
unethical behavior
b. Makes it clear that bottom line results are important, but only if they can
be achieved in an ethical manner
c. Does not provide a clear message of the ethical conduct that is expected,
so people interpret this to mean that the leader doesn’t care how business
goals are met – just that they are met.
d. Is a weak moral individual and a weak moral manager
e. None of these
Information Technology Project Management 5e – Marchewka
34. A project manager who attempts to create a project environment in which people
feel safe and appreciated is trying to ensure that which one of the following
ethical dilemmas do not occur?
a. Confidence
b. Human resource
c. Corporate resource
d. Conflict of interest
e. None of these
35. Focusing on fairness in terms of equity, reciprocity, and impartiality is hoping to
avoid which ethical dilemma?
a. Confidence
b. Human resource
c. Corporate resource
d. Conflict of interest
e. None of these
36. Which of the following would be an ethical dilemma where impartiality and trust
come into question?
a. Confidence
b. Human resource
c. Corporate resource
d. Conflict of interest
e. None of these
Information Technology Project Management 5e – Marchewka
37. A gift from a vendor could cause the following ethical dilemma _____.
a. Confidence
b. Human resource
c. Corporate resource
d. Conflict of interest
e. None of these
38. While working on an IT project, you learn that a particular department plans to
reduce its staff by 50%. The manager of this department has asked the project
team to keep this information secret until the plans are finalized. A good friend of
yours works in this department and has asked you whether you heard of any news
concerning the future of the department. This would be an example of which of
the following ethical dilemmas?
a. Confidence
b. Human resource
c. Corporate resource
d. Conflict of interest
e. None of these
39. Your employer has issued you a computer. Using this computer to trade stocks
online could be considered which of the following ethical dilemmas?
a. Confidence
b. Human resource
c. Corporate resource
d. Conflict of interest
e. None of these
Information Technology Project Management 5e – Marchewka
40. The first thing to consider when faced with an ethical dilemma would be
a. Identify the consequences
b. Check with legal counsel
c. Gather the facts
d. Identify the obligations
e. Report the situation immediately to the company’s CEO
41. Which of the following would NOT be considered a complexity of international
projects?
a. Currency exchange
b. Regulations and laws
c. Language
d. Attitude toward work and time
e. All of these are complexities of international projects
42. Differences in nationality, ethnicity, religion, gender, or generation is:
a. Culture
b. Diversity
c. Internationalism
d. Individualism
e. None of these
43. _____ can be defined as the shared beliefs, assumptions, and values that we learn
from society or a group that guides or influences our behavior.
a. Culture
Information Technology Project Management 5e – Marchewka
b. Diversity
c. Internationalism
d. Individualism
e. None of these
Information Technology Project Management 5e – Marchewka
Short Answer
1. What is the relationship between leadership and management?
2. Describe the 5 Practices for Exemplary Leadership.
3. Describe the coercive leadership style.
Information Technology Project Management 5e – Marchewka
4. Describe the authoritative leadership style.
5. Describe the affiliative leadership style.
6. Describe the democratic leadership style.
7. Describe the pacesetting leadership style.
Information Technology Project Management 5e – Marchewka
8. Describe the coaching leadership style.
9. What is emotional intelligence?
10. Describe the emotional intelligence competency called self-awareness.
11. Describe the emotional intelligence competency called self-management.
Information Technology Project Management 5e – Marchewka
12. Describe the emotional intelligence competency called social awareness.
13. Describe the emotional intelligence competency called social skills.
14. What is the difference between ethical and legal? Can something be ethical but
illegal? Unethical but legal?
15. What is socialization?
Information Technology Project Management 5e – Marchewka
16. What is the difference between a work group and a real team?
Information Technology Project Management 5e – Marchewka
Essay Questions
1. What is the relationship between leadership and management?
2. Describe the Five Practices of Exemplary Leadership.
3. Why is leading by example an effective approach for leadership?
4. Describe the six leadership styles and when each style would be most appropriate.
5. What is emotional intelligence? What role does emotional intelligence play in
choosing an appropriate leadership style?
6. What is the relationship between ethics and legality?
7. What role does culture play in making ethical decisions?
8. Describe the process for making a sound ethical decision.
9. Compare and contrast work groups and Katzenbach & Smith’s notion of real
teams.
10. What challenges might a project manager face on an international project?
11. What is diversity? Why should a project leader understand and be able to manage
a diverse project team?