Information Technology Project Management 5e – Marchewka
Chapter 10: Leading the Project Team
True/False
1. Leadership is the same thing as management.
a. True
b. False
2. Management focuses activities related to planning, organizing, controlling
staffing, evaluating, and monitoring.
a. True
b. False
3. A leader who “Models the Way” attempts to be an effective leader by setting an
example so that he or she wins people’s respect based on behavior and not title or
position.
a. True
b. False
4. One practice of exemplary leadership is to inspire a shared vision so people
become committed to a purpose.
a. True
b. False
5. A leader who “challenges the process” should also be critical of other people’s
ideas in order to challenge them to be more creative.
Information Technology Project Management 5e – Marchewka
a. True
b. False
6. An exemplary leader who “encourages from the heart” should show appreciation
for other’s accomplishments by creating a culture of celebration even if it
involves recognitions or celebrations that are insincere.
a. True
b. False
7. The coercive style of leadership can be effective in a crisis situation.
a. True
b. False
8. One problem with the democratic style of leadership is that it can lead to
seemingly endless meetings in order to gain group consensus.
a. True
b. False
9. The democratic style of leadership is most effective in a crisis situation.
a. True
b. False
Information Technology Project Management 5e – Marchewka
10. The pacesetting style of leadership may be appropriate in situations that require
quick results from a highly motivated team.
a. True
b. False
11. The coaching style of leadership helps people identify their strengths and
weakness so that long-term professional goals can be set.
a. True
b. False
12. Emotional intelligence is largely genetic just like a person’s intelligence quotient
(IQ).
a. True
b. False
13. Emotional intelligence includes five styles: coercive, authoritative, affiliative,
democratic, and coaching.
a. True
b. False
14. A person has only one leadership style that can never be changed.
a. True
b. False
Information Technology Project Management 5e – Marchewka
15. An action or decision that is legal is always ethical.
a. True
b. False
16. Socialization can take place through formal means such as training or mentoring
and through less formal ones such as interaction with peers and supervisors.
a. True
b. False
17. An unethical leader is usually someone who is a morally weak individual and
manager.
a. True
b. False
18. A hypocritical leader extols the virtues of integrity and ethical conduct, but then
engages in unethical behavior and may encourage others to do so as well.
a. True
b. False
19. An ethically neutral leader is someone who does not provide clear ethical
guidance so others do not know what the leader’s ethical beliefs are or whether he
or she cares.
a. True
Information Technology Project Management 5e – Marchewka
b. False
20. A client offers you an expense-paid vacation to Aruba if you reduce the cost of
the project by 10%. This would be an example of conflict of interest.
a. True
b. False
Information Technology Project Management 5e – Marchewka
Multiple Choice
1. Which of the following is NOT a traditional management activity?
a. Planning
b. Inspiring a vision
c. Controlling
d. Staffing
e. Evaluating
2. Leadership includes _____ .
a. Planning
b. Setting a direction
c. Controlling
d. Staffing
e. Evaluating
3. The approach to leadership where a leader leads by example is:
a. Model the way
b. Inspire a vision
c. Challenge the process
d. Enable others to act
e. Encourage the heart
4. _____ means that a leader’s behavior wins respect, not title or position within the
organization.
a. Model the way
b. Inspire a vision
Information Technology Project Management 5e – Marchewka
c. Challenge the process
d. Enable others to act
e. Encourage the heart
5. The approach to leadership that entails inventing the future so that people become
committed to a purpose is:
a. Model the way
b. Inspire a vision
c. Challenge the process
d. Enable others to act
e. Encourage the heart
6. _____ means understanding the needs, interests, and “speaking the language” of
constituents.
a. Model the way
b. Inspire a vision
c. Challenge the process
d. Enable others to act
e. Encourage the heart
7. The approach to leadership where the leader is viewed as a pioneer who seeks out
opportunities to innovate, grow, and improve is:
a. Model the way
b. Inspire a vision
c. Challenge the process
d. Enable others to act
e. Encourage the heart
Information Technology Project Management 5e – Marchewka
8. _____ means recognizing and supporting good ideas, and making sure these ideas
happen.
a. Model the way
b. Inspire a vision
c. Challenge the process
d. Enable others to act
e. Encourage the heart
9. The approach to leadership that requires a leader to support collaboration and
build trust among project stakeholders is:
a. Model the way
b. Inspire a vision
c. Challenge the process
d. Enable others to act
e. Encourage the heart
10. _____ means empowering people and motivating them to do their best, feel a
sense of ownership, and take pride in what they do.
a. Model the way
b. Inspire a vision
c. Challenge the process
d. Enable others to act
e. Encourage the heart
Information Technology Project Management 5e – Marchewka
11. The project team appears to be tired, disillusioned, frustrated, and willing to give
up. The most appropriate leadership approach would be:
a. Model the way
b. Inspire a vision
c. Challenge the process
d. Enable others to act
e. Encourage the heart
12. _____ means using simple gestures to show appreciation for people’s
contributions and recognition of accomplishments.
a. Model the way
b. Inspire a vision
c. Challenge the process
d. Enable others to act
e. Encourage the heart
13. The coercive leadership style can be summarized as:
a. “Come with me”
b. “What do you think?”
c. “Try this”
d. “Do as I do, now!”
e. “Do as I say”
14. The leadership style that is most effective in a crisis situation is the:
a. Coercive style
b. Authoritative style
Information Technology Project Management 5e – Marchewka
c. Affiliative style
d. Democratic style
e. Coaching style
15. The authoritative leadership style can be summarized as:
a. “Come with me”
b. “What do you think?”
c. “Try this”
d. “Do as I do, now!”
e. “Do as I say”
16. The leadership style where the leader outlines a clearly defined goal but
empowers people to choose their own means for achieving it is the:
a. Coercive style
b. Authoritative style
c. Affiliative style
d. Democratic style
e. Coaching style
17. The leadership style that follows the attitude that “people come first” is the:
a. Coercive style
b. Authoritative style
c. Affiliative style
d. Democratic style
e. Coaching style
Information Technology Project Management 5e – Marchewka
18. _____centers of the value of the individual rather than goals and tasks and
attempts to keep people happy by creating harmony.
a. Coercive style
b. Authoritative style
c. Affiliative style
d. Democratic style
e. Coaching style
19. The democratic leadership style can be summarized as:
a. “Come with me”
b. “What do you think?”
c. “Try this”
d. “Do as I do, now!”
e. “Do as I say”
20. The leadership style that would be least effective in a crisis situation would be
the:
a. Coercive style
b. Authoritative style
c. Affiliative style
d. Democratic style
e. Coaching style
21. When using _____, the leader spends time getting other people’s ideas, while
building trust, respect, and commitment.
Information Technology Project Management 5e – Marchewka
a. Coercive style
b. Authoritative style
c. Affiliative style
d. Democratic style
e. Coaching style
22. The pacesetting leadership style can be summarized as:
a. “Come with me”
b. “What do you think?”
c. “Try this”
d. “Do as I do, now!”
e. “Do as I say”
23. The leadership style where poor performers are quickly identified and replaced if
standards are not met is the:
a. Coercive style
b. Authoritative style
c. Affiliative style
d. Pacesetting style
e. Coaching style
24. The coaching leadership style can be summarized as:
a. “Come with me”
b. “What do you think?”
c. “Try this”
d. “Do as I do, now!”
e. “Do as I say”
Information Technology Project Management 5e – Marchewka
25. The leadership style that helps people identify their unique strengths and
weaknesses so that they can achieve their personal and career goals is the:
a. Coercive style
b. Authoritative style
c. Affiliative style
d. Democratic style
e. Coaching style
26. Emotional intelligence
a. Allows an individual to be flexible in choosing the most appropriate
leadership style
b. Can be learned at any age
c. Is the ability to understand and manage relationships
d. Requires an honest assessment of how others view your leadership
e. All of these
27. A capability that outlines a specific set of competencies associated with emotional
intelligence is:
a. Self-awareness
b. Self-management
c. Social awareness
d. Social skills
e. All of these are capabilities associated with emotional intelligence