105. Distinguish between symbolic and substantive leadership actions for shaping organizational culture.
106. Identify and briefly describe the four types of culture commonly found in organizations.
107. Describe Hofstede’s theory on National Culture Identities.
p. 369 – 372
108. Identify organizational practices that do foster an ethical work environment.
p. 372 – 373
109. Explain how authentic leadership has its roots in moral and ethical theory of leadership.
110. Explain the benefits of embracing diversity.
111. What are the similarities and differences between the cooperative culture and the adaptive culture?
112. How does a code of ethics help enforce ethical behavior in an organization?
113. What potential problems could develop in a case where a leader is from a high-power-distance culture but his
followers are from a low-power-distance culture?
114. Describe the personality profile of an authentic leader.
115. What are the major obstacles often encountered in trying to achieve diversity?
116. We have always done things here in a certain way and it’s worked so far. I see no need to change that which is not
broken.
Which characteristic(s) of low- and high-performing cultures listed below best relates with this statement?
Explain your answer.
a.
Strong performance with a passion for achieving
f.
Insular thinking
b.
Intensely people oriented
g.
Resistance to change
c.
Results oriented and goal driven
h.
Politicized internal environment
d.
Emphasis on excellence
i.
Unhealthy promotion practices
e.
Shared values and beliefs
j.
Reinforce permance with matching rewards
117. I think every department in the company has a copy of the mission and values statement on the wall somewhere.
Which characteristic(s) of low- and high-performing cultures listed below best relates with this statement?
Explain your answer.
a.
f.
Insular thinking
b.
g.
Resistance to change
c.
h.
Politicized internal environment
d.
i.
Unhealthy promotion practices
e.
j.
Reinforce permance with matching rewards
118. I wonder how many of the top executives here got to where they are today on merit?
Which characteristic(s) of low- and high-performing cultures listed below best relates with this statement?
Explain your answer.
a.
f.
Insular thinking
b.
g.
Resistance to change
c.
h.
Politicized internal environment
d.
i.
Unhealthy promotion practices
e.
j.
Reinforce permance with matching rewards
119. Every division here is striving to be No. 1 or 2 in its industry; it is very challenging, yet motivating.
Which characteristic(s) of low- and high-performing cultures listed below best relates with this statement?
Explain your answer.
a.
f.
Insular thinking
b.
g.
Resistance to change
c.
h.
Politicized internal environment
d.
i.
Unhealthy promotion practices
e.
j.
Reinforce permance with matching rewards
Moderate
Application
120. In our company, there is a set way of doing things and our managers hold firm to these practices because they have
been found to improve efficiency and keep cost down.
This statement is characteristic of which type of organizational culture? Explain your answer.
a.
competitive
b.
adaptive
Moderate
Application
c.
bureaucratic
d.
cooperative
121. In our industry, every action draws a counteraction from competitors; thus we keep a close eye on our competitors to
make sure they are not stealing our customers.
This statement is characteristic of which type of organizational culture? Explain your answer.
a.
competitive
b.
adaptive
c.
bureaucratic
d.
cooperative
Medium
Application
122. Being a small family business, we want our employees to work collaboratively with each other and share
ideas/information.
This statement is characteristic of which type of organizational culture? Explain your answer.
a.
competitive
b.
adaptive
c.
bureaucratic
d.
cooperative
Moderate
Application
123. Google has been described as a company where employees have a lot of flexibility and are empowered to pursue
creative solutions to customer problems.
This statement is characteristic of which type of organizational culture? Explain your answer.
a.
competitive
b.
adaptive
c.
bureaucratic
d.
cooperative
Moderate
Application
124. Would you describe the organization where you work or have worked as a low- or highperformance culture?
Explain your answer.
Moderate
Application
Moderate
Application
125. Identify and briefly explain which of the leadership actions for shaping culture have been used by a leader where you
work or have worked.
126. Describe which of the four types of organizational cultures exist where you work or have worked. Does it lean
toward one type or is it a compilation of the four types?
127. Based on the five value dimensions discussed, briefly explain the level of cultural understanding that exists where
you work or have worked.
128. In your school, look around or investigate if any of the tools discussed here for enforcing an ethical and socially
responsible work environment is present. Describe briefly what it is, where it is located, and what behavior it regulates.
129. Describe diversity where you work or have worked. For example, approximately what percentage are male versus
female, Caucasian versus non-Caucasian, older versus younger, and so on?
130. Identify and briefly explain which of the obstacles to diversity exist and/or have been removed where you work or
have worked.
131. Identify and briefly explain which of the six factors related to creating a pro-diversity culture exist or do not exist
where you work or have worked.
132. Does the organization you work or have worked for offer diversity awareness training and education? If you are not
sure, contact the human resources department to find out. If it does, briefly describe the program.
133. Based on your knowledge of the Enron case, what part did culture play in its actions and ultimate demise?
134. Describe some of the practices, policies, and norms that you would expect to find in an organization that prides itself
on building a culture of respect and trust.
135. Describe the different generations that make up what some people are now referring to as “generational diversity”
and their unique characteristics. What are the implications of generational diversity on effective leadership?
136. Despite the benefits of diversity, some have described it as a “double-edged sword.” Explain why.
137. What is the difference between diversity compliance and diversity institutionalization?
138. In your opinion, what would be some strategies for developing a diversity sensitive orientation (DSO)?
139. To assess ability to identify culture, have students complete Work Applications 1, 2, 3, and/or 5.
140. What leadership actions can support and sustain a pro-diversity culture.
141. Though many factors are involved, this particular factor is considered to be the cornerstone of any successful
diversity initiative.
Which of the factors below showing the extent to which an organization’s policies and practices support a pro-diversity
culture best match this statement? Explain your answer.
a.
Top management support/commitment
d.
Heightened awareness
b.
Remove obstacles
e.
Diversity as a criterion for measuring success
c.
Organizational policies/practices
f.
Training and education
142.
The organization produces newsletters, posters calendars, and conducts regular surveys of employee attitudes and
opinions on diversity issues. Which of the factors below showing the extent to which an organization’s policies and
practices support a pro-diversity culture best match this statement? Explain your answer.
143. My organization makes sure that hiring, training, promotion, compensation, and retirement or layoffs decisions do
not unfairly affect minorities.Which of the factors below showing the extent to which an organization’s policies and
practices support a pro-diversity culture best match this statement? Explain your answer.