98) Which of the following should a team try to completely eliminate, if possible?
A) conflict
B) disagreement
C) social loafing
D) individual accountability
99) The best way to eliminate social loafing is to make sure that team members are ________ for
the team’s goals.
A) individually accountable
B) jointly accountable
C) both individually and jointly accountable
D) not accountable
100) Specific goals are a ________ factor that contributes to overall team effectiveness.
A) context
B) work design
C) process
D) composition
101) When assembling a team, managers should look for individuals who ________.
A) can avoid conflict and have team skills
B) have the required job skills
C) are team players
D) have both team and job skills
102) Team skills ________.
A) are all inborn
B) can be learned
C) can never be learned
D) cannot be picked up through training
103) An organization that is composed predominantly of teams should reward employees
primarily for ________.
A) individual efforts
B) competitive efforts
C) being team leaders
D) cooperative efforts
104) One way to emphasize team cohesion is for employers to distribute rewards based on a
team’s productivity to ________.
A) selected team members
B) all teams
C) the entire team
D) the team leader
105) Approximately 80 percent of all Fortune 500 companies use teams.
106) Work teams and groups are the same thing.
107) Accountability for a work team is strictly on an individual basis.
108) The problem with many problem-solving teams is that they don’t have the authority to act
on their decisions.
109) A self-managed team is responsible for both completing tasks and managing itself.
110) A problem-solving team is likely not to have a supervising manager to oversee it.
111) In an electronics company, a cross-functional team is likely to have an engineer, a designer,
a software specialist, and a marketing specialist all working on the same project.
112) Members of a virtual team never actually communicate with one another.
113) An effective team leader is often more of a coach than a manager.
114) Conscientiousness seems to be a key ingredient in successful teams.
115) Disagreeable team members rarely decrease team performance.
116) On successful teams, individuals rarely play more than one role.
117) Disruptive effects of diversity on team performance can decline over time.
118) The team role of linker initiates creative ideas in a team.
119) A team’s upholder-maintainer would likely submit the team’s request for a large increase in
resources to top management.
120) The “two pizza” rule states that the best teams should be small enough so that they can be
satisfied with no more than two pizzas.
121) An effective team must have a whole and identifiable task.
122) Effective teams should avoid conflict at all costs.
123) There is no way to reduce social loafing within a team.
124) The behaviors required for successful team performance cannot be gained through training.
125) Selection is important in the success of a team.
126) Rewards for team members should be distributed based on collaboration not competition.
127) In a short essay, compare work groups and work teams.
128) In a short essay, describe the characteristics of a problem-solving team.
129) In a short essay, describe the characteristics of a self-managed team.
130) In a short essay, describe the characteristics of cross-functional teams.
131) In a short essay, describe the characteristics of virtual teams.
132) In a brief essay, discuss how managers can use selection to shape team behavior.
133) In a brief essay, discuss how managers can use training to shape team behavior.
134) In a brief essay, discuss how managers can use rewards to shape team behavior.
135) A major challenge of using global teams is ________.
A) personality differences
B) knowledge differences
C) cultural differences
D) skill differences
136) A member of a global team from a country that has high uncertainty avoidance may have
problems dealing with this.
A) risk
B) authority
C) following orders
D) sharing information
137) In a global team, team members should guard against ________, which can be a source of
discord and resentment among team members.
A) ambiguity
B) risk
C) stereotyping
D) diversity
138) Asch’s findings show that ________ cultures tend to be more conformist than North
American cultures.
A) individualistic
B) capitalistic
C) collectivistic
D) affluent
139) Research shows that a great deal of tension and difficulty arises in global teams due to
________.
A) groupthink
B) miscommunication
C) diversity
D) time zone differences
140) A major benefit of global teams is ________.
A) minimal distrust
B) groupthink
C) idea diversity
D) little stereotyping
141) A Latin-American member of a global team might show undue respect to another team
member because of that member’s ________.
A) age
B) physical ability
C) ethnicity
D) family heritage
142) A global team member from Israel would be ________ to engage in social loafing as a team
member from Canada.
A) somewhat more likely
B) less likely
C) equally likely
D) much more likely
143) A global team member from China would be likely to be ________.
A) less productive in a team than on his own
B) equally productive on his own and on a team
C) more productive in a team than on his own
D) more productive on his own than in a team
144) This is one thing that global teams usually find difficult to attain.
A) team cohesiveness
B) consensus
C) team goals
D) organizational goals
145) Which of the following identifies the most common reason for a manager deciding not to
assemble a team?
A) when the task can be better completed by an individual than a group
B) when the task is highly complex
C) when the task is ill-defined
D) when the task is thankless
146) Asch’s findings suggest that Chinese members of a global team might be expected to
conform easily to the team’s norms.
147) A Latin American team member would be more likely than a North American team
member to afford status to an individual who comes from a powerful family.
148) A Japanese manager with the biggest office is likely to have the most power within an
organization.
149) Collectivist societies tend to have an enormous problem with social loafing.
150) Diversity within a group typically makes reaching cohesiveness easier.
151) Some organizational tasks are better done individually than in a team or group.