60) In a short essay, discuss how social loafing can affect a team and how it can be combated.
61) Teams are increasingly popular among successful organizations because they have been
found to ________.
A) match the performance of individuals in every kind of task
B) outperform individuals in many tasks
C) match the performance of individuals in many tasks
D) outperform individuals in every kind of task
62) Which statement is true of Fortune 500 companies?
A) Half have 100 percent of their employees on teams.
B) 100 percent have half of their employees on teams.
C) 80 percent have half of their employees on teams.
D) Half have 80 percent of their employees on teams.
63) Which of the following is NOT generally thought to be an advantage of teams over
traditional work arrangements?
A) Teams are flexible and responsive.
B) Teams are easy to assemble.
C) Teams are easy to disband.
D) Teams are highly mechanistic.
64) The main difference between work groups and work teams is that ________.
A) work teams have a common goal
B) work groups have a common goal
C) work teams share information
D) work groups share information
65) The use of work teams creates the potential for an organization to generate ________.
A) greater outputs with greater inputs
B) fewer outputs with fewer inputs
C) greater outputs with fewer inputs
D) fewer outputs with greater inputs
66) Which statement is true?
A) The main goal of work teams is to share information.
B) The main goal of work groups is collective performance.
C) The main goal of work teams is collective performance.
D) The main goal of work groups is synergy.
67) Which statement is true of accountability?
A) Work team members are individually accountable only.
B) Work team members are both individually and mutually accountable to one another.
C) Work group members are mutually accountable to one another.
D) Work group members are both individually and mutually accountable to one another.
68) Which statement is true of the skills that members of work groups and work teams must
have?
A) Work group members need complementary skills.
B) Work team members need random skills.
C) Work team members need complementary skills.
D) Work group members need random skills.
69) Teams composed of individuals from the same department or functional area and are
involved in efforts to improve work activities are called ________.
A) cross-functional teams
B) self-managed work teams
C) problem-solving teams
D) virtual teams
70) Which type of team is rarely given the authority to unilaterally implement any of its
suggested actions?
A) cross-functional
B) problem-solving
C) self-managed
D) virtual
71) Teams composed of individuals with skills that are highly complementary to one another are
called ________.
A) cross-functional teams
B) self-managed work teams
C) problem-solving teams
D) virtual teams
72) Problem-solving teams usually ________.
A) have full authority to implement their decisions
B) lack the authority to implement their decisions
C) avoid making decisions
D) manage themselves and have no supervisor
73) Teams composed of individuals who have rarely actually met one another in person are
called ________.
A) cross-functional teams
B) self-managed work teams
C) problem-solving teams
D) virtual teams
74) Teams composed of individuals who function without a supervisor are called ________.
A) cross-functional teams
B) self-managed work teams
C) problem-solving teams
D) virtual teams
75) A self-managed work team would be likely to have the authority to ________.
A) hire and fire top organizational managers
B) determine organization-wide pay scales for team employees
C) disband a competing work team
D) make schedules and plans
76) Which of the following would a self-managed work team be LEAST likely to do?
A) select all projects it works on
B) make decisions
C) implement decisions it makes
D) assign tasks
77) The team that meets each week in room 201 has a goal of creating a new cell phone model.
The team consists of an engineer, a designer, a computer software specialist, and a marketing
specialist. The team has full authority to make and implement its own decisions. This is likely to
be a ________.
A) cross-functional team
B) problem-solving team
C) virtual team
D) work group
78) Deborah’s work team has its own separate office, does its own planning and scheduling, and
is even responsible for evaluating each other’s performance. Deborah is part of a ________ team.
A) self-managed
B) virtual
C) problem-solving
D) work group
79) Dan in New York is part of a team that is creating new software for the One Laptop Per
Child program. The graphic designer for Dan’s team is in Uruguay. The programmers for the
team are in different parts of California. The team meets by videoconference once a week. Dan’s
team is likely to be a ________.
A) work group
B) functional team
C) cross-functional team
D) virtual team
80) The characteristics that make a team effective include ________.
A) context, composition, work design, and processes
B) context, resources, leadership, and trust
C) composition, diversity, personality, and size
D) work design, autonomy, skill variety, and task significance
81) A major contextual factor that contributes to making a team effective is ________.
A) diversity
B) autonomy
C) having specific goals
D) trust
82) A major compositional factor that contributes to making a team effective is ________.
A) adequate resources
B) personality
C) team efficacy
D) task identity
83) When a team can’t agree on who does what, it is having this kind of contextual problem.
A) leadership and structure
B) adequate resources
C) climate of trust
D) reward system
84) When team members complain that they aren’t being paid enough, the team has this kind of
contextual problem.
A) leadership and structure
B) adequate resources
C) climate of trust
D) performance evaluation and reward system
85) The knowledge, skills, and abilities of team members are ________ factors that contributes
to team effectiveness.
A) context
B) work design
C) process
D) composition
86) Team diversity generally leads to ________ in overall team performance.
A) an immediate increase
B) an eventual increase
C) a dramatic decrease
D) an eventual decrease
87) These are the Big Five personality traits that seem to have the greatest influence on team
performance.
A) conscientiousness and openness to experience
B) agreeableness and emotional stability
C) emotional stability and extraversion
D) extraversion and conscientiousness
88) How agreeable or disagreeable team members are affects team performance, especially when
________.
A) the team is diverse
B) the team is large
C) the team has only one disagreeable member
D) the team has more than one disagreeable member
89) With respect to skills, most teams need this most.
A) members who excel at one particular skill
B) members who have only general skills
C) members who excel at different skills
D) members who have interpersonal skills
90) A team that lacks new, interesting, exciting ideas needs someone to fulfill this team role.
A) linker
B) creator-innovator
C) thruster-organizer
D) upholder-maintainer
91) The “two-pizza” rule holds that work teams should ________.
A) include a homogeneous group of people who all like just one or two kinds of pizza
B) be small enough to be fed by two pizzas
C) have 16 people or 2 eight-slice pizzas
D) always have two alternatives when they make a decision
92) A team that lacks discipline needs someone to fulfill this team role.
A) controller-inspector
B) linker
C) explorer-promoter
D) upholder-maintainer
93) Work teams that perform at a high level typically fill ________ different team roles.
A) six
B) eight
C) nine
D) ten
94) A team that is suffering attacks by managers from another division needs someone to fulfill
this team role.
A) reporter-adviser
B) controller-inspector
C) thruster-organizer
D) upholder-maintainer
95) Autonomy is a ________ factor that contributes to team effectiveness.
A) work design
B) context
C) process
D) composition
96) Team efficacy is a measure of how ________ a team is.
A) efficient
B) cooperative
C) confident
D) skilled
97) A certain amount of this is usually required for effective teams.
A) conflict
B) dysfunction
C) social loafing
D) distrust