Chapter 10 2 The Life Cycle And Information System Are

Question 20

Type: MCMA

Considerable planning must be done before the go-live event. Which of the following are specific examples of

planning elements?

Standard Text: Select all that apply.

1. Implementation strategy is determined

2. Decisions must be made regarding what information will be back loaded or preloaded

3. Support schedule is developed

4. Evaluation procedures are addressed

5. Procedure developed to request changes after the go-live event

Question 21

Type: MCSA

Which of the following statements is true about the test environment?

1. The findings of the system test always indicate how well the system will perform in the live environment.

2. The test environment is not exactly the same as the live environment, because the live environment is much

larger and more complex.

3. The test environment is unnecessary with the progress made in technology.

4. The test environment is done for training purposes.

Question 22

Type: FIB

_________________ creep is the unexpected and uncontrolled growth of user expectations as the project

progresses.

Standard Text:

Question 23

Type: MCSA

Which of the following best defines data dictionaries?

1. Data dictionaries contain lists and definitions of all terms used.

2. Data dictionaries contain actual data.

3. Data dictionaries have nothing to do with data quality.

4. Data dictionaries can be found in the nursing office.

Question 24

Type: MCSA

Although an information system may be replaced, which of the following answer best describes the impact on the

information system’s life cycle?

1. The life cycle is an ongoing process that never ends.

2. The life cycle and information system are unrelated.

3. The life cycle stops to upgrade the system.

4. The life cycle is altered with any upgrade.

Question 25

Type: MCSA

Which of the following is not an example of a function?

1. Upgrading

2. Order entry

3. Results reporting

4. Documentation

Question 26

Type: MCSA

To change the culture of any work environment, the nurse as a leader can promote innovation and minimize

resistance through which of the following?

1. Demanding staff listen to rationale behind the changes

2. Planning a strategy to support people and process changes

3. Asking staff to trust their colleagues

4. Understanding that the change is for their benefit

Question 27

Type: MCSA

Any significant change in the workplace can lead to discomfort and resistance. Which of the following statements

can decrease staff resistance to the implementation of a new system?

1. “Give it time, you will like it.”

2. “Perhaps you need more staff development programs.”

3. “We know what we are doing. The committee has worked on this project for months.”

4. “If you find that its functions are not user-friendly, the committee can make the appropriate changes.”

Question 28

Type: MCSA

A group of staff nurses working on the hospice unit have notoriously been opposed to technology use. They assert

technology is not essential for the care of people who are actively dying and have decided not to participate in the

training process. What can be done by committee members to decrease resistance in this setting?

1. Data can be collected and stored electronically to develop evidence-based practice models which would be

useful in alleviating the suffering of the dying.

2. Have the head nurse document the resistance in each person’s file.

3. Have the director of human resources attend the next staff meeting to review position descriptions.

4. Terminate staff that refuse to participate in training.

Question 29

Type: MCSA

Successful implementation of a system can be facilitated by addressing significant barriers presented by staff.

Which aspect of resistance should be addressed by committee members during the planning phase?

1. Staff members need to control the workflow and do not want changes imposed on them.

2. The impact of the change on off shift personnel

3. The nurse to patient ratio

4. Emotions of staff

Question 30

Type: MCSA

Clinical operation disruption is can be minimized through which of the following?

1. Identification of the processes and their changes are included in training.

2. Following the IT liaison’s demands for perfection

3. Making the changes during the night shift

4. Spending money on a consultant.