Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank
37. Jason, a manager, directs the efforts of others through tasks, rewards, and structures. He uses the
__________ approach to leadership.
a) transformational
b) participative
c) human relations
d) transactional
38. __________ is inspirational and arouses extraordinary effort and performance.
a) Transactional leadership
b) Transformational leadership
c) Autocratic leadership
d) Task leadership
39. A(n) __________ develops special leader-follower relationships and inspires followers in
extraordinary ways.
a) charismatic leader
b) human relations leader
c) autocratic leader
d) task-oriented leader
Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank
40. __________ raise the confidence, aspirations, and performance of followers through empowerment,
intellectual stimulation, and integrity.
a) Autocratic leaders
b) Transactional leaders
c) Transformational leaders
d) Directive leaders
41. All of the following are examples of emotionally intelligent competencies EXCEPT:
a) social awareness.
b) the ability to empathize with others.
c) the use of position power to manage people.
d) the ability to understand one’s own moods and emotions.
42. __________ is strong on communicating, participation, and dealing with problems by teamwork.
a) Ethical leadership
b) Task-oriented leadership
c) Interactive leadership
Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank
d) Instructional leadership
43. Serving others and helping them use their talents to help organizations benefit society is called
__________.
a) participative leadership
b) ethical leadership
c) servant leadership
d) transactional leadership
44. __________ gives people job freedom and power to influence affairs in an organization.
a) Delegation
b) Ethical management
c) Empowerment
d) Entrepreneurship
45. Authority decisions work best when:
a) leaders know little about a situation.
Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank
b) leaders have adequate time for discussion.
c) leaders are capable of acting alone.
d) the group resists the decision made by leaders.
46. A potential cost of using consultative and group decisions is:
a) shortage of ideas.
b) conflict among employees.
c) lost efficiency.
d) loss of authority among leaders.
47. Servant leadership is _________ centered.
a) employee
b) leader
c) service
d) follower
Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank
48. Which of the following is NOT a challenge that managers face on their quest to succeed as leaders?
a) Shorter time frames for getting things accomplished
b) Solving less complex problems
c) Focusing on long-term goals while managing short-term pressures
d) Second chances become less available
49. According to the Hersey-Blanchard situational leadership model, _________ involves giving specific
task directions and closely supervising work.
a) selling
b) telling
c) delegating
d) participating
50. __________ has integrity and appears to others as “good” or “right” by ethical standards.
a) Transactional leadership
b) Autocratic leadership
c) Moral leadership
d) Laissez-faire leadership
Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank
True/False
51. Legitimate power comes with the position held in an organization.
52. Referent power comes from having the knowledge of an expert.
53. Expert power is the ability to influence others because they admire you and want to identify
positively with you.
54. Research has categorized management behaviors into two sets: task-oriented behaviors and people-
oriented behaviors.
Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank
55. The autocratic leadership style is one of command and control.
56. In the Fiedler scheme, the task-motivated leader is most effective at extreme (i.e., high-control or
low-control) situations.
57. Robert House believed that a leader cannot move back and forth among the four leadership styles:
directive, supportive, achievement-oriented, and participative.
Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank
58. Charismatic leadership and transactional leadership are very similar in nature because both focus on
creating enthusiasm and inspiration.
59. Research shows that men are more effective leaders than women even if both use similar leadership
styles.
60. Moral leadership builds trust from a foundation of personal integrity.
Fill-in
61. __________ is the process of inspiring others to work hard to accomplish important tasks.
Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank
62. The ability to get someone else to do what you want done is called __________.
63. __________ is the capacity to influence through formal authority.
64. A(n) __________ leader is one with a high concern for task, a low concern for people, and who tends
to act in a unilateral command-and-control manner.
65. Fred Fiedler uses an instrument called the __________ to classify our leadership styles as either task
motivated or relationship motivated.
Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank
66. Of the four leadership styles in House’s path-goal theory, the one focused on setting challenging
goals, expecting high performance, and showing confidence is the __________ style.
67. __________ is the ability to empathize, to understand the emotions of others, and to use this
understanding to better deal with them.
68. __________ is an ability to understand the emotions in oneself and others and be able to use this
understanding to handle one’s relationships effectively.
Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank
69. There are __________ primary emotional intelligence competencies.
70. __________ is “other centered” and not “self-centered” in order to help organizations benefit society.
Essay
71. Why is it that both position power and personal power are required for effective leadership?
Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank
72. Compare and contrast Fiedler’s contingency model and House’s path-goal theory.
73. Identify and define the four leadership styles based on concern for task and concern for people.
74. What is emotional intelligence? List and define its four competencies.
Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank
75. Define and explain the difference between transactional leadership and transformational leadership.