Test Bank for Communication: Making Connections, Tenth Edition
CHAPTER 10: MANAGING ANXIETY AND APPREHENSION WHEN
DELIVERING YOUR SPEECH
MULTIPLE CHOICE
1) As best man, Madison is delivering a brief toast at his brother’s wedding. He wants to concentrate on
delivery, maintain eye contact, and come across as well-prepared. What method of delivery should he select?
A) impromptu
B) manuscript
C) memorized
D) extemporaneous
E) flexible
2) Bryn is delivering an informative speech on fashion design where she wants to come across as organized,
conversational, and prepared. What method of delivery should she select?
A) impromptu
B) manuscript
C) memorized
D) extemporaneous
E) inflexible
3) Mayor Cost is presenting a speech responding to a crisis that has occurred in her town. What would be the
advantage(s) of selecting the manuscript method of delivery for her speech?
A) ability to adapt to the audience
B) greater flexibility, vocally and physically
C) ease with which statistics may be used
D) accuracy and preciseness
E) greater freedom to concentrate on delivery
4) Suppose you were at a wedding reception and were asked to give a congratulatory speech to the bride and
groom with no prior notice. You would be giving a(n)
A) extemporaneous speech.
Test Bank for Communication: Making Connections, Tenth Edition
B) informative speech.
C) memorized speech.
D) impromptu speech.
E) manuscript speech.
5) When giving a highly technical speech where every word needs to be stated very carefully, the best delivery
method is usually
A) extemporaneous.
B) manuscript.
C) impromptu.
D) unrehearsed.
E) ad–libbed.
6) Although she prepared well in advance for her speaking assignment, Becky’s high-pitched, squeaky voice
became a distraction to her classmates. In this example, Becky is struggling with
A) communication apprehension.
B) enunciation.
C) intelligibility.
D) vocal rate.
E) vocal quality.
7) Which of the following statements accurately describes the relationships among the speaker, the audience,
and speech anxiety?
A) The audience tends to overestimate a speaker’s anxiety.
B) The audience is oblivious to the speaker’s anxiety.
C) Speakers who have speech anxiety often overestimate how much the audience notices their behavior.
D) Speakers who have speech anxiety often underestimate how much the audience notices their behavior.
E) Cultural differences are not necessarily a cause of anxiety.
Test Bank for Communication: Making Connections, Tenth Edition
8) According to the text, speech anxiety is often created by
A) fear of media exposure.
B) genetic predispositions.
C) avoidance of public speaking.
D) misunderstanding of the communication process.
E) fear of making mistakes.
9) The key to successful management of speech anxiety is
A) the proper use of educational materials.
B) to practice a speech multiple times.
C) learning to control it.
D) focusing on speaking ethically.
E) proper documentation of cited sources.
10) Which of the following guidelines will NOT help reduce your speech anxiety?
A) Focus on what other students have done wrong in their speeches.
B) Exert confidence.
C) Spend time preparing the speech.
D) Select a topic you enjoy and know something about.
E) Practice.
11) The speed at which a speaker speaks—usually between 120 and 175 words per minute—is known as
A) pronunciation.
B) articulation.
C) pitch.
Test Bank for Communication: Making Connections, Tenth Edition
D) force.
E) rate.
12) When polishing your delivery, you should
A) practice the speech without anyone watching.
B) practice all of the speech straight through.
C) practice the speech in several different settings or rooms.
D) use slightly different wordings each time you practice your speech (unless the speech is supposed to be
memorized).
E) practice the speech without notes.
13) Which of the following statements is least accurate about using video and digitized video clips in your
speech?
A) The Internet is a rich source for video clips on thousands of subject areas.
B) You can create and place your own digitized video clips for your presentations.
C) When using video, it is important for it to have relevance.
D) A video clip should not dominate or distract from the presentation.
E) A 2-minute video would be appropriate for a 5– to 7-minute speech.
14) Which of the following is NOT an important function of using visual aids in a speech?
A) Makes a speech memorable and understandable
B) Ensures speech is appropriate length
C) Enhances speaker credibility
D) Provides support
E) Creates audience interest
Test Bank for Communication: Making Connections, Tenth Edition
15) Which term refers to a relaxation technique designed to help speakers manage anxiety-provoking events?
A) auditory stimulation
B) speaker visualization
C) classical conditioning
D) systematic desensitization
E) audience visualization
16) Toasts, acceptance speeches, and introductions typically call for which type of delivery?
A) impromptu
B) memorized
C) persuasive
D) manuscript
E) extemporaneous
17) When learning how to give a speech, manuscript delivery is often discouraged because it
A) invites the speaker to concentrate more on the script than on the audience.
B) requires the ability to recall large amounts of information.
C) only works in formal situations.
D) requires the ability to think on your feet.
E) increases eye contact with the audience.
18)
Which of the following statements is a clear advantage of presenting bar graphs during a speech?
A) Using bar graphs saves time.
B) Audiences find bar graphs exciting.
C) Bar graphs allow for more effective use of color.
D) Bar graphs are an excellent way to show comparisons of complex data.
E) Using bar graphs replaces the need for a speaker to explain portions of information.
Test Bank for Communication: Making Connections, Tenth Edition
19) Arleen has a clear and distinct voice. She uses the correct stress on syllables and words, and produces a
pleasing volume. According to the text, we would say that Arleen is doing a good job with
A) kinesics.
B) voice quality.
C) pauses.
D) intelligibility.
E) pronunciation.
20) For an informative speech, Morgan must bring in three objects that represent who she is as a person.
Unfortunately, displaying one of the actual objects is not practical due to its size. The next best visual aid
choice to consider using is a
A) photograph.
B) graph.
C) drawing.
D) model.
E) diagram.
21) Which form of delivery provides the advantage of allowing the speaker to focus more on the delivery itself,
rather than on what is being said?
A) memorized delivery
B) manuscript delivery
C) extemporaneous delivery
D) impromptu delivery
E) spontaneous delivery
Test Bank for Communication: Making Connections, Tenth Edition
22) Colton uses the intensity and volume of his voice to communicate his ideas with confidence and vigor, to
emphasize an important point, and to regain lagging interest. According to the text, we would say that Colton
is doing a good job with
A) rate.
B) pronunciation.
C) intelligibility.
D) force.
E) pitch.
23) Which statement accurately portrays the relationship between the speaker’s voice and the speaker’s delivery?
A) Fillers and vocal pauses help pace the timing of a speech.
B) Vocal quality has very little to do with how the audience evaluates the speaker.
C) Higher-pitched voices are easier to understand than moderately-pitched voices.
D) Vocal quality is a highly accurate indicator of the presenter’s sincerity.
E) Most articulation problems result from speech impediments.
24) Vocal variety includes which of the following elements?
A) The speaker’s listening skills
B) The speaker’s ability to produce and say words distinctly
C) The speaker’s talent for project emotion
D) The speaker’s variations in rate, force, and pitch
E) The speaker’s use of pauses and fillers
25) Which of the following is the best advice for using effective PowerPoint or Prezi presentations?
A) When using slides, be sure that each contains a picture or clip art.
B) Good presentations emphasize the technology.
C) Display the presentation only when you are referring to it.
D) Incorporate multiple colors, fonts and styles.
Test Bank for Communication: Making Connections, Tenth Edition
E) Every speech can benefit from the use of PowerPoint slides.
26) The delivery style that gives you more control than the impromptu method, yet does not require you to
construct a manuscript, is called
A) memorized delivery.
B) informative delivery.
C) extemporaneous delivery.
D) conversational delivery.
E) intuitive delivery.
27) Line graphs are particularly well suited for
A) clarifying comparative data over time.
B) comparing groups or categories of statistical data.
C) arranging data into columns.
D) explaining percentages of a whole.
E) comparing groups of people based on demographics.
28) Computer-generated visual aids are a useful presentational device. However, beginning speakers use
computer-generated visual aids erroneously. Which of the following is a guideline for using them
effectively?
A) Make graphics complex and detailed.
B) Choose background colors and designs that are clear, clean, and not too busy.
C) Avoid using large font sizes.
D) Don’t spend too much time practicing with a computer-generated aid.
E) Overall, red is the best color to incorporate.
Test Bank for Communication: Making Connections, Tenth Edition
29) Which form of visual aid is best to display proportional divisions of a whole?
A) line graph B) table C) bar graph D) model E) pie graph
30) Which technique have neuroscientists found helpful to relive all types of stress, including speech anxiety?
A) meditation
B) remediation
C) visualization
D) systematic desensitization
E) memorization
TRUE/FALSE
1) Speech anxiety has no known cure.
2) The more formal or demanding the situation, the more speakers prefer to use the impromptu method of
delivery.
3) The manuscript method uses a carefully prepared and researched speech, but the delivery appears to be
relaxed and spontaneous.
Test Bank for Communication: Making Connections, Tenth Edition
4) Communication apprehension refers to a multisystem response that creates a combination of biochemical
changes in the body in a communication situation.
5) A speaker should practice his or her speech until the speech is memorized.
6) The impromptu speech allows for the least flexibility.
7) Prezi can be either an effective tool or something your intended listeners just tune out.
8) Speech anxiety results primarily from genetic factors.
9) Communication apprehension can occur in any communication context, including one-on-one interactions.
Test Bank for Communication: Making Connections, Tenth Edition
10) The effectiveness of a speech depends solely on how the speech is delivered.
SHORT ANSWER
1) What is the general rule for personal appearance when presenting a speech? How will you adhere to this rule
when you present a speech?
2) What facial expressions are associated with speech anxiety? What can you do to be more aware of the
behaviors you display?
3) What are three aspects of a good speaking voice that determine the effectiveness of delivery? Briefly explain
each.
Test Bank for Communication: Making Connections, Tenth Edition
4) What tips can you provide for using gestures in a speech?
5) If you decide to, or are required to, use PowerPoint or Prezi, what questions should you ask yourself?
6) Describe why the use of color is important in creating effective PowerPoint or Prezi presentations. What
background and text colors would you select, and why?
7) Why should you consider using presentational aids in a speech?
8) Why is speech anxiety a preferable term to communication apprehension when referring to public speaking?
Test Bank for Communication: Making Connections, Tenth Edition
9) What is communication apprehension?
10) Briefly explain a cause of speech anxiety.
11) What can be done on your own to manage speech anxiety? Provide some specific suggestions.
12) What are the best ways to polish your delivery?
13) List and describe two vocal aspects that help determine the effectiveness of delivery.
Test Bank for Communication: Making Connections, Tenth Edition
14) Explain why gestures are important to delivery.
15) Discuss some suggestions for using computer-generated visual aids.
16) Define the term systematic desensitization and describe how you could use it to prepare for your speech.
17) Explain what a real object is when used as a presentation aid in a speech. Give two examples of appropriate
real objects that could be used in an introductory speech about you.
Test Bank for Communication: Making Connections, Tenth Edition
18) What are the disadvantages of using manuscript delivery?
19) Explain what intelligibility is, and list two ways you can improve your intelligibility
20) Explain how a table is different from a graph and what information is best used by each.
ESSAY
1) List the guidelines for using presentational aids. Describe why each guideline will be helpful as you prepare
for your presentation.
Test Bank for Communication: Making Connections, Tenth Edition
2) What are the key choices you need to consider to create an effective PowerPoint or Prezi presentation?
Describe the choices and identify what decision you will make for each choice for your next speech.
3) What is speech anxiety? How is speech anxiety different from communication apprehension? What are some
strategies you can employ to help you manage your speech anxiety?
4) Discuss the different forms of speech delivery. What are the relative advantages and disadvantages of each?
5) Explain the different forms of presentational aids you can use in a speech. For your next presentation, what
type of presentational aid do you intend to use? Provide a justification (or explanation) of your decision.
Test Bank for Communication: Making Connections, Tenth Edition
Test Bank for Communication: Making Connections, Tenth Edition