Chapter 1: Introduction to Cost Management
79. Cost management information systems further competitive advantage by supporting three fundamental
organizational goals. Which of the following is NOT one of these fundamental organizational goals that further
competitive advantage?
a. improved time-based performance
b. improved quality of products and services
c. maximizing shareholder value
d. improved efficiency
80. Which of the following statements is NOT true about world-class firms?
a. World–class firms are firms that are poor in customer support.
b. World-class firms know their market and their products.
c. World–class firms strive continually to improve product design, manufacture, and delivery.
d. World-class firms can compete with the best of the best in a global environment.
81. Improvement in time performance is most likely NOT enhanced by
a. redesign of products.
b. adding processes in production.
c. eliminating waste.
d. eliminating non–value–added activities.
82. A critical measure of efficiency is
a. the cost of activity.
b. a T-test.
c. customer satisfaction.
d. employee job satisfaction.
83. Today‘s cost managers must assemble cost information and determine how to value things. Which methods would
NOT be critical to achieving this?
a. foreign currency translation
b. costing and quality analysis
c. differentiating between value–added and non-value-added activities
d. measuring productivity