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A Framework for Human Resource Management, 7e (Dessler)
Chapter 9 Managing Labor Relations and Collective Bargaining
1) About ________% of people working in the United States belong to unions.
A) 5
B) 12
C) 20
D) 45
2) The decision to unionize may be based on ________.
A) fear of job loss
B) arbitrary management actions
C) increasing workload
D) All of the above.
3) The closed shop form of union security means that the ________.
A) company can hire nonunion people, but they must then join the union
B) company can hire only union members
C) employees who do not belong to the union must still pay dues
D) employees can decide whether to join the union and only those who join pay
dues
4) The ________ form of union security means that the company can hire only
union members.
A) closed shop
B) union shop
C) agency shop
D) maintenance of agreement
5) The union shop form of union security means that the ________.
A) company can hire nonunion people, but they must then join the union
B) company can hire only union members
C) employees who do not belong to the union must still pay dues
D) employees can decide whether to join the union and only those who join pay
dues
6) The ________ form of union security means that the company can hire
nonunion people but those people must join the union within a prescribed period
of time.
A) closed shop
B) union shop
C) agency shop
D) open shop
7) The agency shop form of union security means that the ________.
A) company can hire nonunion people, but they must then join the union
B) company can hire only union members
C) employees who do not belong to the union must still pay dues
D) employees can decide whether to join the union and only those who join pay
dues
8) The ________ form of union security means that the employees who do not
belong to the union still must pay union dues because the union’s efforts benefit
them all.
A) closed shop
B) union shop
C) agency shop
D) open shop
9) The ________ form of union security means that it is up to the workers
whether or not they join the union and only those who join must pay dues.
A) closed shop
B) union shop
C) agency shop
D) maintenance of membership
10) The ________ form of union security means that union members have
preference in hiring, but the employer can hire non-union members.
A) closed shop
B) union shop
C) agency shop
D) preferential shop
11) The term ________ describes statutory or constitutional provisions banning
the requirement of union membership as a condition of employment.
A) termination at will
B) right to work
C) open shop
D) free labor
12) Right to work laws inhibit union formation by ________.
A) outlawing unions in right to work states
B) prohibiting any form of union security
C) leaving the question of union affiliation up to each company
D) leaving the question of union security up to each company
13) In which human resource activity does a typical labor agreement give the
union a role?
A) recruitment
B) selection
C) dismissal
D) All of the above.
14) The AFL-CIO is a ________.
A) voluntary federation of about 56 national and international labor unions made
up of many local unions
B) local union for automobile workers in Detroit, Michigan
C) federation of companies who fight unionization of their plants and facilities
D) regional form of the National Labor Relations Board
15) The ________ guaranteed each employee the right to bargain collectively free
from interference, restraint, or coercion.
A) National Labor Relations Act
B) Norris-LaGuardia Act
C) National Labor Relations Board
D) Taft-Hartley Act
16) A contract that allows management to require nonunion membership as a
condition for employment is called a ________ contract.
A) yellow dog
B) scaredy cat
C) yellow chicken
D) black dog
17) Prior to 1930, employers attempted to limit the influence of unions using all
of the following methods except:
A) spies.
B) collective bargaining.
C) firing union agitator.
D) blacklisting union members.
18) The ________ banned certain unfair labor practices and provided for majority
rule by secret-ballot elections to determine whether a firm’s employees would
unionize.
A) National Labor Relations Act
B) Norris-LaGuardia Act
C) AFL-CIO
D) Taft-Hartley Act
19) The ________ was established by the Wagner Act to enforce its provisions.
A) National Labor Relations Committee
B) Norris-LaGuardia Group
C) National Labor Relations Board
D) Knights of Labor
20) The Norris-LaGuardia Act ________.
A) guaranteed each employee the right to bargain collectively free from
interference, restraint, or coercion
B) made yellow dog contracts unenforceable
C) banned unions from restraining or coercing employees from exercising their
guaranteed bargaining rights
D) Both A and B.
21) The Wagner Act ________.
A) guaranteed each employee the right to bargain collectively free from
interference, restraint, or coercion
B) made yellow dog contracts unenforceable
C) provided for secret-ballot elections for determining whether a firm’s employees
would unionize
D) banned unions from restraining or coercing employees from exercising their
guaranteed bargaining rights
22) The National Labor Relations Act was also known as the ________.
A) Taft-Hartley Act
B) Gompers Act
C) Wagner Act
D) Landrum-Griffin Act
23) Which of the following was not named an unfair labor practice by the Wagner
Act?
A) bribing employees
B) yellow dog contracts
C) company spy systems
D) moving businesses to avoid unionization
24) In what year was the Wagner Act passed?
A) 1886
B) 1932
C) 1935
D) 1947
25) The Taft-Hartley Act limited unions in all of the following ways except:
A) prohibiting unfair labor practices.
B) establishing the National Labor Review board.
C) enumerating the rights of employees as union members.
D) enumerating the rights of employers.
26) Which law gave employers the right to express their views concerning union
organization?
A) Norris-LaGuardia Act
B) Taft-Hartley Act
C) Gompers Act
D) Landrum-Griffin Act
27) Which law sought to protect union members from possible wrongdoing on the
part of their unions?
A) Norris-LaGuardia Act
B) Taft-Hartley Act
C) Wagner Act
D) Landrum-Griffin Act
28) According to the Landrum-Griffin Act, national and international unions must
elect officers at least once every ________ years.
A) two
B) four
C) five
D) ten
29) What is the first step in a union drive and election that seeks to be recognized
as an employee representative?
A) obtaining authorization cards
B) making initial contact
C) holding a hearing
D) holding an election
30) ________ is an organizing tactic by which full-time undercover union
organizers are hired unknowingly by employers in order to sway union elections.
A) Union salting
B) Featherbedding
C) Espionage
D) Infiltration
31) In which step of a union drive does the union seek employee signatures to
cards that state the employee has applied to join the union?
A) first
B) second
C) third
D) fifth
32) How many steps does a drive to unionize a company have?
A) 5
B) 4
C) 3
D) 6
33) What is the first step in the union drive and election?
A) initial contact
B) signing authorization cards
C) the hearing
D) the campaign
34) What is the third step in the union drive and election?
A) initial contact
B) signing authorization cards
C) the hearing
D) the campaign
35) What is the fourth step in the union drive and election?
A) initial contact
B) signing authorization cards
C) the hearing
D) the campaign
36) What is the second step in the union drive and election?
A) initial contact
B) signing authorization cards
C) the hearing
D) the campaign
37) What is the fifth step in the union drive and election?
A) the election
B) signing authorization cards
C) the hearing
D) the campaign
38) What percentage of eligible employees in a bargaining unit must sign
authorization cards in order for the union to petition the NLRB for an election?
A) 10
B) 20
C) 30
D) 50
39) The typical union authorization card does all of the following except:
A) lets the union state they will seek better working conditions.
B) states that the union will seek to improve wages.
C) states that the employee will get better deals.
D) Authorization cards do all of the above.
40) A supervisor cannot do which of the following during a unionization drive?
A) threaten
B) bribe
C) promise previously unplanned pay increases or special favors
D) All of the above.
41) The ________ is the group of employees the union will be authorized to
represent.
A) bargaining unit
B) collective unit
C) unit
D) unitary principle
42) Which of the following the supervisor can do during a unionization drive?
A) presents facts to employees
B) give opinions about whether unions will hurt
C) share personal experiences he or she had with a union
D) All of the above.
43) The union becomes the employees’ representative if it wins the election and
winning means getting ________.
A) a majority of votes cast
B) a majority of the total workers in the bargaining unit
C) 30% of the employees to sign authorization cards
D) a majority of votes cast and a majority of electoral votes
44) ________ is the process of legally terminating a union’s right to represent
employees.
A) Union salting
B) Featherbedding
C) Certification
D) Decertification
45) Which of the following is not a violation of the requirement for good faith
bargaining stipulated in the National Labor Relations Act?
A) surface bargaining
B) willingness to compromise
C) dilatory tactics
D) bypassing the union representative
46) Which of the following is one of the categories set out by labor law as subject
to bargaining?
A) legal bargaining items
B) permissible bargaining items
C) non-mandatory bargaining items
D) benefits-related bargaining items
47) Permissible bargaining items are ________.
A) a part of negotiations through joint agreement of both management and union
B) forbidden by law
C) items which must be negotiated according to law
D) All of the above.
48) All of the following are examples of mandatory bargaining items except:
A) wages.
B) hours.
C) severance pay.
D) pension benefits of retired employees.
49) All of the following are examples of permissible bargaining items except:
A) indemnity bonds.
B) use of union label.
C) overtime pay.
D) cafeteria prices.
50) Illegal bargaining items are ________.
A) a part of negotiations through joint agreement of both management and union
B) forbidden by law
C) items which must be negotiated according to law
D) All of the above.
51) Mandatory bargaining items are ________.
A) a part of negotiations through joint agreement of both management and union
B) forbidden by law
C) items which must be negotiated according to law
D) All of the above.
52) In collective bargaining, a(n) ________ occurs when the parties are not able
to move forward toward settlement.
A) impasse
B) agreement
C) arbitration
D) association
53) Negotiators use all of the following types of third-party interventions to
overcome an impasse except:
A) binding arbitration.
B) nonbinding arbitration.
C) mediation.
D) picketing.