Organization Development, Third Edition
Donald L. Anderson
Instructor Resource: Test Bank
1
1. OD practitioners will sometimes sort data multiple times, invite a peer to help with data analysis, or
share the analysis responsibility with the client. Why do they do this?
@chapter 8
2. One difference between an OD (Action) approach to data analysis and an academic (research) approach
3. One reason we might use an inductive approach to analysis instead of a deductive approach is:
@chapter 8
4. When using an inductive data gathering strategy, the OD consultant should:
@chapter 8
5. Why do we say that it is not resistance when a client replies, “I understand the data; however, I am
choosing not to move forward with this project”?
@chapter 8
6. Why is “Compliance” the hardest form of resistance to see?
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7. In a feedback meeting, clients who have a difficult time receiving feedback should be comforted by the
OD consultant’s calming statements such as “These are very common issues,” and “In my experience,
you won’t have any trouble addressing this problem.”