Organization Development, Third Edition
Donald L. Anderson
Instructor Resource: Test Bank
1
1. One advantage of doing interviews is that:
@chapter 7
2. To manage an interview well, the consultant should:
@chapter 7
3. Which of the following is a good tip for successful administration of surveys as a data gathering
technique?
@chapter 7
4. Surveys tend to be:
@chapter 7
5. One benefit of using observations as a data gathering strategy is:
@chapter 7
6. It is considered ethically acceptable to disclose who made a comment in an interview if the client asks
for it, and only if the comment was not sensitive.
@chapter 7
7. Explain the difference between anonymity and confidentiality in an OD project.
@chapter 7
8. Explain two factors that consultants must weigh when deciding on a data gathering strategy.
@chapter 7
Organization Development, Third Edition
Donald L. Anderson
Instructor Resource: Test Bank
9. Alex chose to gather data by conducting a focus group with Lou’s team and examining the grievance
files. Explain one advantage and one disadvantage of each of these data gathering methods.
@chapter 7
10. Give Alex two tips for successfully gathering data in a focus group.
@chapter 7