Organization Development, Third Edition
Donald L. Anderson
Instructor Resource: Test Bank
1. Brent has hired an OD consultant to understand why the company’s process for paying invoices is so
slow. He wants the consultant to manage the project from start to finish, and does not have any time for
data gathering or participating in diagnosis himself. According to the different models of consulting we
discussed, Brent is operating with which inaccurate model of OD in mind?
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2. One reason why the doctor-patient model of consulting is flawed is that:
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3. “Going native,” or becoming so close to the organization that the consultant is blind to some of the
issues is one _______ of being an _________ consultant.
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4. Most clients will describe ____ problems, but the goal of the OD practitioner is to discover the ____
problems.
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5. An external consultant like Alex can experience several disadvantages that an internal consultant would
not face. Explain three of them in general (they do not need to be specific to the case).