1. When Clipper Mail Order Co. receives telephone and fax orders, the billing department prepares an
invoice. The invoice is mailed immediately. A copy of the invoice serves as a shipping notice. The
shipping department removes inventory from the warehouse and prepares the shipment. When the
order is complete, the goods are shipped. The clerk checks the customer’s credit before recording the
sale in the general journal and the account receivable subsidiary ledger.
The receptionist opens the mail and lists all payments. The receptionist also handles all customer
complaints and prepares sales return forms for defective merchandise. The cashier records all cash
receipts in the general journal and makes the appropriate entry in the accounts receivable subsidiary
ledger. The cashier prepares the daily bank deposit.
Describe at least four internal control weaknesses at Clipper Mail Order Co.
2. How may an employee embezzle funds by issuing an unauthorized sales credit memo if the
appropriate segregation of functions and authorization controls were not in place?
3. For each of the following documents, describe its purpose, the functional area preparing it, and the key
data included: sales order, bill of lading, credit memo.