Organization Development, Third Edition
Donald L. Anderson
Instructor Resource: Test Bank
1. What was the significance of the survey feedback project at Detroit Edison that affects OD practice
today?
@chapter 2
2. Today, the widespread use of employee surveys can be traced back to work in the 1940s and 1950s at
Detroit Edison.
@chapter 2
3. Which of the following is an accurate assumption of Theory Y?
@chapter 2
4. Which of the following theories was influenced by studies and observations of Japanese management
styles, which began to be adopted in the U.S. in the 1970s and 1980s?
@chapter 2
5. The major finding described by Herzberg’s motivation-hygiene theory was that:
@chapter 2
6. The “second generation” shift in OD came about when:
@chapter 2
7. “Group members, if they were confronted more or less objectively with data concerning their own
behavior…might achieve highly meaningful learnings about themselves” is the lesson from which of the
following historical OD practices?
@chapter 2