Application-specific software is a type of decision support system.
Answer:
Agglomeration refers to the net advantages that can be gained by a sharing of common
locations by various enterprises. (True)
Answer:
Most package labeling takes place at the end of the assembly line.
Answer:
The finance department tends to measure inventory in terms of units while logistics
tends to measure inventory in terms of its cost / value.
Answer:
Disintermediation refers the removal of intermediaries between producer and consumer.
Answer:
Today’s customer likes to have multiple purchasing options at her/his disposal, and
organizations have responded by developing hybrid marketing channels, that is,
separate marketing channels to serve an individual customer.
Answer:
Approximately 50% of consumers view packaging as a major environmental issue.
Answer:
Public warehousing has embraced value-adding activities such as customization and
reverse logistics to a greater degree than has contract warehousing.
Answer:
The smaller order quantities occasioned by online retailing tend to favor transport
companies with extensive delivery networks and expertise in parcel shipments.
Answer:
Facility relocation is associated with business growth, while facility closing is
associated with business contraction. (True)
Answer:
In mass logistics, groups of customers with similar logistical needs and wants are
provided with logistics services appropriate to those wants and needs.
Answer:
A transportation charge (the cost of transportation) can be calculated by multiplying a
product’s weight times the applicable rate.
Answer:
With FOB origin pricing, the seller retains title and control of the shipment until it is
delivered.
Answer:
Perhaps the biggest drawback to public warehousing is the inability to provide
specialized services.
Answer:
The increased use of vendor quality-control programs necessitates higher levels of
customer service.
Answer:
Radio frequency identification is an example of warehouse automation.
Answer:
Plastic pallets tend to be less expensive than wooden or metal pallets.
Answer:
Of the modes with vehicles, railroads offer the greatest capacity, or volume, that can be
carried at one time.
Answer:
Shipping conferences refer to annual meetings of large international shippers.
Answer:
The U.S. Department of Homeland Security is the federal government body with
primary responsibility for transportation safety regulation.
Answer:
Some nations with weak balance-of-payment positions issue an import license on the
condition that the goods move on an aircraft or vessel flying that nation’s flag.
Answer:
Objectives should be specific, measurable, achievable, and cost effective.
Answer:
In recent years, ERP vendors have begun to provide high-quality application-specific
logistical capabilities.
Answer:
Inventories are stocks of goods and materials that are maintained for many purposes.
Answer:
What are the total costs given in the case for the option of moving via Romania?
Answer:
One general function of packaging is to identify the relevant product.
Answer:
One reason for the popularity of on-demand software is that is pay-per use formula
allows customers to avoid high capital investment costs.
Answer:
Intermodal competition refers to the number of carriers within a particular mode of
transportation. (False)
Answer:
A locavore strategy focuses on hiring local workers. (False)
Answer:
Rail gauge refers to the thickness of rail track.
Answer:
A reduction in the number of invoices is one benefit to procurement cards.
Answer:
Big data refers to large amounts of near-real-time data collected through a variety of
sources such as sensors and smart phones, among others.
Answer:
Order retrieval is the final phase of the order cycle.
Answer:
Suppose that a shipment of products destined for a particular retailer is lost or damaged.
If these products were going into general inventory replacement stock, then the retailer
is entitled to recover the wholesale price plus freight costs (if they were paid).
Answer:
Load centers refer to major ports where thousands of containers arrive and depart each
week.
Answer:
A barge crane raises or lowers barges so they can meet the river’s level as they move
upstream or downstream.
Answer:
Intermediaries assume ownership of goods while they”re in the marketing channel.
Answer:
Carriers’ tariffs and classifications influence the type of packaging and packing methods
that must be used.
Answer:
A general rule of thumb is that it is cheaper to build up than build out.
Answer:
Operationally, net profit margin is net profit divided by cost of goods sold.
Answer:
The general idea behind ____ is that one company allows a specialist company to
provide it with one or more logistics functions.
a. supply chain management
b. multichannel marketing
c. third-party logistics
d. cross-organizational collaboration
Answer:
With respect to the supplier selection and evaluation process, ____ looks at both the
internal and external environment within which the supply decision is to be made.
a. identify the need for supply
b. identify suppliers
c. situation analysis
d. evaluate suppliers
Answer:
Two key factors, ____ and ____, have sparked much of the technological change
affecting supply chains.
a. electronic data interchange; enterprise resource planning
b. computing power; Internet
c. Internet, electronic data interchange
d. computing power; enterprise resource planning
Answer:
Widespread reductions in economic regulation of US transportation carriers occurred in
____.
a. 1960s and 1970s
b. 1970s and 1980s
c. 1980s and 1990s
d. only the 1990s
Answer:
Biodegradable plastics cost ____ as much as conventional plastics.
a. two times
b. three times
c. four times
d. five times
Answer:
Which of the following is false?
a. racks and bins are examples of storage equipment
b. automation refers to equipment that complements, rather than replaces, human
contact
c. forklifts can be dangerous
d. in a part-to-picker system, the pick location is brought to the picker
e. all of the above are true
Answer:
What concept can be viewed as a combination of processes, functions, activities,
relationships, and pathways along which products, services, information, and financial
transactions move in and between enterprises from original producer to ultimate end
user or consumer?
a. logistics
b. supply chain
c. marketing channel
d. interorganizational coordination
Answer:
When developing logistics strategy, a ____ strategy refers to the management of
logistics activities with a focus on costs.
a. market
b. process
c. command and control
d. information
Answer:
Which of the following is not an example of warehouse automation?
a. radio frequency identification
b. narrow aisle forklifts
c. automated guided vehicles
d. automated storage and retrieval systems
e. all of the above are examples of warehouse automation
Answer:
All of the following are suggestions for dealing with dead stock (inventory), except
____.
a. aggressive marketing
b. donate to charities
c. make to order
d. throw it away
e. all of the above are suggestions
Answer:
Which of the following statements is false?
a. the accessibility of highway transportation often ranks as one of the most important
criteria in facility location
b. transportation considerations are a key aspect of facility location decisions
c. a poor facility location can increase transportation costs as well as negatively impact
customer service
d. a centralized facility location can maximize a facility’s service area
e. all of the above are true
Answer:
A commonly used rule of thumb is that it costs approximately ____ times as much to
get a new customer as it does to keep an existing customer.
a. three
b. four
c. five
d. six
Answer:
Product density refers to a product’s ____.
a. volume
b. weight
c. weight per volume
d. fragility
e. none of the above
Answer:
A ____ organizational design attempts to create an organization that is responsive to the
parameters of the contemporary business environment.
a. matrix
b. network
c. decentralized
d. unified
Answer:
A “box-maker’s certificate” ____.
a. refers to what box makers receive upon finishing their training
b. is given in recognition of superior box making ability
c. assures that boxes are free from any visible defects
d. assures railroads and motor carriers that boxes are sufficiently sturdy to meet their
handling requirements
Answer:
The materials stolen in ____ are usually for the employee’s own use.
a. theft
b. demurrage
c. non-monetary compensation
d. pilferage
Answer:
An underlying assumption of ____ forecasting is that future demand is dependent on
past demand.
a. trial and error
b. time series
c. judgmental
d. cause and effect
Answer:
____ warehousing is owned or occupied on a long-term lease by the firm using them.
a. private
b. public
c. contract
d. multiclient
Answer:
The general trend in recent years has been for companies to do what with their
distribution networks?
a. maintain the status quo
b. relocate their facilities
c. slightly increase the number of facilities
d. reduce the number of facilities
Answer:
____ recognizes that all inventories are not of equal value to a firm and thus all
inventories should not be managed in the same way.
a. vendor-managed inventory
b. suboptimization
c. marginal analysis
d. ABC analysis of inventory
Answer:
There are three primary methods that organizations can pursue when attempting to
integrate their supply chains. Which of the following is not one of them?
a. informal agreements
b. formal contracts
c. vertical integration
d. intensive distribution
Answer:
Suppose that a particular item is Class 200 according to the National Motor Freight
Classification. What is the relationship between this item’s rate and the rate for an item
in Class 100?
a. the class 200 rate is lower than the class 100 rate
b. the rate relationship depends on other factors
c. the rates are identical
d. the class 200 rate is higher than the class 100 rate
e. there is insufficient information to answer the question
Answer:
From a business perspective, ____ taxes are analogous to the personal property taxes
paid by individuals.
a. sales
b. real estate
c. inventory
d. corporate franchising
Answer:
In general, there are ____ possible ways to transmit orders.
a. three
b. four
c. five
d. six
Answer:
The building blocks concept is associated with which logistics function?
a. warehousing
b. packaging
c. materials handling
d. inventory management
Answer:
Multiclient warehousing mixes attributes of ____ and ____ warehousing.
a. private; contract
b. common; private
c. public; common
d. public; contract
Answer:
Each of the following is a component of inventory carrying cost except:
a. accounting cost
b. storage cost
c. shrinkage cost
d. interest cost
e. all of the above are components
Answer:
Which international logistics service provider is often confused with the international
freight forwarder?
a. customshouse broker
b. non-vessel operating common carrier
c. export management company
d. export trading company
Answer:
An expatriate refers to a person who ____.
a. is sent to work in other countries for extended periods of time
b. holds dual citizenship
c. has been stripped of citizenship
d. is ineligible to work outside his (her) home country
Answer:
____ identifies opportunities to recover revenues or reduce costs associated with scrap,
surplus, obsolete, and waste materials.
a. recycling
b. reuse
c. reverse logistics
d. investment recovery
Answer:
How can reducing packaging inefficiencies improve the performance of a logistics
system?
Answer:
What are some advantages and disadvantages to technological advances designed to
facilitate buyer-seller communications?
Answer:
What are the total costs of delivering the style C shades to the Port of Shanghai?
Answer:
Discuss reasons why products might be returned.
Answer:
What are some reasons that third-party logistics arrangements aren”t always successful?
Answer:
How do containers help to facilitate intermodal transportation?
Answer:
Discuss the advantages and disadvantages of the unit load.
Answer:
Explain how the location decision process involves several layers of screening or focus.
Answer:
What information is needed to design a protective package properly?
Answer:
What are the total costs of delivering the Style A shades to the Port of Shanghai?
Answer:
Describe some potential logistics social responsibility dimensions.
Answer:
Define what is meant by short-sea shipping (SSS), and discuss some advantages of SSS.
Answer:
Distinguish between supplier audits and supplier scorecards. When should each be
used?
Answer:
Discuss some of the labeling requirements associated with hazardous materials.
Answer:
Why is top management commitment necessary for establishing a successful logistics
performance measurement system?
Answer: