North America is the region of the world most affected by a steadily declining
worker-to-retiree ratio.
The support services component of the product component model contains such items
as repair and maintenance and availability of spare parts.
The strategy of cultural congruence involves marketing products similar to ones already
on the market in a manner as similar as possible with existing cultural norms, thereby
minimizing resistance.
For a marketer, one’s own religion is most often the best guide to another’s beliefs.
Less developed countries are particularly prone to being both overly optimistic and
unreliable in reporting relevant economic data about their countries.
In the context of distribution structures, one of Walmart’s strengths is its ability to
influence foreign governments.
Domestic cartelization is legal in the United States.
The political details and the ramifications of political and legal events are often more
transparent in a domestic situation than they are in a foreign market.
In the context of international business negotiations, the variation across cultures is
greater when comparing linguistic aspects of language than when the verbal content of
negotiations is considered.
In bills of exchange, the credit of one or more banks is involved.
Saudi Arabia permits women to vote if they are at least 18 years old and married or 21
years old, if single.
The decision to standardize or adapt a product is crucial in delivering quality.
When compared to people operating on P-time, people operating on M-time:
A. follow looser time schedules.
B. are more deeply involved with individuals.
C. have a wait-and-see-what develops attitude.
D. are more likely to blame external factors for their lateness.
E. tend to concentrate on one thing at a time.
The long-term goal of the LAIA (Latin American Integration Association), better
known by its Spanish acronym, ALADI, is:
A. to improve the literacy levels in member countries.
B. to reduce the child mortality rates in member countries.
C. to establish a Latin American common market.
D. to establish a common currency for all its member countries.
E. to standardize the industrial production in the member countries.
Which of the following factors account for greater market similarities among industrial
goods customers than among consumer goods customers?
A. The inherent nature of the product.
B. The motive of both groups of customers being individual satisfaction.
C. Government control over design specifications.
D. Industrial goods being associated with after-sales services.
E. The restriction on international sale of industrial goods.
Experienced exporters suggest that the only way to select a middleman is:
A. to conduct a background check on all the distributors available in the target market.
B. to issue a request-for-proposal to all distributors in the target market and evaluate
their responses.
C. consult other manufacturers of the similar products and select the distributor
recommended by them.
D. consult trade organizations and select the distributor recommended by them.
E. to personally talk to ultimate consumers to find whom they consider to be the best
distributors.
Dumping in the world markets is likely to increase when:
A. domestic production capacity is low.
B. demand in the home country is low.
C. demand in the foreign country is low.
D. foreign production capacity is high.
E. cost of production is low.
As compared to the ISO 9000 standards, the American Customer Satisfaction Index
(ACSI) focusses on:
A. differentiating a product based on its quality.
B. quality based on leadership, strategic planning, and customer and market focus.
C. the audit of a company’s business processes in order to ensure quality.
D. results, that is, quality as perceived by product and service users.
E. the existence of a quality control system that can meet published quality standards.
According to Canadian law, what is the standard expected by courts in Canada to
determine whether a representation is false or misleading?
A. De Novo standard
B. Credulous person standard
C. Clearly Erroneous standard
D. Informed consumer standard
E. Discretionary standard
In the context of management objectives and aspirations, which of the following is true
of an employee’s personal life?
A. Max Weber discovered that some cultures emphasized profit over personal life.
B. The Japanese work ethic derives from the belief of feng shui.
C. Ancient Greek thought considered work to be a desirable factor in one’s life.
D. To the Japanese, personal life is company life.E. McClelland opined that the
standard of living enjoyed in the United States originated from the hard-working
Protestant ethic.
Which of the following is an NGO (nongovernmental organization) group?
A. Central Intelligence Agency
B. Peace Corps
C. Millennium Challenge Corporation
D. Oxfam
E. FedEx
Which of the following forms of law is derived from English law?A. Code law
B. Common law
C. Religious law
D. Civil law
E. Universal law
A company that views pricing as a static element in a business decision:
A. places a high priority on foreign business.
B. sets prices to achieve specific objectives such as targeted return on profit.
C. customizes its products for the foreign market.
D. views domestic sales as an insignificant source of revenue.
E. exports only excess inventory.
Japan was an isolated country before the arrival of _____ in 1853.
A. Marco Polo
B. Admiral Halsey
C. Commodore Perry
D. Admiral Pennington
E. The East India Company
In most cultures, the first social institution infants are exposed to outside the home takes
the form of a:
A. day care center.
B. school.
C. religious institution.
D. shopping mall.
E. government agency.
Which of the following is an effective approach to prevent Chinese consumers from
creatively copying foreign intellectual property?
A. Boycotting all trade activities with China.
B. Placing embargoes on trade with China.
C. Charging what the market will bear.
D. Disengaging local representation in sales.
E. Pursuing dispute resolution at the World Court.
Which of the following is the simplest and the cheapest method to enter a foreign
market?
A. Direct sales
B. Joint ventures
C. Internet marketing
D. Licensing
E. Franchising
Which of the following is usually placed in the arbitration clause that is becoming
standard in many international contracts?
A. The preferred court or legal body of arbitration.
B. The place of arbitration and the language used in the arbitration process.
C. The contract stating that the results of the arbitration process are not binding on both
parties.
D. The judgment of the legal action initiated in the litigation stage.E. The copy of the
lawsuit filed by the plaintiff.
Which is the trade group that is part of Europe and Asia and has emerged and persisted
since the dissolution of the Soviet Union comprising of all the republics save the Baltic
States?
A. The European Union East.
B. The Commonwealth of Independent States.
C. The Eastern Bloc Economic Area.
D. The European Free Trade Association.
E. The Euro-Soviet Union.