4) Which of the following statements explains why marketers use emotional appeals?
A.The positive feelings created by advertising can have a favorable effect on
consumers’ evaluations of a brand.
B.Emotional appeals focus on the consumer’s practical, functional, or utilitarian need
for a product or service.
C.Emotional appeals tend to be informative, and help advertisers convince consumers
that their product or service satisfies their needs.
D.Emotional appeals persuade the target audience to buy the brand because it is the best
available.
E. Emotional appeals are easy to execute and cost less, even though they are less
effective than rational appeals.
5) Spring Supermarket gives its customers VIC (very important customer) cards, which
give customers additional discounts on certain products and notifications of special,
customer-only sales. In addition, customers can accrue points each time they present
their cards while making a purchase. These points can be used to purchase cookware,
dishes, and other similar hard goods. Spring Supermarket is using a:
A.bonus program.
B.frequency program.
C.customer rewards contest.
D.self-liquidating promotion.
E.subsidized program.