____ is a communications technology used by some outgoing mail servers.
a. SMTP (simple mail transfer protocol)
b. ARPA (advanced rural postal addresses)
c. POP (post office protocol)
d. HTML (hypertext mail link)
A special type of serial port that connects the system unit to a musical instrument, such
as an electronic keyboard, is called a(n) ____ port.
a. FireWire
b. USB
c. MIDI
d. audio
E-commerce ____, which is a job title in the management area of an IT department,
supervises the development and execution of Internet or e-commerce systems.
a. manager
b. director
c. technician
d. analyst
Small business Web sites sometimes use a(n) ____ to show the world a live view of
some aspect of their business.
a. camera pill
b. dynamic vid
c. Web cam
d. IT camera
Sun Certified Java ____ is a programming certification sponsored by Sun that tests
basic knowledge of the Java programming language.
a. Programmer
b. Coder
c. Analyst
d. Developer
As shown in the accompanying figure, a(n) ____ card is a circuit board that enhances
functions of a component of the system unit and/or provides connections to peripherals.
a. peripheral
b. adapter
c. conversion
d. microcode
Generally, home users using basic application software such as word processing should
have ____ of RAM.
a. 2 GB or less
b. 4 GB
c. 2 GB to 8 GB
d. 8 GB and up
____ servers pack a complete computer server, such as a Web server or network server,
on a single card.
a. Ultrathin
b. Blade
c. Integrated
d. Grid
On a Web page, a(n) ____ is a small version of a larger graphic.
a. keyframe
b. thumbnail
c. applet
d. extraction
Which of the following is an example of video and audio editing software for the
professional?
a. Adobe InDesign
b. Autodesk AutoCAD
c. Adobe Illustrator
d. Adobe Audition
Software engineer, which is a job title in the system development and programming
area of an IT department, specifies, designs, implements, tests, and documents
high-quality software in all of the following fields EXCEPT ____.
a. robotics
b. semiotics
c. operating systems
d. animation
Identify the letter of the choice that best matches the phrase or definition.
a. desktop
b. air
c. point
d. click
e. dance pad
f. gamepad
g. joystick
h. OMR
i. head-mounted pointer
j. UPC
k. RFID
l. turnaround
m. digital
n. Web cam
o. resolution
p. sound card
q. voice input
r. trackball
s. optical
t. toggle
1) Many of this kind of keyboard have a numeric keypad on the right side of the
keyboard
2) Many keyboards have status lights that light up when users activate this kind of key
3) This kind of mouse uses devices that emit and sense light to detect the mouse’s
movement
4) The kind of mouse that senses motion
5) Requires frequent cleaning because it picks up oils from fingers and dust from the
environment
6) To move the mouse until the pointer on the desktop is positioned on the item of
choice
7) To press and release the primary mouse button, which usually is the left mouse
button
8) The process of entering input by speaking into a microphone
9) What a PC must have to enter high-quality sound
10) A flat electronic device divided into panels that users press with their feet in
response to instructions from a music video game
11) The higher this is, the better the image quality and the more expensive the camera
12) With this, users press buttons with their thumbs or move sticks in various directions
to trigger events
13) An analog signal must be converted to this kind of signal in order for analog video
to be entered into a PC
14) Attracts Web site visitors by showing images that change regularly
15) A handheld vertical lever mounted on a base
16) A technology that reads hand-drawn marks such as small circles or rectangles
17) Type of document on which many companies use OCR characters
18) Kind of bar code used by retail and grocery stores
19) Kind of technology that uses radio signals to communicate with a tag placed in or
attached to an object, an animal, or a person
20) An option for people with limited hand movement to control the pointer
____, which is a main area in an IT department, operates the centralized computer
equipment and administers the network including both data and voice communications.
a. Operations
b. Systems
c. Analysis
d. Administration
Music ____ software allows users to record, compose, mix, and edit music and sounds.
a. conversion
b. production
c. indexing
d. recognition
A(n) ____ printer is a high-speed impact printer that prints an entire line at a time.
a. continuous-form
b. impact
c. thermal
d. line
A(n) ____ is an input device that contains keys users press to enter data into a
computer.
a. keyboard
b. light pen
c. gamepad
d. stylus
Many scanners include ____ software, which can read and convert text documents into
electronic files.
a. DCR
b. ECR
c. OCR
d. SCR
____, which allows users to choose an encryption scheme that passes between a client
and a server, requires that both the client and server have digital certificates.
a. Secure Sockets Layer (SSL)
b. Secure HTTP (S-HTTP)
c. Secure Electronics Transactions (SET) Specifications
d. Pretty Good Privacy (PGP)
Identify the letter of the choice that best matches the phrase or definition.
a. capacity
b. backup
c. density
d. RAID
e. NAS
f. EIDE
g. SAS
h. SSD
i. USB flash drive
j. cloud
k. memory cards
l. sectors
m. CD-RW
n. SCSI
o. cylinder
p. transfer rate
q. hard disk
r. volatile
s. system unit
t. direct
1) Kind of interface that has transfer rates up to 640 MBps
2) The operating system marks bad ones as unusable when a disk is formatted
3) Contains at least one hard disk on most desktop computers
4) Enclosed in an airtight, sealed case to protect it from contamination
5) Used in descriptions of a storage device’s capabilities sometimes, instead of access
time
6) A duplicate of a file, program, or disk placed in a separate storage medium
7) Describes a storage medium in which items are held only temporarily
8) The number of bits in an area on a storage medium
9) A group of two or more integrated hard disks
10) Some home or small business users opt to add up to 6 TB or more of hard disk
storage space to their network with this kind of device
11) The location of a hard disk’s read/write heads is often referred to by this
12) A hard disk that uses parallel signals to transfer data, instructions, and information
13) The number of bytes a storage medium can hold
14) Its reliability tends to diminish with each successive rewrite
15) A newer type of SCSI that uses serial signals to transfer data, instructions, and
information
16) A storage device that typically uses flash memory to store data, instructions, and
information
17) Another name for random access
18) Kind of storage that is an Internet service providing storage to computer users
19)Some printers have slots to read these
20) Also called a thumb drive
Card readers/writers usually connect to the ____ port on the system unit.
a. AGP
b. USB
c. parallel
d. FireWire
____ computing involves reducing the electricity consumed and environmental waste
generated when using a computer.
a. Green
b. Universal
c. Streamlined
d. Comprehensive
Case 1
You have taken a temporary position as an IT consultant for a large firm with a variety
of database solutions that you and your team are working to consolidate into one
enterprise-wide solution. You are currently in the process of gathering information
about where things stand with each of the individual database solutions.
One of the functions of the database solutions is to register users for a major conference
sponsored by the firm. The managers are looking to minimize transition costs and
implement a new single solution very quickly, and they are willing to take the risk of
the registration system possibly not working when the conference registrations begin.
What conversion type is a good match for this set of circumstances and attitudes?
a. parallel
c. phased
b. direct
d. pilot
____ is a software application that helps groups of people work together on projects and
share information over a network.
a. Workware
b. Shareware
c. Groupware
d. Teamware
Businesses use hard disks to store ____.
a. correspondence
b. contracts
c. customer orders and invoices
d. all of the above
People who may be interested in ____ include Internet and intranet managers, Internet
service provider staff, network administrators, Webmasters, Web developers, and Web
programmers.
a. computer forensics certification
b. application software certification
c. Internet certification
d. operating systems certification
Which of the following types of computers typically has the most expensive price
range?
a. mainframe
b. server
c. personal computer
d. mobile computer
Windows ____ is an upgrade to Windows 2003 Server.
a. UNIX
b. NetWare
c. Server 2008
d. Embedded CE
A(n) ____ printer is a small printer that prints on an adhesive-type material that can be
placed on a variety of items such as envelopes, packages, CDs, and DVDs.
a. mobile
b. thermal wax
c. label
d. dye-sublimation
A(n) ____ is a collection of data organized in a manner that allows access, retrieval, and
use of that data.
a. spreadsheet
b. formula
c. database
d. functional set
People who spend their workday using a computer sometimes complain of ____.
a. lower back pain
b. feet pain
c. muscle fatigue
d. emotional fatigue
A terminal is a device with ____.
a. a monitor
b. a keyboard
c. a server
d. memory
For a DSS, data from internal sources could include ____.
a. MRP results
b. costs of new housing construction
c. inventory records
d. financial data from accounting analyses
A spyware ____ is a program that detects and deletes spyware and other similar
programs.
a. remover
b. purger
c. blocker
d. defender
Many small office/home office users have entered the ____ arena and conduct business
on the Web.
a. Web cam
b. e-commerce
c. enterprise
d. reselling
DBMSs will process flagged records unless an instruction is issued to ignore them.
Any illegal act involving a computer generally is referred to as a computer security risk.
Some heat sinks are packaged as part of a processor chip.
In many networks, one or more computers act as a server.
____________________ are used in specialized fields such as engineering and drafting
and usually are very costly.
If a company opts for in-house software development, the design and implementation
phases of the system development cycle become quite limited.
Describe how spreadsheets like the one in the accompanying figure are organized.
Female connectors have one or more exposed pins, like the end of an electrical cord
that is plugged into the wall.
With an RFP, the vendor quotes a price for the listed product(s).
A(n) ____________________ is someone who develops software or writes the
instructions that direct the computer to process data into information.
An employee using an organization’s computer to track his or her child’s soccer league
scores is an example of unauthorized access. _________________________
A person without a programming background usually cannot learn a query language.
_________________________
The ____________________ directs a company’s information service and
communications functions.
A(n) ____________________ is a mathematical formula that generates a code from the
contents of an e-mail message.
Many search engines use databases to store Web site descriptions.
Many database programs today have a Web page as their back end.
_________________________