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A _______________ group is a group in which the members are very different from
one another.
a.heterogeneous
b.homogeneous
c.work
d.service
Answer:
One way to get information about a prospective audience is by
__________________________.
a.conducting a formal study
b.contacting a representative or group contact
c.relying on stereotypes
d.Sizing up the audience during the presentation
Answer:
Groupthink is necessary in order for a group to be productive.
a.True
b.False
Answer:
We are more apt to self-monitor when we are familiar with the situation.
a.True
b.False
Answer:
The elaboration likelihood model (ELM) suggests that
_____________________________.
a.when we go with our gut feeling, we are using the peripheral route
b.emotional appeals will trigger the central route
c.peripheral route processing is more influential than central route processing
d.once we trigger the peripheral route, it is impossible to use the central route
Answer:
Individuals with low self-esteem
a.are more attentive to situations than people with high self-esteem
b.tend to form relationships with people who reinforce their self-perception
c.cannot gain higher self-esteem, even with practice
d.are unlikely to have self-fulfilling prophecies
Answer:
During the remembering state of listening you ___________________.
a.separate face from inference
b.repeat information
c.ask questions
d.observe nonverbal cues
Answer:
If you have personal knowledge about a topic, you should share the experiences that
qualify you to speak with authority on a subject, or your ______________________.
a.credentials
b.anecdotes
c.hypotheses
d.valid sources
Answer:
A speaker using the strategy of proximity in a speech on economic hardships might
a.show how it affects every listener's "own back yard"
b.show how it affects every listener today
c.show how it affects every listener's bank account
d.show how it affects everyone physically
Answer:
A one- or two-sentence speech summary that incorporates your goals and previews the
main points is a _________________.
a.specific purpose
b.thesis statement
c.sentence analysis
d.topic
Answer:
"How angry were you when she asked you to rewrite your proposal?" is an example of
a(n) ___________________.
a.open-ended question
b.follow-up question
c.leading question
d.closed-ended question
Answer:
When you answer a complex question with a single word answer, you might be
misinterpreting an open question as a ____
a.closed-ended question
b.leading question
c.primary question
d.neutral question
Answer:
To successfully terminate a relationship, we should
___________________________________.
a.avoid the other person
b.spend less and less time together until we don't see each other
c.be direct, open, and honest
d.persuade the other person to withdraw from the relationship
Answer:
Speakers who slouch are considered to have poor ___________________.
a.poise
b.movement
c.posture
d.gestures
Answer:
Ethnicity and race the same thing.
a.True
b.False
Answer:
