Change communication is the processing of new ideas and information as well as the
altering of existing procedures and processes.
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__________________ communication tactics for leadership include seeking ideas from
all involved, facilitating group processes, encouraging disagreement, and seeking idea
evaluation.
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_______________ are the means for transmission of messages.
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The consensus method requires everyone in the group to completely agree.
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Simon’s concept of ____________________ maintains that people intend to be rational,
but with limited information-processing capacity human decision making is based on
selected perception and therefore exhibits “limited” rationality.
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Organizational ______________ is the unique sense of place that organizations
generate through ways of doing and ways of communicating about the organization.
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A task barrier to problem solving would be an inadequate description of the problem.
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The style approach to studying leadership emphasizes the importance of a range of
general approaches leaders use to influence goal achievement.
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Upward communication describes message movement from a person in a position of
authority to a subordinate or subordinate group.
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Latent conflict refers to underlying conditions in organizations and individual
relationships that have the potential for conflict.
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Organizational communication, as opposed to other forms of communication, is best
understood as separate and distinct creations of organizational messages which have no
dependence on previous messages.
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________________________________is subject to numerous types of evaluations for
effectiveness and return on investment.
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The effectiveness of group interactions is not directly related to the effectiveness of
group outcomes.
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Organizational __________ emphasizes a preservation of the past and a cultural
constraint on innovation.
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Negative messages, more than good news, are likely to be transmitted face-to-face.
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