Which type of listening is primarily a method of receiving, understanding, and
remembering a message as accurately and completely as possible?
a. for empathy
b. for comprehension
c. for resolution
d. none of the above
Answer:
It is acceptable to discuss the survey with the interviewee after closing the interview.
a. True
b. False
Answer:
Strings of closed questions fail to accomplish what a single open-ended question could
do.
a. True
b. False
Answer:
Covering factual information from the resume is acceptable in the recruiting interview.
a. True
b. False
Answer:
Effective nonverbal openings depend on how you
a. look.
b. act.
c. say.
d. all of the above
Answer:
A sure way to make sure you are asking a legal question is to apply the test of
a. fairness.
b. comparability.
c. job relatedness.
d. understanding.
Answer:
In percentage agencies, the employer pays a fee to find them applicants.
a. True
b. False
Answer:
Which of the following is NOT included in a traditional journalist’s guide?
a. what
b. when
c. where
d. source
Answer:
It is not wise to use more than one outline sequence in an interview.
a. True
b. False
Answer:
Successful applicants tend to
a. give brief answers.
b. include qualifiers in their answers.
c. try to second-guess interviewers so they are ready to answer.
d. use professional jargon.
Answer:
Most universities have a free placement agency.
a. True
b. False
Answer:
Monroe, Borzi, and DiSalvo found that responses to performance problems resulted in
all of the following except
a. apparent compliance.
b. relational leverage.
c. improvement.
d. avoidance.
Answer:
Each party may change their perceptions as the interview progresses.
a. True
b. False
Answer:
The physiciannot the patientmust articulate reasons for making or not making a change.
a. True
b. False
Answer:
Sample point and block sample are the same type of sampling techniques.
a. True
b. False
Answer:
Questions are tools of the trade for interviewers and may be classified as:
a. open/closed, primary/secondary, neutral/leading.
b. clear/unclear, nice/not-so-nice, pleasant/unpleasant.
c. favorable/unfavorable, good/bad, active/passive.
d. open/closed, scheduled/nonscheduled, leading/loaded.
Answer:
One study indicated that 20% of staff interactions in nursing homes qualifies as
a. baby talk
b. empowered speech
c. self-disclosure
d. none of the above
Answer:
A repeat question should be obvious and appear closely after the first time the question
appears.
a. True
b. False
Answer:
The interviewee needs to also do his/her homework. Which of the following is
something your authors recommend to consider?
a. learn about the interviewer
b. check organizational policies
c. decide if someone else should be interviewed
d. all of the above
Answer:
Opening techniques may
a. orient the other party
b. serve as complete openings
c. build rapport
d. all of the above
Answer:
Three popular question strategies are
a. interval, nominal, and ordinal.
b. filter, repeat, and shuffle.
c. bipolar, open-to-closed, mirror.
d. dynamic, static, and meaningful.
Answer:
Which of the following question strategies allow the interviewer to determine the
interviewee’s knowledge of a topic?
a. repeat
b. filter
c. shuffle
d. chain
Answer:
Leading questions allow respondents to decide upon answers without pressure from
questioners.
a. True
b. False
Answer:
People in other cultures may not understand “we’ll call you” as a closing.
a. True
b. False
Answer:
It is acceptable to wear campaign buttons when conducting research surveys.
a. True
b. False
Answer:
There are ten closing techniques recommended for interviewers. Among them are:
a. offer to answer questions, declare completion of your purpose, and express
appreciation.
b. state that is all, stand up and move away, and close your notebook.
c. stop talking, ask if the interviewee has any questions, and give the interviewee your
business card.
d. use humor, stand up, shake hands, and express appreciation.
Answer:
Which of the following is a nontraditional interviewing approach?
a. team, panel, or board
b. chain format
c. seminar format
d. all of the above
Answer:
You should develop your resume before you start conducting research on your field.
a. True
b. False
Answer:
Tickets to the NCAA Final Four basketball game become of great value because they
are scarce. This is an example which theory at work?
a. induced compliance
b. psychological reactance
c. inoculation
d. none of the above
Answer:
A Likert scale is also known as an evaluative interval.
a. True
b. False
Answer:
Perceptions become positive when questions are followed by information desired rather
than refusals or evasions.
a. True
b. False
Answer:
The informational interview requires the interviewer to do three things immediately:
a. get ideas, find respondents, and check tape recorder.
b. obtain phone numbers of respondents, write questions, and clarify the topic.
c. find a topic, prepare a schedule of questions, and write the report.
d. determine your goal, research the topic, and structure the interview.
Answer:
The tunnel sequence is also known as the string of beads.
a. True
b. False
Answer:
There are always two applicants in each interview, the real one and the make believe.
a. True
b. False
Answer:
Which of the following is NOT an advantage of closed questions?
a. require little effort from either party
b. take more time
c. easy to replicate
d. easy to analyze
Answer: