51. Which of the following observed on a control chart suggests a process that is not in
control?
a. Points follow a smooth pattern from the lower control limit to the upper control limit
b. The number of points above and below the center line is about the same
c. Points fall randomly above and below the center line
d. No points are outside the control limits
The process mean and standard deviation can be estimated by using samples that are
selected from the process when
a. it has only assignable-cause variation
b. its output is uniformly distributed
c. it is assumed to be operating in control
d. it is operating at peak capacity
Exhibit 15-6
Below you are given a partial Excel output based on a sample of 16 observations.