Garden of the Gods’ (GOTG) employees are compensated according to their
organizational level, with upper-level managers receiving more compensation than
lower-level managers. GOTG uses a(n) ________ pay system.
A) elitist
B) egalitarian
C) internally equitable
D) knowledge-based
Division or corporate meetings are primarily designed to:
A) help managers coordinate activities with subordinates in their units.
B) address important issues that affect an organization.
C) allow managers to explain specific goals with subordinates.
D) mix business with recreational activities.
Which of the following is NOT associated with computer-based training?
A) Instructor feedback
B) Low costs
C) Standardized
D) Self-paced
Additional Case 9.1
Ron, the CEO at CableNet, wants to invest in career development because he is
concerned that the firm is not prepared to meet future needs and challenges. Rudy, the
operations manager, states that CableNet has already invested significantly in employee
training, and a career development program would be a costly duplication. Rudy
produces a recent productivity and quality study that shows significant improvement
among employees to support his assertion that a development program is unnecessary.
Charles, an IT manager, states that most supervisors currently discuss career options
with their subordinates as part of the management process. Charles asserts that
managers are taking care of their employees well enough and that nothing else is
necessary. Tanya, the HR director, suggests that assigning employees to various jobs
would give them a wider base of skills at a minimal expense. She asserts that an active
career development program would help the company with EEO-related matters, which
are a concern to her. The workforce is about 30% female and 45% minority, but upper
management is 100% Asian-American male.
Refer to Additional Case 9.1. Which of the following would most likely be supported
by Tanya?
A) Tuition assistance programs
B) Group mentoring
C) Self-assessment
D) Job rotation
Which of the following is a true statement regarding foreign workers?
A) Immigration issues are limited to the U.S.
B) The U.S. has eased visa restrictions for highly skilled immigrants.
C) Nearly 40% of all science and engineering jobs in the U.S. are held by immigrants.
D) Approximately 35% of all undocumented immigrants in the U.S. are Mexican
citizens.
The majority of Americans with Disabilities Act claims have been filed by:
A) job applicants denied employment.
B) pregnant women dismissed from work.
C) current employees injured on the job.
D) older workers nearing retirement.
A manager wants to combine selection tools to help him make a staffing decision. He
wants to make a preliminary selection after administering each instrument. He is most
likely using a ________ strategy.
A) clinical
B) statistical
C) centralized
D) multiple hurdle
In order to stimulate critical thinking, the strategic HR planning process should most
likely be:
A) focused on day-to-day management issues.
B) structured and specific.
C) linked to corporate social responsibility.
D) ongoing and flexible.
Which of the following actions would most likely foster an effective relationship
between managers and HR?
A) Focusing on the technical side of productivity and teaching it to HR
B) Hiring outside consultants to assist HR in implementing its programs
C) Requiring some management experience as part of HR professionals’ training
D) Mandating after-work socializing among HR professionals and line managers
Travis has been showing Shay the basics of C++ computer programming. Shay knows
very little about programming and does not understand most of what Travis says. Travis
uses terms and concepts that are unfamiliar to Shay. Shay’s difficulty in decoding the
message most likely comes from:
A) noise.
B) incorrect facts.
C) inadequate feedback.
D) poor employee relations.
Salaried employees are also known as ________ employees.
A) exempt
B) senior
C) staff
D) line
Florence plans to ask her employees their feeling about working overtime during the
next Christmas season. The best communication channel for this discussion would be:
A) teleconferencing.
B) face-to-face communication.
C) downward communication.
D) an official memo.
The major difference between downsizing and rightsizing is that:
A) rightsizing reduces the size and scope of a business, while downsizing reorganizes
the business.
B) more workers are likely to lose their jobs during rightsizing than during downsizing.
C) downsizing reduces the size and scope of a business, while rightsizing reorganizes
the business.
D) rightsizing attempts to improve financial performance, while downsizing attempts to
increase efficiency.
Additional Case 1.4
Crowe, Inc. has been a powerful steel producer for the last 15 years and predicts a
profitable future. Crowe has a very secure position within the steel industry and does
not plan to expand into different industries. Top managers exercise significant control
over the firm. Crowe strives to develop new products and technologies. The company
offers employees long-term career development and grooms employees for promotions
through a highly structured HR system. In the past, the company’s atmosphere has been
very congenial and cohesive at all levels of the organization.
Recently, there has been a noticeable shift in employee attitudes. Lower-level
employees have expressed discontent about schedules, compensation, and training
opportunities. Several employees have been fired, and many others have threatened to
quit.
Refer to Additional Case 1.4. The corporate strategy that Crowe would most likely
espouse is a(n):
A) evolutionary business strategy.
B) decentralizing strategy.
C) cost-cutting strategy.
D) steady state strategy.
To avoid cumulative trauma disorder, it is most important that workers:
A) bend their wrists almost continuously.
B) refrain from bending their elbows.
C) place tools within easy reach.
D) grasp objects continuously.
________ is the process of making a “hire” or “no-hire” decision regarding each
applicant for a job.
The ________ is an approach to managing international operations in which top
management and other key positions are filled by people from the home country.
________ is the degree to which the performance ratings given by various supervisors
in an organization are similar.
The termination of an employee’s membership in an organization is referred to as
________.
Your text refers to two major regulatory agencies that are responsible for the
enforcement of EEO law. Name them and discuss their individual responsibilities and
differences.
What are cumulative trauma disorders? Why is lowering the incidence of CTDs
beneficial to employers? How can employers minimize CTD problems?
Why do many international assignments fail? What problems do returning expatriates
frequently face?
What are the five dimensions of culture identified by Geert Hofstede? How can an
awareness of these dimensions benefit a firm in stage 5 of internationalization?