Groups engaged in moral exclusion divide the world into those who deserve sympathy
and those who don’t. This reflects which element of the exclusion process?
a. Group categorizations are salient
b. Conflicts of interest are salient
c. Moral justifications are prominent
d. Unjust procedures are described as expedient
Answer:
The importance of etiquette (policies, norms, procedures, rituals, etc.) is associated with
which ethical perspective?
a. Justice as Fairness Theory
b. Aristotelian ethics
c. Altruism
d. Confucianism
Answer:
Which is the foundational (first) level of business responsibilities according to the CSR
Pyramid?
a. Legal
b. Ethical
c. Philanthropic
d. Economic
Answer:
The ABC Corporation routinely releases information about its operations in all of its
host countries. The company is fulfilling which principle of the Global Business
Standards Codex?
a. Transparency principle
b. Reliability principle
c. Fairness principle
d. Responsiveness principle
Answer:
Which type of selfish leader loves being the center of attention?
a. Narcissistic
b. Impulsive
c. Machiavellian
d. Unrealistic
Answer:
Which decision-making format highlights the conflicts that can arise between positive
values?
a. Kidder’s Ethical Checkpoints
b. Five “I” Format
c. Moral Compass
d. None of the above
Answer:
When arguing for the importance of establishing Individual Retirement Accounts
(IRAs) for employees, Krystal cites a popular singer to support her argument. She has
violated which standard of strong evidence?
a. Reliability
b. Recentness
c. Consistency
d. High in expertise
Answer:
Extraversion is a moral virtue.
a. True
b. False
Answer:
This type of power is based on the characteristics of the individual.
a. Expert
b. Coercive
c. Reward
d. Legitimate
Answer:
When an organization likes to involve its key stakeholders in the decision-making
process, this is called.
a. Distributive justice
b. Procedural justice
c. Interactional justice
d. All of the above
Answer:
Which type of follower exerts the LEAST amount of influence over leaders?
a. Bystander
b. Participant
c. Ignorant
d. Isolate
Answer:
Marketers who put the interests of producers first take a _________________ approach
to ethics.
a. Buyer beware
b. Seller beware
c. Industry practice
d. Consumer sovereignty
Answer:
Disgust reflects which moral foundation?
a. Care/Concern
b. Purity/sanctity
c. Authority/respect
d. Fairness/justice
Answer:
_____________ outline an organization’s reason for being.
a. Core values
b. Mission statements
c. Codes of ethics
d. Corporate policies
Answer:
Which is a true statement about corporate sustainability efforts?
a. Preserve the natural environment
b. Demand constant improvement to achieve
c. Can boost profits
d. All of the above
Answer:
Which of the following is a true statement about codes of ethics?
a. Guarantee moral improvement
b. Have no relationship with an organization’s ethical performance
c. Should be part of every organization’s ethical culture
d. All of the above
Answer:
The UN Global Compact is:
a. An agency that measures the effects of global warming on the earth
b. A quarter of all UN delegates committed to more global ethical living
c. The largest voluntary corporate citizenship group in the world
d. All of the above
Answer:
What is the GREATEST benefit of following our purpose or vocation?
a. Personal satisfaction
b. More effective service to others
c. Higher productivity
d. Channels energies
Answer:
Which of the following is a primary stakeholder for a bank?
a. National banking association
b. Neighboring businesses
c. Local television station
d. Bank customers
Answer:
MaryJo tells Fredrico, “I didn’t mean to disrupt your meeting.” She is engaged in which
analytic conflict management tactic?
a. Disclosing statement
b. Descriptive statement
c. Qualifying statement
d. Solicitation of criticism
Answer:
Amy believes she can carry out the task assigned by her supervisor. This is which
element of psychological empowerment?
a. Impact
b. Meaning
c. Competence
d. Self-determination
Answer:
In this stage, the listener assigns meaning to the message:
a. Evaluating
b. Interpreting
c. Remembering
d. Responding
Answer:
Which is NOT a characteristic of an ethically transformed organization?
a. Reacts to destructive behavior
b. Exceeds legal requirements
c. Swiftly punishes misbehavior
d. Seeks to prevent destructive behaviors
Answer:
Kara believed she could finish her degree early even though her advisor told her she
wouldn’t succeed. This is an example of:
a. Galatea Effect
b. Pygmalion Effect
c. Golem Effect
d. Deception
Answer:
Which channel communicates self-fulfilling prophecies through giving high performers
more opportunity to speak, to offer their opinions and to disagree?
a. Output
b. Feedback
c. Input
d. Climate
Answer:
Your boss seemingly always has time to talk to you and, when she does, she makes eye
contact and smiles and nods. She excels at which channel of communicating
expectations?
a. Output
b. Climate
c. Input
d. Feedback
Answer:
Which ethical perspective emphasizes choices based on duty?
a. Kant’s Categorical Imperative
b. Confucianism
c. Justice as Fairness Theory
d. Utilitarianism
Answer:
Which conflict style reflects a low concern for self and a high concern for others?
a. Accommodating
b. Compromising
c. Competing
d. Collaboration
Answer:
All of the following are true statements about Confucianism EXCEPT:
a. Advocates for the Golden Rule
b. Promotes personal virtue or character
c. Emphasizes that people are social creatures
d. Forbids making a profit
Answer:
Volunteering for the dirtiest job at the plant is self-sacrifice in ____________
a. the division of labor
b .the distribution of rewards
c. the exercise of power
d. the use of discretionary time
Answer:
____________________ aggression involves destructive words and deeds.
Answer:
Reluctance to using ethical terminology in organizations is referred to as
________________________.
Answer:
Name and explain the two major tenets of Kant’s moral philosophy.
Answer:
Explain the negative impacts of anomie.
Answer:
Companies at the _________________ stage of organizational citizenship development
are only interested in complying with laws and industry standards.
Answer:
_______________________________ describes routine altruistic acts that increase
productivity and build trusting relationships in the workplace.
Answer:
How does stepping behind the veil of ignorance improve ethical decision-making?
Answer:
Why are empowered employees more likely to make ethical decisions?
Answer:
Identify the ethical dangers posed by the Pygmalion Effect.
Answer:
A(n) _______________ disconfirming response is overly intellectual.
Answer:
How do you know if a group is caught in the Abilene Paradox?
Answer:
In the fallacy of ___________, financial professionals mistakenly believe they are all
powerful and can do pretty much as they please.
Answer:
______________ group members achieve their objectives at the expense of others in
the group.
Answer:
____________ cultures blur the differences between sexes.
Answer:
In ______________ acting, emotional laborers embrace their roles.
Answer:
How do good habits build good character?
Answer: