Modest dress is emphasized in many Middle Eastern cultures. This reflects which
foundational moral value?
a. Harm/care
b. In group/loyalty
c. Purity/sanctity
d. Fairness/reciprocity
Answer:
All of the following are suggestions for preventing groupthink EXCEPT:
a. As a leader, indicate which solution you prefer
b. Use a decision-making format
c. Bring in outsiders
d. Keep in contact with other groups
Answer:
_________ refers to the fact that organizations are greater than the sum of their parts.
a. Hierarchy
b. Synergy
c. Socially constructed
d. None of the above
Answer:
Bob was struggling to make a decision. He had a ton of information that he had
compiled from the team and he was feeling bogged down in the details. Which category
of listener was he expressing?
a. People-oriented listener
b. Action-oriented listener
c. Content-oriented listener
d. Time-oriented listener
Answer:
Treating insiders better than outsiders is a characteristic of:
a. Groupthink
b. Mismanaged agreement
c. Excessive control
d. Moral exclusion
Answer:
Which professional accounting principle says that accountants should always strive for
excellence?
a. Principle of Objectivity and Independence
b. Principle of Due Care
c. Principle of Serving the Public Interest
d. Principle of Responsibilities
Answer:
Which is a true statement?
a. Conflict should be avoided at all costs
b. Conflict makes relationships worse
c. Conflict can promote personal and relational growth
d. Conflict always resolves itself
Answer:
We form impressions about possible careers during which stage of the socialization
process?
a. Encounter
b. Organizational anticipatory socialization
c. Vocational anticipatory socialization
d. Metamorphosis
Answer:
The ABCs of Marketing urge professionals to consider the environmental and social
impact of their choices. This is referred to as
a. Above the law
b. Aspirational
c. Beyond the bottom line
d. Breaking new ground
Answer:
What type of justice is MOST important in the hiring process?
a. Procedural
b. Distributive
c. Interactional
d. None of the above
Answer:
A boss bullying an employee is violating which ethical principle?
a. The Golden Mean
b. The Golden Rule
c. Treating humanity as an end
d. None of the above
Answer:
Alyssa strongly desires to become more ethical. She is demonstrating
________________.
a. Cognitive decision-making competence
b. Affective pre-behavioral disposition competence
c. Context management competence
d. None of the above
Answer:
Withholding additional funding is a good strategy for preventing
a. Groupthink
b. Escalation of commitment
c. Mismanaged agreement
d. Concertive control
Answer:
Being aware of the emotions of the other party is critical in which stage of the
Principled Negotiation Model?
a. Focus on interests, not positions
b. Invent options for mutual gain
c. Insist on objective criteria
d. Separate the people from the problem
Answer:
Confucianism emphasizes the importance of character to building healthy relationships.
a. True
b. False
Answer:
What does the “H” stand for in the HURIER model?
a. Helping
b. Hindering
c. Hearing
d. Hoping
Answer:
Objectivity and transparency are elements of which financial value?
a. Don’t be stupid
b. Tell the truth
c. Find fraud and expose liars
d. Temper optimism
Answer:
Interactional justice is particularly important when selecting employees.
a. True
b. False
Answer:
When it comes to ethics, what is a problem with many organizational reward systems?
a. They are too complicated
b. They reward the wrong (unethical behaviors)
c. They are too expensive
d. They focus too much on processes and not enough on results
Answer:
Which of the following is an example of right vs. right ethical choice?
a. Choosing between being compassionate or being just
b. Making a decision that will hurt one of two groups
c. Choosing between obeying or disobeying the law
d. None of the above
Answer:
Which is NOT a function of Human Resources?
a. Conducting job analyses
b. Providing benefits and compensation systems
c. Expecting extra hours of work without extra compensation
d. Providing adequate training and development
Answer:
All of the following are examples of organizational citizenship behavior EXCEPT:
a. Staying after hours to help a colleague
b. Teaching a newcomer about office procedures
c. Showing up on time for work everyday
d. Volunteering to clean up after the office party
Answer:
When it comes to helping to develop character, the best stories are both vivid and
vexing.
a. True
b. False
Answer:
Social loafing is:
a. The tendency of an individual to ease their efforts when the rest of the group is
working
b. A person’s work pace in the work environment
c. The concept of everyone holding his/her own “piece of the pie”
d. An individual’s high need to accomplish more than is realistically possible
Answer:
Unproductive conflicts are marked by escalation and avoidance.
a. True
b. False
Answer:
Structure influences moral behavior in all of the following ways EXCEPT:
a. Allocation of decision-making rights
b. Creation of oral histories
c. Authority relationships
d. Identifying who is accountable
Answer:
An ethical scandal leading to the loss of billions of dollars and the loss of thousands of
jobs attracts the attention of the public for what reason?
a. Temporal immediacy
b. Social consensus
c. Proximity
d. Magnitude of consequences
Answer:
A boss lying to a large group of employees about the true condition of the company is
an example of
a. Major/intentional trust betrayal
b. Major/unintentional trust betrayal
c. Minor/intentional trust betrayal
d. Minor/unintentional trust betrayal
Answer:
___________ involves repeated, unwanted behaviors designed to humiliate victims.
a. Incivility
b. Violence
c. Bullying
d. None of the above
Answer:
Carmelita noticed her supervisor was micromanaging the project, which felt very
controlling. In efforts to be a contributing team member, Carmelita might find it BEST
to choose to:
a. Meet with the supervisor one-on-one to ask questions about the supervisor’s
perspective on the project.
b. Meet with the whole team and talk about the supervisor’s micromanagement issues.
c. Make sarcastic remarks every time the supervisor is around hoping that he will get a
hint.
d. Quit the project and let the supervisor finish.
Answer:
Which is a personal cause of aggression?
a. Inflated self-esteem
b. Job stressors
c. Oppressive supervision
d. Use of alcohol
Answer:
Which theorist is associated with Transformational Leadership theory?
a. Robert Greenleaf
b. Robert Drath
c. James Rost
d. James McGregor Burns
Answer:
In “quid pro quo” sexual harassment, victims claim that they have to work in hostile
working conditions.
a. True
b. False
Answer:
Only those in high status occupations feel a sense of calling.
a. True
b. False
Answer:
Define organizational ethics.
Answer:
Contrast the doctrine of employment at will with the just cause doctrine.
Answer:
Outline the guidelines for discourse ethics.
Answer:
How would you describe someone with strong moral identity?
Answer:
In the ______________________ myth, organizational members mistakenly believe
that improving ethical performance is easy.
Answer:
How can you fight ethnocentrism?
Answer:
Organizations should focus on issues with high __________ and _______________.
Answer:
A(n) ________________ confirming response accepts the feelings of the other party as
legitimate.
Answer:
________________ is defined as accepting a higher level of risk.
Answer:
According to ___________ theory, the manager’s primary ethical obligation is to
stockholders in the company.
Answer:
When it comes to emotional labor, why is surface acting more harmful than deep
acting?
Answer:
Continuing in a failed course of action is called ________________.
Answer:
_____________ refers to an individual’s willingness to talk about problems while
________ describes the desire to help others succeed.
Answer:
In ____________________ cultures, individuals are encouraged to be tough,
confrontational and competitive.
Answer:
Why do groups often exert more over their members than do managers?
Answer:
Setting a good example is the _______________ dimension of ethical leadership.
Answer:
_______________ leaders have frequent contact with members of more than one team.
Answer: