The economic responsibilities of a firm involve its primary function of producing goods
and services that consumers need and want, while making an acceptable profit.
Answer:
The best way to ensure that you are not going to be asked to compromise your values is
to clearly communicate what people can expect from you.
Answer:
Even if socially responsible business practices are costly, firms must perform them
anyway.
Answer:
According to the authors, most people are guided by a strict internal moral compass and
will not be swayed by organization factors.
Answer:
Your friend, Jamira, has been selected to create a new ethics training program at work.
What advice should you give Jamira?
a) Ensure that all employees receive the same training content.
b) Focus on new employees only; the other employees already know this stuff.
c) Provide separate training depending on the needs of different groups of employees.
d) Bring in outside consultants to conduct the training.
Answer:
Those with higher __________ are more likely to avoid pressure to violate social norms
because _____________.
a) internal locus of control; they typically act at the postconventional level of moral
reasoning.
b) external locus of control; they believe in luck.
c) internal locus of control; they believe they are in charge of their own fate.
d) external locus of control; they typically act at the postconventionl level of moral
reasoning.
Answer:
According to the 2012 Edelman Trust Barometer, only _____ percent of Americans
surveyed trust banks to be ethicala _____-point drop since 2008
a) 60; 20
b) 20; 40
c) 35; 34
d) 15; 28
Answer:
Which of the following is true?
a) Fines applied by the US Sentencing Commission have decreased on average since
1990.
b) Only the presence of a code of ethics in the organization is necessary to meet the US
Sentencing Commission’s idea of an effective compliance program.
c) The US Sentencing Commission allows prosecutors to assess the quality of an
organization’s compliance program in order to determine appropriate penalties.
d) The 1987 sentencing guidelines mandated incarceration for only the worst felony
offenders.
Answer:
According to the authors, all of these are factors that laid the groundwork for the
disaster in the United States in 2008 EXCEPT:
a) borrowing was expensive
b) real estate became the investment of choice
c) mortgage originators peddled “Liar Loans”
d) banks securitized the poison and spread it around
Answer:
Roger believes that his success at work is primarily the result of his own efforts and
hard work. Roger can be characterized by:
a) high internal locus of control
b) high external locus of control
c) Stage 2 moral reasoning
d) Stage 4 moral reasoning
Answer:
___________ may have good ethical compasses, but they don’t know their corporation’s
policies. Without guidance, ethics may not even be a consideration.
a) Loose ammo
b) Loose cannons
c) Misguided cannons
d) Grenades
Answer:
Reference: Types of Employee Engagement
a) Actively engaged
b) Not engaged
c) Actively disengaged
Lucy is passionate and enthusiastic about her work. She is eager to go the extra mile.
Answer:
_____ tell people symbolically what the organization wants them to do and how it
expects them to do it.
a) Heroes
b) Myths
c) Norms
d) Rituals
Answer:
A person’s emphasis on ethical principles being dependent on the situation rather than
being applicable to all situations refers to which of these?
a) Relativism
b) Idealism
c) Locus of control
d) Machiavellianism
Answer:
Reference: Matching Key Stakeholders and Regulatory Agencies
a) Guard rights of shareholders
b) Guard rights of consumers
c) Guard rights of employees
d) Guard rights of the community
The Federal Trade Commission
Answer:
______ are symbolic figures who set standards of performance by modeling certain
behaviors, and they can be the organization’s formal leaders.
a) Heroes
b) First-line managers
c) Large investors in an organization
d) Hypocritical leader
Answer:
Social Accountability International developed a standard called Social Accountability
8000 (SA 8000) to help organizations in workplace conditions including but not limited
to
a. Child labor
b. Forced labor
c. Health and safety
d. Discrimination
e. All of the above
Answer:
Which of these is the final step in the sound ethical decision making in business?
a) Define the ethical issues
b) Gather the facts
c) Identify the affected parties
d) Check your gut
Answer:
Reference: Types of Employee Engagement
a) Actively engaged
b) Not engaged
c) Actively disengaged
Don is sometime willing to go the “extra mile,” but generally comes to work to do what
needs to be done and to go home.
Answer:
According to the authors, ethical behavior is defined as:
a) a set of moral principles or values that guide an individual
b) rules of behavior set by the Federal government
c) principles, norms, and standards agreed upon by society
d) none of the above
Answer:
____________ reflects acceptance of inequality and respect for social status or class
boundaries.
a) Individualism
b) Collectivism
c) High power distance
d) Low power distance
Answer:
Reference: Matching Key Terms and Descriptions (each can be used more than once)
a) Deontological approach
b) Teleological (or Consequential) approach
c) Virtue ethics approach
The______________ approach best known as consequentialist theory is Utilitarianism.
Answer:
Of the following statements about the Organization for Economic Cooperation and
Development (OECD) Anti-Bribery Convention (the “Convention”) which are untrue.
a. Participating countries include countries in Western Europe and North America
b. The Convention requires signatories to make it a crime to bribe foreign public
officials
c. The Convention includes the application of criminal penalties
d. The Convention bans gifts to political parties
e. The Convention outlaws tax deductibility for bribes
f. All are statements are true
g. Statements d and e are untrue
Answer:
Reference: Matching Key Terms and Descriptions (each can be used more than once)
a) Deontological approach
b) Teleological (or Consequential) approach
c) Virtue ethics approach
A philosophical tradition that began with Aristotle and primarily considers the actor’s
character, motivations, and intentions.
Answer:
A major challenge of _____ approaches is deciding which duty, obligation, right, or
principle takes precedence because, as we said earlier, ethical dilemmas often pit these
against each other.
a) utilitarian
b) deontological
c) teleological
d) consequentialist
Answer:
Which of the following is true?
a) People’s locus of control is relatively stable, but can change over time.
b) People are born with a particular locus of control.
c) People are either internal or external. Locus of control is not a continuum.
d) People with high external locus of control believe their life is a product of their own
efforts.
Answer:
All of the following about Ethics Officer is true EXCEPT:
a) The ethics officer is typically a first-line to middle-level manager.
b) The ethics officer typically reports directly to the CEO.
c) The ethics officer can be hired from inside or outside of the firm.
d) The ethics officer can also be called the “director of ethics” or “director of internal
audit.”
Answer:
Employee with an attitude of “it’s not my job” fits into which of these groups?
a) Actively engaged employees
b) Actively disengaged employees
c) Not engaged employees
d) Partially engaged employees
Answer:
Reference: Matching Ethical Type to Example
a) People issue
b) Conflict of interest
c) Customer confidence issue
d) Use of corporate resources
“How people get along.”
Answer:
Reference: Matching Key Terms and Definitions
a) Strong organizational culture
b) Weak organizational culture
c) Socialization (or enculturation)
Standards and guidelines that are known and widely shared by all.
Answer:
Which of the following is false?
a) An effective approach to managing ethics has a compliance-only focus.
b) Abstract value statements can appear hypocritical to employees.
c) Strictly compliance-oriented programs are often viewed by employees with cynicism.
d) With a compliance-only focus, employees believe anything goes as long as there isn’t
a rule against it.
Answer:
Reference: Matching Key Terms and Definitions
a) Integrity
b) Reinforcement theory
c) Social learning theory
d) Pygmalion effect
People are likely to behave in ways that are rewarded.
Answer:
Which of these is Adam Smith’s first book?
a) Wealth of Nations
b) The Theory of Moral Sentiments
c) The Corporation
d) The Moral Dimension
Answer:
According to a national opinion survey, identify the goal that employees did not rank in
the top five?
a) Honest company communications
b) Good pay
c) Respectful treatment
d) Ethical corporate behavior
Answer: