There are major differences in levels of moral reasoning between men and women.
Answer:
Zachary works for Step-Up Printing Services during the day and a local diner at night.
This is a conflict of interest.
Answer:
In organizations, individuals high on Machiavellianism are significantly more likely to
have unethical intentions and to engage in unethical behavior including accepting
kickbacks.
Answer:
Interestingly, ethical issues are universal and do not vary from culture to culture.
Answer:
In its Bribe Payers Index (BPI) of 2008, Transparency International (TI) cited Russia,
China, Mexico, and India for having particularly high levels of perceived bribery.
Answer:
Unethical leaders can just as negatively affect the culture of a company as ethical
leaders can affect the ethical culture.
Answer:
Given the larger distance, workers in a culture of high power distance are more willing
to question the boss’s authority or even blow the whistle on an unethical manager.
Answer:
According to ethics and compliance officers, a respected and trusted insider who knows
the company’s culture and people is a preferable choice for a firm’s ethics or compliance
officer.
Answer:
For individuals, values can be defined as “one’s core beliefs about what is important,
what is valued, and how one should behave across a wide variety of situations.”.
Answer:
Research has found that employees working in organizations with an enforced code of
ethics report that they engage in less unethical behavior.
Answer:
Fortunately, those who survive company layoffs rarely exhibit negative behaviors (such
as decreased productivity or low morale).
Answer:
An organization can be convicted of a crime even if only one employee breaks the law.
Answer:
A country’s sociopolitical environment increases the number of ethical questions with a
company must deal.
Answer:
Research has found that executive ethical leadership is critical to investors but not the
employees.
Answer:
Facebook, LinkedIn and other social networking sites are immune from ethical
challenges as that which you post on these sites is personal and may not be examined
by your firm.
Answer:
Employees who perceive that they have been unfairly treated are less satisfied, less
likely to go the extra mile, and more likely to steal from the organization.
Answer:
You should guard your reputation as it is built slowly with countless actions but it can
be destroyed in an instant by one foolish mistake.
Answer:
When describing a situation, the type of language used does not affect moral awareness.
Answer:
Workers expect to be rewarded for behaviors that are expected of everyonethat is, for
doing the “right thing.”
Answer:
At the turn of the last century, consumers didn’t even have the right to sue a
manufacturer for a defective product.
Answer:
Only since Enron’s collapse have ethicists and business professionals really been
concerned about the increasing focus on ‘short-term” earnings.
Answer:
Command-and-control is a term frequently used to describe ethics initiatives that begin
at the top of the organization and work their way down, level by level.
Answer:
By ignoring the topic of ethical behavior, an organization may actually be encouraging
unethical behavior through benign neglect.
Answer:
Discipline is important to ensure worker productivity, set standards of acceptable
behaviors, and meet the requirements of the U. S. Sentencing Guidelines.
Answer:
Turkey farming is the fine art of placing poor performers alongside strong performers
so that the organization benefits.
Answer:
If an individual does not recognize that he or she is facing an ethical dilemma, then
ethical judgment is likely not to occur.
Answer:
One of the most common faults in ethical decision making is to ignore the long-term
consequences of a decision.
Answer:
Although bribes are an accepted part of commercial transactions in many Asian,
African, Latin American, and Middle Eastern countries, it is usually against the law in
these very same countries.
Answer:
Creativity and thinking out of the box are just a scoundrel’s way of saying that coming
up with alternatives in solving how you handle ethical issues are valuable skills to keep
you from getting caught.
Answer:
The additional cost of corruption to international projects is less than 5% on average
making it practical to include corruption as a cost of doing business.
Answer:
Business managers generally rely on the consequentialist approach.
Answer:
Given that performance evaluations have little effect on employee performance,
evaluating employee performance once every 18 months is sufficient.
Answer:
Research suggests that if we understand how people think and behave in their native
environment, we will understand how a particular group will behave in relation to
cultural outsiders.
Answer:
The Golden Rule (“do unto others as you would have them do unto you”) appears in the
teachings of every major world religion.
Answer:
Common conflicts of interest include overt or covert bribes and the trading of influence
or privileged information.
Answer:
The job of ethics officer has been called “the newest profession in American business.”
Answer:
An increase in the number of calls on the “ethics action line” is a sign that there are
more reportable problems in the company now.
Answer:
Given the less hierarchical organizational structures that are more common place today,
it is less important for to have strongly aligned ethical culture to guide employees in
their independent decision-making.
Answer:
Workers expect to be rewarded for behaviors that are expected of everyonethat is, for
doing the “right thing.”
Answer:
For the public, the top three factors in corporate reputation are :
a. transparent and honest practices, trustworthiness, and high-quality products and
services
b. transparent and honest practices, community philanthropy, and high quality products
and services
c. trustworthiness, high-quality products, and a no-layoff policy
d. trustworthiness, high-quality products, and a 90-day customer return policy
Answer:
Reference: Matching Key Terms and Descriptions (each can be used more than once)
a) Deontological approach
b) Teleological (or Consequential) approach
c) Virtue ethics approach
Focuses on the results or consequences of the decision or action.
Answer:
Interface Carpets, a stellar example of sustainability in action, lists seven fronts of
Mount Sustainability. Which is NOT one of the firm’s goals to meet its total
sustainability status?
a. Redesigning commerce
b. Sensitizing stakeholders
c. Using renewable energy
d. Ensuring benign emissions
e. Eliminating waste
f. Competing through cost
Answer:
According to the 2012 Corruption Perception Index (CPI), which country would be the
least corrupt?
a) United States
b) Haiti
c) Bangladesh
d) New Zealand
Answer:
Reference: Matching Ethical Type to Example
a) People issue
b) Conflict of interest
c) Customer confidence issue
d) Use of corporate resources
Discriminating against an employee.
Answer:
Reference: Matching Approach and Weakness (each can be used more than once)
a) Deontological approach
b) Teleological approach
c) Virtue ethics approach
A major challenge is deciding which duty, obligation, right, or principle takes
precedence.
Answer:
Reference: Matching Key Terms and Definitions
a) confirmation bias
b) illusion of optimism
c) illusion of control
d) illusion of superiority
Tendency to attend to the information that endorses the decision we prefer.
Answer:
According to the Executive Ethical Leadership Reputation Matrix, ___________ is an
executive characterized as a strong “moral person” and a strong “moral manager.”
a) Unethical leader
b) Ethical leader
c) Ethically neutral leader
d) Hypocritical leader
Answer:
Reference: Matching Key Terms and Definitions
a) Heroes
b) Norms
c) Rituals
d) Myths
Symbolically tells employees what the organization wants them to do and how it
expects them to do it.
Answer:
Which of the following is true?
a) Cognitive biases are the result of trying to reduce uncertainty and simplify the world.
b) Cognitive biases are an individual difference and do not affect all human beings in
the same way.
c) Business executives and students are generally reserved about their knowledge of the
facts.
d) People are generally good at thinking of the consequences of their decisions outside
of their immediate family and friends.
Answer:
The ______ reason, why corporations should care about social responsibility, is based
upon the recognition that business must use its power responsibly in society or risk
losing it. Corporations exist as legal entities with certain advantages (such as limited
liability) because society allows them to do so, and these corporate rights and
advantages can be removed from firms that are perceived to be irresponsible.
a) pragmatic
b) economic
c) ethical
d) strategic
Answer:
According to James Shaffer, an expert in communication and employee engagement, all
of these are drivers of engagement EXCEPT:
a) mission statement.
b) involvement.
c) information sharing.
d) rewards and recognition.
Answer:
Reference: Matching Key Terms and Definitions
a) Strong organizational culture
b) Weak organizational culture
c) Socialization (or enculturation)
Process promoted through formal and informal transmission of norms.
Answer:
Reference: Matching Ethical Type to Example
a) People issue
b) Conflict of interest
c) Customer confidence issue
d) Use of corporate resources
Providing a personal reference on corporate letterhead.
Answer:
Reference: Matching Kohlberg’s Levels of Moral Reasoning
a) Stage 1
b) Stage 2
c) Stage 3
d) Stage 4
e) Stage 5
f) Stage 6
Focused on following the rules or laws that are designed to promote the common good.
Answer:
Which of the following is false?
a) Lawrence Kohlberg developed the cognitive moral development theory by studying
male adult behavior.
b) The cognitive moral development theory focuses primarily on how people decide
what course of action is morally right.
c) Cognitive moral development is an individual difference that impacts the way people
think about an ethical dilemma.
d) Individuals can comprehend and use all stages of reasoning below their own.
Answer:
Which of these is not a secondary stakeholder?
a) Opinion formers
b) Community
c) Authorities
d) Employees
Answer:
Which of the following is most likely an appropriate “gift” to accept from a vendor?
a) A discount on personal items purchased from the vendor
b) Dinner for you and your wife at Applebee’s
c) Four tickets to the Super Bowl
d) A cash gift of $1,400
Answer:
Reference: Matching Ethical Type to Example
a) People issue
b) Conflict of interest
c) Customer confidence issue
d) Use of corporate resources
Keeping a customer’s information private.
Answer:
In a classic example of failing to protect its employees, ___________ knew asbestos
caused cancer as early as 1930. However, the company lied to its employees and used
several tactics to cover-up the product’s effects.
a) Johnson & Johnson
b) A.H. Robbins
c) Manville Corporation
d) McWane, Inc.
Answer:
Reference: Matching Key Terms and Descriptions (each can be used more than once)
a) Deontological approach
b) Teleological (or Consequential) approach
c) Virtue ethics approach
Focuses on the integrity of the moral actor.
Answer:
A ________ focuses on doing what is “right” (based on moral principles or values such
as honesty), whereas a _________ focuses on doing what will maximize societal
welfare.
a) utilitarian; virtue follower
b) deontologist; consequentialist
c) virtue follower; utilitarian
d) consequentialist; deontologist
Answer:
Which of the following is true?
a) If you find out that your manager is behaving unethically, you should go directly to
the CEO of the company before talking with anyone else.
b) Issues that involve employee or customer rights are not serious enough to consider
“blowing the whistle.”
c) Under the False Claims Act, you can receive 15 to 30 percent of whatever damages
the federal government recovers if you blow the whistle on government fraud.
d) Most whistle-blowing cases are not resolved until they are reported outside of the
company.
Answer:
Reference: Matching Key Terms and Definitions
a) Integrity
b) Reinforcement theory
c) Social learning theory
d) Pygmalion effect
People learn from observing the rewards and punishments of others.
Answer:
The US Sentencing Guidelines use a “carrot and stick” approach to managing corporate
crime. What is meant by the use of “carrot” and ‘stick”?
a) The carrot dangles at the end of the stick as an incentive for organizations to continue
to behave ethically.
b) The carrot refers to the guidelines as “food for thought” and the stick refers to the
punishment if the guidelines are not followed.
c) The carrot refers to incentives in the guidelines to behave ethically and the stick
refers to the punishment if the guidelines are not followed.
d) None of the above.
Answer:
Reference: Matching Key Stakeholders and Regulatory Agencies
a) Guard rights of shareholders
b) Guard rights of consumers
c) Guard rights of employees
d) Guard rights of the community
Occupational Safety and Health Administration (OSHA)
Answer:
Reference: Matching Ethical Type to Example
a) People issue
b) Conflict of interest
c) Customer confidence issue
d) Use of corporate resources
A product is unsafe for human consumption.
Answer:
Matching Key Terms and Descriptions (each can be used more than once)
a) Deontological approach
b) Teleological (or Consequential) approach
c) Virtue ethics approach
Focuses on doing what is “right” based on broad, absolute and universal moral
principles or values
Answer:
Ethical behavior can be influenced by:
a) an individual’s religion
b) an organization’s culture
c) ethical training
d) an individual’s personality
e) all of the above
Answer:
When a statement is “off the record,” this means:
a) Anything you told the reporter before you said “off the record” cannot be used in the
reporter’s story.
b) Your identity is completely protected; no one will be able to figure out the
information came from you.
c) A reporter cannot put any of the information you provided in his or her story.
d) A reporter can use the information you provided in a story as long as the remarks are
not attributed directly to you.
Answer:
According to the Corporate Social Responsibilities (CSR) pyramid, the __________
responsibility is a societal expectation that is not necessarily codified into law.
a) economic
b) ethical
c) legal
d) philanthropic
Answer:
Reference: Matching Key Terms and Definitions
a) Heroes
b) Norms
c) Rituals
d) Myths
Symbolic figures who set standards of performance by modeling certain behaviors.
Answer:
“When in Rome, do as Romans do” is an example of:
a) Ethical imperialism
b) Ethical relativism
c) Cultural imperialism
d) Corporate relativism
Answer: