Research data suggest that foreigners outsource far more services to the U.S. than
American companies send abroad.
Supply-chain decisions are not generally strategic in nature, because purchasing is an
ordinary expense to most firms.
To handle degeneracy, a very small quantity is placed in one of the unused squares.
Outsouring is the practice of procuring from external sources services or products that
are normally part of an organization.
TPS stands for Total Production Streamlining.
Utilization of the total “cube” is the dominant consideration in office layout.
Mutual trust means that both management and employee strive to meet common
objectives.
The three major subdivisions of the product decision are
A) selection, definition, and design
B) goods, services, and hybrids
C) strategy, tactics, and operations
D) cost, differentiation, and speed of response
E) legislative, judicial, and executive
Which of the following is not a use of labor standards?
A) labor content of items produced
B) cost and time estimates prior to production
C) crew size and work balance
D) basis of wage-incentive plans
E) All of the above are uses of labor standards.
An assembly line is assigned as follows. Station A- task A, B, and C. Station B- task D.
Station C- task E and F. The task times are 7, 3, 2, 9, 4, and 5 minutes respective to A,
B, C, D, E, and F. (Assume that there is no precedence relationships between the tasks,
ie they can be accomplished in any order)
A. Calculate the efficiency.
B. What would the assignment of tasks to stations be using shortest processing time
(assuming the current maximum station time remains the cycle time)?
Methods analysis employs which of the following charts in its analysis of the
movement of workers and materials?
A) micro-motion chart
B) flow diagram
C) activity chart
D) man-machine chart
E) movement chart
A clothing chain is considering two different locations for a new retail outlet. They have
identified the four factors listed in the following table as the basis for evaluation, and
have assigned weights as shown on the left. The manager has rated each location on
each factor, on a 100-point basis, as shown on the right.
What is the score for Chester?
A) 10.00
B) 24.50
C) 25.75
D) 27.00
E) 100.00
__________ expresses the error as a percent of the actual values, undistorted by a single
large value.
A) MAD
B) MSE
C) MAPE
D) FIT
E) The smoothing constant
A recent advance in short-term scheduling that makes use of expert systems and
simulation in solving dynamic scheduling problems is
A) forward scheduling
B) backward scheduling
C) infinite scheduling
D) finite capacity scheduling
E) progressive scheduling
An oil change is to ____________ maintenance as repair of a broken alternator is to
____________ maintenance.
A) preventive, breakdown
B) breakdown, preventive
C) preventive, preventive
D) breakdown, breakdown
E) none of the above
Which of the following would most likely fall under the scope of only an operations
manager?
A) research and development
B) new product plans
C) capital investments
D) facility location and expansion
E) setting inventory levels
Organizations use which three major types of forecasts, including two that may fall
outside the role of the operations manager?
A) strategic, tactical, and operational
B) economic, technological, and demand
C) exponential smoothing, Delphi, and regression
D) causal, time-series, and seasonal
E) departmental, organizational, and territorial
Identify the four requirements for cellular production.
Demand forecasts, also called __________ forecasts, are projections of demand for a
company’s products or services.
What does Johnson’s rule do?
A product has four components A, B, C, and D. The finished product must have a
reliability of .95. The first three components come from a supplier, and have reliabilities
of .99, .98, and .995. The fourth component is being designed now. What must the
reliability of component D be in order to meet the product reliability condition?
__________ means frequent, high-quality, small lot sizes that contribute to just-in-time
production.
Describe the benefits associated with value engineering.
Identify the four methods of service design that can reduce costs and enhance the
product.