Removing safety time from the individual activities and putting the total safety time at
the end of the critical path creates a(n) ___________________.
a) project safety net
b) project buffer
c) overconfident project manager
d) activity shortage
e) larger number of activities
For each work element in the time study, multiplying the mean observed time by the
performance rating factor by the frequency of occurrence results in what?
a) the normal time for the element
b) the average observed time for the element
c) the standard time for the element
d) the average delay for the element
e) the standard time for the job
The ____________ details the company’s planned products, quantity, and the schedule
used by marketing when promising deliveries.
a) master production schedule
b) bill of material
c) inventory records
d) material product sales
e) promised deliveries
When using SPC if you plot the variable of interest against a timeline you are using
a) scatter diagrams
b) control charts
c) fishbone diagrams
d) pareto charts
e) flow charts
A progress chart shows the relationship between:
a) a Gantt chart and PERT chart
b) vacation schedule and work schedule
c) forecast and historical performance
d) planned and actual performance
e) planned and actual efficiency
In Linear Programming models, over what quantities do you have control?
a) decision variables
b) parameters
c) constraints
d) objective variables
e) coefficients
What is it called when a publishing company has decided to send the technical
information development elsewhere and have no in-house capability?
a) outsourcing
b) subcontracting
c) subsidiary
d) affiliate
e) partner
The Malcolm Baldrige Award criteria category that includes continuous improvement
programs, employee training, and functioning of teams is
a) Leadership
b) Strategic planning
c) Information and analysis
d) Human resource development and management
e) Business results
Consider a periodic review system with a lead time of two weeks and a review period
of seven weeks. If the average demand per week is 1000 units and 300 units of safety
stock are held, what should the target inventory level be?
a) 7300
b) 1300
c) 9000
d) 9300
e) 3300
The ____________ file lists the materials needed to build a product.
a) master production schedule
b) bill of material
c) inventory records
d) material needs
e) build structure
If inputs increase by 30% and outputs increase by 15%, what is the percentage change
in productivity?
a) 50.00% decrease
b) 88.46% increase
c) 88.46% decrease
d) 11.54% increase
e) 11.54% decrease
If inputs increase by 30% and outputs decrease by 15%, what is the percentage change
in productivity?
a) 100% decrease
b) 11.54% increase
c) 34.62% decrease
d) 15% increase
e) 15% decrease
At SAS, employees are not allowed to work later than ____________________.
a) 5:00 p.m.
b) 6:00 pm.
c) 7:00 p.m.
d) 9:00 p.m.
e) midnight
The ratio of actual output rate to capacity is ____________________________.
a) effectiveness
b) cycle time
c) throughput
d) utilization
e) productivity
Which of the following is not a characteristic of bottom-round management?
a) Consensus management by committees or teams
b) Participation in quality circles
c) Decision making starts with discussion at the bottom level
d) Lack of consensus
e) Employees volunteering to help solve quality problems
Which of the following is not associated with descriptive statistics?
a) mean
b) standard deviation
c) range
d) proportion
e) measure of the distribution of data
Will’s omelet factory produces 2,500 omelets a day. They’ve determined that their daily
fixed costs are $4,000 with a variable cost of fifteen cents per omelet. (a) What is the
total cost to make a day’s omelets, and (b) what should Will charge for each omelet to
make a 10% profit, rounded to the next whole dollar?
Checklists can also be used to focus on?
a) replacement costs
b) design documentation
c) time dimension
d) upper control limits
e) histogram
Define periodic review system.
Consider the following layout of departments.
Compute the ld score given the following from-to matrix.
When developing the linear trend line you must calculate _________ before
__________.
Ans. coefficient b; coefficient a
What are the four types of quality costs?
Annual fixed costs are $900,000 and $800,000 for outsourcing and insourcing,
respectively, and variable costs are $28 and $32 for outsourcing and insourcing,
respectively. If current annual demand is 22,000 units, by how much must demand
increase in order for outsourcing to become cheaper?