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In a single-period inventory situation, the only inventory decision is when to trigger an
order.
Answer:
FedEx is an example of a customer-to-customer value chain.
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The term 'six sigma" is based on a statistical measure that equates to at most 3.4 errors
or defects per million opportunities.
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Offshoring is a phenomenon by which the same or an increased quality and quantity of
goods and/or services are created using fewer natural resources.
Answer:
Explain service-encounter design. List the principal issues of service-encounter design.
Answer:
With a fixed-time-increment simulation model, detailed information is lost.
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A manufacturer's average work-in-process inventory for Part 1234 is 1,250 parts. The
workstation produces parts at the rate of 150 parts per day. What is the average amount
of time a part spends at the workstation?
a. More than 4 but less than or equal to 6 days
b. More than 6 but less than or equal to 8 days
c. More than 8 but less than or equal to 10 days
d. More than 10 days
Answer:
Information technology has been equally important to business to business, business to
customer, and customer to customer interactions.
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Product layouts are less flexible than process layouts.
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Customer relationship management (CRM) systems aids in tracking sales trends and
advertising effectiveness by customer and market segment.
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Differentiate a supply chain from a value chain.
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An automobile emissions testing center has six (6) inspectors and tests 40 vehicles per
hour. Each inspector can inspect ten (10) vehicles per hour. If the center wants a
utilization of 95%, how many inspectors are required?
Answer:
The Espresso Cart had the following pattern of espresso sales over the last two weeks:
What is the forecast for Friday's sales using a three-day moving average?
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The lower the skill requirements of the workforce, the more feasible it is to change
workforce levels as an aggregate planning option.
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Service facilities must always be physically located close to the customer.
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