Like the shortest processing time (SPT) rule, the earliest due date (EDD) rule
minimizes the average flow time.
Answer:
Explain the four components of the cost of quality.
Answer:
An example of aggregation would be an ice cream manufacturer developing targets to
produce a number of gallons of each flavor along with the purchasing requirements for
specific ingredients for a one-week period.
Answer:
A pharmacy lab is used for only two high volume prescriptions, A and B. The time per
setup (in minutes), processing time (in seconds), and order size (in units) is given
below. Using the information, determine the total capacity required for this lab in
minutes.
Answer:
A measure of capacity is the number of seats in an airplane per flight.
Answer:
W. Edward Deming believed that productivity would improve by setting numerical
quotas.
Answer:
A guest at Raphael’s Italian Restaurant generally spends $250 on a meal. Most of
Raphael’s customers are locals and eat at the restaurant twice a month. If the restaurant’s
margin is 50 percent, and a loyal customer is estimated to be worth $4000, determine
the average defection rate.
Answer:
A toothbrush is an example of a nondurable good.
Answer:
A car rental company at a major airport has an average inventory of 48 cars rented. Cars
are rented for an average of 3 days. How many rentals are processed each day on
average?
a. Less than or equal to 10
b. More than 10 but less than or equal to 20
c. More than 20 but less than or equal to 30
d. More than 30 but less than or equal to 40
Answer:
A company is considering two alternative technologies for manufacturing a product.
The cost data are shown below.
What is the breakeven volume, and under what circumstances should A be chosen?
Answer:
Many business-to-business manufacturers think of the physical good they produce as
peripheral and their core offering as service.
Answer:
Quality control of front-office operations in services uses the same techniques that are
applied in manufacturing.
Answer:
A supply chain is more inclusive than a value chain.
Answer:
A women’s beauty salon specializing in hair coloring is best described as a:
a. project.
b. job shop.
c. flow shop.
d. continuous flow.
Answer:
Inventory position refers to the physical quantity of items on hand in an inventory
system.
Answer:
The time to check out guests at a hotel was measured over the course of several weeks.
Management believes that the target time for checking out guests should be between 2
and 4 minutes with a target of 3 minutes. The data gathered had a mean time of 2.75
minutes with a standard deviation of 0.4 minutes. Find and interpret Cp, Cpl, Cpu, and
Cpk in the context of this situation.
Answer:
Explain why any sequence chosen in the single-machine scheduling problem will not
change makespan time.
Answer: