A manufacturing execution system is software that uses intelligent analytical tools and
techniques to develop realistic schedules.
Simulation is often viewed as the technique of last resort because it can be applied to
situations when there is no applicable quantitative model.
The majority of service facilities utilize process layouts.
With the economic order quantity (EOQ) model, the number of orders increases as the
order size decreases.
Indirect costs always increase as a project’s duration increases.
Modular bills of material are used to group small, lose parts together into a kit.
Landed cost includes the cost of storing and transporting a product, but not the cost of
producing it.
An ongoing risk management process builds resiliency into the supply chain.
Variable control charts are used for quantitative measures such as weight or time.
Procurement involves the selection of a supplier.
The dimension of quality related to the lifespan of a product before replacement is
known as durability.
One advantage of using a pattern test is that special cause variations may be identified
before any points are plotted outside the control limits.
Most members of a supply chain understand the importance of high quality because
they are both customers and suppliers.
The overall reliability of the following system is
a. 0.787.
b. 0.85.
c. 0.89.
d. 0.919.
What is the discount order quantity using a purchase price of $130?
a. 100
b. 115.47
c. 200
d. 500
The system availability for a system with a mean time between failures (MTBF) of
1000 hours and a mean time to repair (MTTR) of 50 hours would be
a. 100.00%
b. 97.50%
c. 95.24%
d. 4.76%
A small diner has one employee and a counter with seating for 8 customers. The diner
does not package food for take out. Customers arrive at the diner at the rate of 20 per
hour (Poisson distributed). Service times are exponentially distributed and average 24
per hour. Customers that arrive when all seats are taken do not enter the diner. What is
the probability that the diner is full and an arriving customer does not enter?
a. 0.8333
b. 0.1667
c. 0.2067
d. 0.0481
If the following jobs are sequenced according to the FCFS rule then the maximum job
tardiness (in days) is (assume zero for today’s date)
a. 0 days.
b. 8 days.
c. 20 days.
d. 25 days.
_______________________ software plans and executes business processes involving
customer interaction.
a. Product lifecycle management
b. Customer relationship management
c. Supply chain management
d. ERP
All of the following are characteristics of an effective design process except
a. increasing the design time for new products and services.
b. meeting customer requirements in the least costly manner.
c. matching product or service characteristics with customer requirements.
d. minimizing the number of revisions needed to make the design workable.
____________________ is a software system that stores, retrieves and updates design
data through the lifecycle of a product.
a. Computer aided design
b. Collaborative product design
c. Computer aided engineering
d. None of these answer choices is correct.
If the following jobs are sequenced according to the LPT rule then the maximum job
tardiness (in days) is (assume zero for today’s date)
a. 7 days.
b. 10 days.
c. 20 days.
d. 25 days.
The _________________ is the probability of accepting a lot that has a higher
percentage of defective items than the lot tolerance percent defective.
a. producer’s risk
b. sampling plan
c. consumer’s risk
d. average outgoing quality
Company resource plan (CRP) is a software that integrates the components of a
company by sharing and organizing information and data.
For the process to be capable of meeting design specification the process capability
index must be
a. less than one (1.0)
b. equal to or greater than one (1.0)
c. less than zero (0.0)
d. equal to or greater than zero (0.0)
A service counter employs two servers. On average, a server requires 8 minutes to
process a customer and service times follow an exponential distribution. Customers
arrive at the counter at the rate of 12 per hour according to a Poisson distribution. The
probability that an arriving customer must wait for service is
a. 0.7111
b. 0.8000
c. 0.8576
d. 0.9327
A technique based on transport weight and distance used for locating a facility at the
center of movement in a geographic area is known as the
a) load-distance technique.
b) center of gravity technique.
c) location factor rating.
d) location factor technique.
The time required to complete a group of jobs is referred to as
a. flow time.
b. makespan.
c. completion time.
d. None of these answer choices is correct.
______________ refers to the selection of ERP modules from different vendors.
a. Integrated systems
b. Best-of-breed
c. Purchase optimization
d. None of these answer choices is correct.
What is a c-chart and when is it used?
How has the trend toward quality management changed the way companies view their
employees?
What is the process capability ratio and how is it calculated?
Solution:
Process capability refers to the natural variation of a process relative to the variation
allowed by the design specifications. In other words, how capable is the process of
producing acceptable units according to the design specifications?
What steps are necessary to effectively implement Enterprise Resource Planning
(ERP)?
What is a process strategy and how does it affect the firm?
List and explain the major components of a warehouse management system.