1) Heuristic rules are used primarily in which of these types of layouts?
(I) Product
(II) Process
(III) Fixed-position
A.I
B.II
C.I and III
D.I and II
E.II and III
2) Which of the following is a potential shortcoming of using sales force opinions in
demand forecasting?
A.Members of the sales force often have substantial histories of working with and
understanding their customers.
B.Members of the sales force often are well aware of customers’ future plans.
C.Members of the sales force have direct contact with consumers.
D.Members of the sales force can have difficulty distinguishing between what
customers would like to do and what they actually will do.
E.Customers often are quite open with members of the sales force with regard to future
plans.
3) In an assembly operation at a furniture factory, six employees assembled an average
of 450 standard dining chairs per five-day week. What is the labor productivity of this
operation?
A.90 chairs/worker/day
B.20 chairs/worker/day
C.15 chairs/worker/day
D.75 chairs/worker/day
E.60 chairs/worker/day
4) A methods and measurements analyst for Digital Devices needs to develop a time
standard for the task of assembling a computer mouse. In a preliminary study, she
observed one of her workers perform this task six times with the following results:
What is the standard time for this task if the employee worked at a 20 percent faster
pace than average and an allowance of 25 percent of job time is used?
A.40 seconds
B.50 seconds
C.53.3 seconds
D.60 seconds
E.64 seconds
5) Which of these products would be most apt to involve the use of a single-period
model?
A.gold coins
B.hammers
C.fresh fish
D.calculators
E.frozen corn
6) The quality manager for Graphics, Inc., is concerned about the quality of the lot of
several thousand posters which her company printed this week and is now preparing to
ship. If, based on her acceptance sample, she decides to ship this lot without inspection,
which type error would be possible?
A.Type I
B.Type II
C.both Type I and Type II errors
D.neither Type I nor Type II error
E.cannot be determined without further data
7) An operations strategy which recognizes high carrying costs and reduces ordering
costs will result in:
A.unchanged order quantities.
B.slightly decreased order quantities.
C.greatly decreased order quantities.
D.slightly increased order quantities.
E.greatly increased order quantities.
8) The quality manager for Graphics, Inc., is concerned about the quality of the lot of
several thousand posters which her company printed this week and is now preparing to
ship. If she uses an acceptance sampling plan of n = 10 and c = 2, what is the
probability that, if this lot is 10 percent defective, it will be accepted for shipment
without inspection?
A..9298
B..0702
C..8189
D..2198
E..5995
9) The quality manager for Graphics, Inc., is concerned about the quality of the lot of
several thousand posters which her company printed this week and is now preparing to
ship. If the indifference point between complete inspection and shipment without
inspection is 12 percent defectives, and she decides to sample 15 posters (n = 15), what
is the maximum number of sample defectives (c) for which this lot would be accepted
for shipment without further inspection?
A.0 defectives
B.1 defective
C.2 defectives
D.3 defectives
E.4 defectives
10) It is especially the case for small businesses that closer interactions and increased
agility make __________ relatively more attractive.
A.domestic suppliers
B.centralized purchasing
C.global suppliers
D.decentralized purchasing
E.risk transfer
11) Which is true of a net-change system?
A.It is a batch-type system which is updated periodically.
B.It is usually run at the beginning of each month.
C.The basic production plan is modified to reflect changes as they occur.
D.It is used to authorize the execution of planned orders.
E.It indicates the amount and timing of future changes.
12) Which of the following statements about variation is false?
A.Variation prevents a production process from being as efficient as it can be.
B.Some variation can be prevented.
C.Variation can either be assignable or random.
D.Any variation makes a production process less productive.
E.Random variation generally cannot be influenced by managers.