BUSOP 75618

subject Type Homework Help
subject Pages 8
subject Words 1082
subject Textbook OM 5 5th Edition
subject Authors David Alan Collier, James R. Evans

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page-pf1
A big city automobile quick oil change store can process 20 vehicles per hour over its
multiple bays. Each mechanic can change the oil and do other related tasks at a rate of
one car every 20 minutes. If the center wanted a target labor utilization of 90%, how
many mechanics would they require?
a. More than 4 but less than or equal to 6
b. More than 6 but less than or equal to 8
c. More than 8 but less than or equal to 10
d. More than 10
Answer:
Differentiate between a customer-routed service and a provider-routed service. Include
examples of each.
Answer:
page-pf2
A manufacturing company is using a two container Kanban system between a
downstream (using) and an upstream (producing) work center. Each container holds 25
parts. The using work center can handle 100 parts per day. The average elapsed time for
the entire cycle is currently 0.4 days. The company is concerned about the efficiency
(and safety stock policy) of the operation. The safety stock factor for the current
operation is _____.
a. less than 0.20
b. more than 0.20 but less than or equal to 0.3
c. more than 0.3 but less than or equal to 0.4
d. more than 0.4 but less than or equal to 0.5
Answer:
Offshoring is the same as outsourcing in terms of transferring ownership and control.
Answer:
page-pf3
For an 80 percent learning rate, if the first unit requires 100 labor-hours, the 8th unit
will require 64 hours.
Answer:
What are the major categories of organizational performance measures? Provide two
example measures for each category at an organizational level.
Answer:
page-pf4
Responsiveness is measured by order fulfillment lead time or by perfect delivery
fulfillment.
Answer:
Forecasts are never 100% accurate because of random variations.
Answer:
Good solutions to aggregate planning situations using spreadsheets can be found by
trial-and-error approaches.
Answer:
page-pf5
For a time study, it is assumed that distribution of task times follows a Poisson
distribution.
Answer:
In practice, whenever processing times of a set of jobs are almost equal, managers
typically use a first come, first served (FCFS) rule.
Answer:
A bookstore must decide on how many calendars to order for the next year. Each
calendar costs $2 and is sold for $4.50. After January 1, any unsold calendars are
returned to the publisher for a refund of $0.75 each. The distribution of demand is
uniform between 100 and How many calendars should the bookstore order?
Answer:
page-pf6
Using the data below, find the economic order quantity (EOQ), the total annual cost
associated with the economic order quantity, and the reorder point.
Answer:
One of the major benefits of technology has been its impact on sustainability.
Answer:
page-pf7
A product that typically lasts at least three years is called a durable good.
Answer:
Define reengineering. How does it differ from other approaches to process
improvement?
Answer:
A company has two alternatives for meeting a customer requirement for 5,000 units of a
specialty molding. If done in-house, fixed cost would be $350,000 and variable cost is
$20 per unit. Alternative two is to outsource for a total cost of $40 per unit. Determine
the break-even quantity and determine if they should make the item in-house or
outsource it.
page-pf8
Answer:
Standard goods are made in anticipation of customer demand and stocked in inventory
and therefore, are usually available,
Answer:

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