BUSOP 41435

subject Type Homework Help
subject Pages 9
subject Words 3231
subject Authors David A. De Cenzo, Mary Coulter, Stephen Robbins

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page-pf1
The "father" of scientific management was ________.
A) Henri Fayol
B) Robert L. Katz
C) Henry Mintzberg
D) Frederick Winslow Taylor
All organizations have ________ that define(s) the organization's purpose and reason
for existing.
A) limits
B) rules
C) structure
D) goals
Which of the following is NOT a factor that can increase the probability of groupthink?
A) Influential group members dominate the discussion and the decision-making
process.
B) Group leaders stress the importance of consensus above all other concerns.
page-pf2
C) The group has more than 40 group members.
D) Group leaders solicit ideas from all group members without passing judgment on
their ideas.
Entrepreneurs should take great care when choosing a form of legal ownership because
once one form is chosen, it is ________ to change it to another form.
A) impossible
B) very difficult
C) easy
D) rather embarrassing
At an entrepreneurial organization, job candidates are more likely to hear about
________ than they will at conventional organizations.
A) benefits
B) monetary compensation
C) advancement through the ranks
D) learning opportunities
page-pf3
Which multiperson employee evaluation method allows for two or more employees to
get the same rating?
A) group-order ranking
B) individual ranking
C) paired comparison
D) 360-degree feedback
Value is created during the process of ________.
A) inputs being converted into outputs
B) inputs being stored
C) outputs being measured
D) operations being controlled
page-pf4
Which of the following is most likely at the root of the problems that befell an unethical
company like Enron?
A) poor ethics training programs
B) no written code of ethics
C) leaders with such high ethical standards that ordinary people could not hope to live
up to them
D) leaders with poor ethical standards
Organization development (OD) helps employees ________.
A) deal with planned change
B) deal with unplanned change
C) avoid unpleasant change
D) avoid all types of change
page-pf5
As a product, piano lessons are ________.
A) a good because you can purchase them
B) a service because they are nonmaterial
C) a good because they can be divided into discrete lessons
D) a service because someone needs to give them
Transformational leaders are leaders who guide by ________.
A) inspiring followers
B) articulating a vision for followers
C) the force of their personality
D) offering rewards to followers
page-pf6
Decision trees show the profit outcomes for the plans for two doughnut stores in a
strong and a weak economy for the future. Which store is expected to have the greater
expected profit?
A) Store 1 has a $27,900 greater profit.
B) Store 1 has a $1200 greater profit.
C) Store 2 has a $26,700 greater profit.
D) Store 2 has a $1200 greater profit.
In general, an entrepreneurial venture that sees ________ as its competitive advantage
would tend to be ________ in structure.
A) efficiency; organic
B) efficiency; mechanistic
C) innovation; mechanistic
page-pf7
D) innovation; formal
Research has shown that ________.
A) charisma is an illusion
B) charisma is inborn only
C) charisma is based on rewards
D) charisma can be learned
Which of the following is NOT a typical characteristic of a vision of the future provided
by visionary leadership?
A) powerful images
B) easy-to-understand view
C) nonspecific and indefinite
D) clear articulation
page-pf8
What financial threat does sexual harassment pose to companies?
A) minor risk of fine
B) small legal fees only
C) enormous risk of major lawsuit settlements
D) none, because companies are insured against harassment
Robert Owen tried to develop ________ to improve the workplace conditions in
factories.
A) managerial scheduling methods
B) what he termed the idealistic workplace
C) general administrative theory
D) industrial psychology
page-pf9
Planning is concerned with ________.
A) both ends and means
B) ends only
C) means only
D) neither ends nor means
Taco Rocket (Scenario)
Imagine that you are the president of Taco Rocket, a new and successful chain of 8
Mexican fast-food restaurants. The success you have experienced in the last 5 years has
you thinking of what to do with the business next. Should you expand the business at
the current rate? Open new and different restaurants? What?
For a limited time, Taco Rocket is thinking of coming out with a new Fifth Degree
Burrito that is so hot it "burns a hole in the plate." Catering to the small segment of the
market that likes super-hot food is an example of a ________.
A) focus strategy
B) cost leader strategy
C) long-term strategy
D) differentiation strategy
page-pfa
When Joe tells the employees that he is sure they can fulfill the schedule because they
are the ones "who get going when the going gets tough," he is performing which
management process?
A) controlling
B) leading
C) planning
D) organizing
A NASCAR race car driver would be a good occupational match for which personality
type?
A) risk averse
B) risk taker
C) low Mach
D) low self-esteem
In equity theory, an under-rewarded individual ________ the work he or she does.
A) is paid too much for
B) is paid too little for
C) is paid fairly for
D) does not complain about
page-pfb
People who doubt that there is a relationship between company performance and social
involvement think that this could account for any positive performance effect seen in
companies that practice social involvement.
A) The only companies that practice social involvement are highly unsuccessful
companies that try to use social involvement to improve their image in the marketplace.
B) The only companies that practice social involvement are highly ambitious
companies that use social involvement as a way to network and gain access to wealthy
clients.
C) The only companies that practice social involvement are highly successful
companies that can afford to waste time and energy on social involvement as a "luxury."
D) The only companies that practice social involvement are highly ambitious
companies that use social involvement as a learning tool for their training programs.
Team leadership and traditional leadership in hierarchical organizations are thought to
be ________.
A) virtually identical
B) very different
C) fairly similar
D) somewhat different
page-pfc
To compete with rival company X, company Y changes its management structure. This
is an example of ________.
A) an internal change causing an external change
B) an internal change causing another internal change
C) an external change causing another external change
D) an external change causing an internal change
A manager who is trying to sound conciliatory should make sure that ________.
A) her voice is soft
B) she smiles when she speaks
C) her voice shows no anger
D) her voice shows no emotion
page-pfd
A company with a differentiation strategy focuses on making its products or services
________.
A) unique and special
B) similar to its competitors
C) familiar
D) affordable
Henry Gantt developed graphical methods to help managers with ________ problems.
A) discipline
B) scheduling
C) leadership
D) decision-making
page-pfe
An internal analysis, the third step of the strategic management process helps identify
________.
A) opportunities and threats
B) resources and capabilities
C) opportunities and possibilities
D) values and philosophy
What term describes the behavior patterns of someone who occupies a given position in
a group?
A) Status
B) A role
C) A norm
D) Leadership

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