The notion underlying good packaging is gestalt, which means that people react to the
unified whole, not to the individual parts.
One reason firms have not practiced IMC is because outside suppliers, such as
advertising, public relations, and promotion agencies, have been reluctant to broaden
their function beyond the one aspect of marketing communications in which they have
developed expertise and built their reputations.
Consumers who use sales promotions receive various utilitarian and hedonic benefits.
Assume that you are the marketing director for a computer parts manufacturer that
wants to use rebates as a promotional tool. Explain what rebate fraud is and how you
would possibly control this problem.