A broker is a type of intermediary often associated with the negotiations channel.
Answer:
National holidays have no impact on the effectiveness and efficiency of international
logistics.
Answer:
Global positioning implementations often pay for themselves within six months.
Answer:
The Worker Adjustment and Retraining Notification (WARN) Act mandates that
employers give 90 days’ notice about plant closings and mass layoffs. (False)
Answer:
The key to the total cost approach is that all relevant cost items are considered
simultaneously when making a decision.
Answer:
Companies today will not accept slower order cycles in exchange for higher order cycle
consistency.
Answer:
An individual firm can only be involved in one supply chain at a time.
Answer:
Roof color is often overlooked as an area for warehousing energy control.
Answer:
The Internet has emerged as the measuring stick for logistics information technology
during the first decade of the 21st century.
Answer:
Integrated air carriers own all their vehicles and the facilities that fall in between.
Answer:
Recent estimates suggest that only approximately 25% of a warehousing facility’s cubic
capacity is actually occupied by product.
Answer:
Coopetition refers to cooperative relationships between members of a supply chain to
enhance the overall business performance of all parties.
Answer:
Transportation refers to the actual, physical movement of goods and people between
two points.
Answer:
The financing channel handles a company’s credit and payment for goods.
Answer:
Simple moving averages and weighted moving averages are examples of judgmental
forecasting.
Answer:
Iron ore is more likely than coal to cube out a vehicle (i.e., equipment’s cubic capacity
is filled before reaching its weight capacity).
Answer:
The first step in supplier selection and evaluation is situation analysis.
Answer:
Union work rules are often very specific in the sense that job descriptions spell out the
responsibilities associated with a particular job.
Answer:
The U.S. Department of Commerce has primary responsibility for resolving railroad
rate and service disputes as well as reviewing potential rail mergers.
Answer:
Land bridge services involve the use of surface transportationgenerally rail
transportationbetween an origin and destination port.
Answer:
Transportation documentation serves both a practical function (e.g., what, where, and
how much is being transported) as well as potentially providing legal recourse if
something goes awry.
Answer:
Albania and Montenegro are currently candidates to be admitted to the European
Union.
Answer:
Physical distribution is synonymous with materials management.
Answer:
Consular documents involve obtaining permission from the importing country for
goods to enter.
Answer:
Potential threats to warehousing security include theft, pilferage, heat and humidity, and
fire, among others.
Answer:
A disadvantage of FOB destination pricing from a seller’s perspective is that the seller’s
organization must have a thorough knowledge of transportation management.
Answer:
The sorting function takes place between retailers and the consumer.
Answer:
Common carrier transportation companies have four specific obligations.
Answer:
The most significant contribution that the logistics channel makes to the overall channel
process is the sorting function.
Answer:
The purpose of logistics is to maximize customer service.
Answer:
Excess materials refer to stock that exceeds the reasonable requirements of an
organization.
Answer:
The Internet has been referred to as the greatest force of commodization known to man,
for both goods and services.
Answer:
One of procurement’s most important responsibilities involves supplier selection and
evaluation.
Answer:
____ have a level of market concentration and dominance that is not found in the other
modes.
a. railroads
b. pipelines
c. airlines
d. motor carriers
Answer:
____ refers to satisfying current and emerging customer needs.
a. responsiveness
b. flexibility
c. relevancy
d. accommodation
Answer:
In 2010, the three most populous U.S. states were located in the West, Southwest, and
____.
a. Northeast
b. Southeast
c. Midwest
d. Southwest
Answer:
____ refers to the buying and controlling of transportation services by either a shipper
or consignee.
a. transportation management
b. logistics management
c. routing
d. tracking
Answer:
Procuring products from suppliers close to one’s own facilities refers to ____.
a. agglomeration
b. near-sourcing
c. dovetailing
d. outsourcing
Answer:
Which countries rank first, second, and third, respectively in terms of highway mileage?
a. United States, China, India
b. China, India, United States
c. China, United States, India
d. Russia, United States, China
Answer:
A logistics information system begins with:
a. a logistics manager requesting information
b. a good computer system
c. lots of money
d. a customer order
Answer:
A locavore strategy ____.
a. is based on the agglomeration concept
b. refers to purchasing locally grown or produced foods
c. focuses on hiring local workers
d. is associated with reducing inventory turnover
e. none of the above
Answer:
What is the largest transportation company (by revenues) in the United States?
a. FedEx
b. Union Pacific Railroad
c. United Parcel Service
d. United Airlines
Answer:
____ refers to a process that continuously identifies, understands, and adapts
outstanding processes inside and outside an organization.
a. environmental scanning
b. quality management
c. benchmarking
d. continuous improvement
Answer:
Procurement and ____ are viewed as synonymous terms.
a. materials management
b. supply management
c. purchasing
d. inbound logistics
Answer:
____ refers to the management of various activities associated with the order cycle.
a. logistics
b. order processing
c. demand management
d. order management
Answer:
____ provide effective ways to process organizational business data, to perform
calculations, and to create documents.
a. enterprise resource planning systems
b. transaction processing systems
c. decision support systems
d. office automation systems
Answer:
In a reverse auction, ____.
a. multiple sellers invite bids from multiple buyers
b. one buyer invites bids from one seller
c. one buyer invites bids from multiple sellers
d. multiple sellers invite bids from one buyer
Answer:
As a general rule, labeling requirements and enforcement tends to be more stringent in
____ countries than in ____ countries.
a. larger; smaller
b. older; younger
c. economically developed; economically developing
d. smaller; larger
Answer:
____ is bringing together similar stocks from different sources.
a. accumulating
b. assorting
c. auditing
d. allocating
Answer:
The most relevant general software package for logisticians is ____.
a. spreadsheets
b. word processing
c. presentation packages
d. email
Answer:
Shipping conferences refer to ____.
a. annual meetings of large international shippers
b. international shippers’ associations
c. cartels of ocean vessel operators operating between certain trade areas
d. water ports that are located in the same geographic area
Answer:
In a ____ logistics structure, multiple logistics activities are combined into, and
managed as, a single department.
a. hierchical
b. centralized
c. matrix
d. unified
Answer:
The total cost of ownership is associated with which of the 10 materials handling
principles?
a. life cycle cost principle
b. planning
c. system
d. standardization
e. none of the above
Answer:
____ refers to being out of an item at the same time there is demand for it.
a. intensive distribution
b. tailored logistics
c. stockout
d. supplier indifference
Answer:
____ refers to the application of mathematical tools to large bodies of data in order to
extract correlations and rules.
a. fuzzy logic
b. factor analysis
c. data mining
d. linear regression
Answer:
Narrow aisles can store ____ to ____ percent more product than conventional width
aisles.
a. 30; 40
b. 20; 25
c. 15; 20
d. 10; 15
Answer:
The current Global Supply Chain Forum (GSCF) model identifies ____ key processes
associated with supply chain management.
a. five
b. six
c. seven
d. eight
Answer:
The worldwide public cloud services market grew by approximately ____ percent
between 2011 and 2012?
a. 20
b. 15
c. 10
d. 5
Answer:
What is the formula for net profit margin?
a. gross profit minus interest expenses
b. sales divided by costs of goods sold
c. total sales divided by total assets
d. net profit divided by sales
e. none of the above
Answer:
The primary advantage for motor carriers is ____.
a. reliability
b. speed
c. capability
d. flexibility
Answer:
What is a key difference between IS0 9000 and the Baldrige Quality Award?
a. only the Baldrige Award focuses on quality
b. the Baldrige Award is more externally focused than is ISO 9000
c. ISO 9000 is more externally focused than the Baldrige Award
d. ISO 9000 focuses more on lean practices than does the Baldrige Award
Answer:
Which of the following is not a potential measure of warehousing productivity?
a. average warehouse capacity used
b. order fill rate
c. pallets shipped per person
d. cases shipped per person
e. all of the above are potential measures of warehousing productivity
Answer:
Which forecasting technique tends to be appropriate when there is little or no historical
data?
a. exponential smoothing
b. judgmental
c. time series
d. cause and effect
Answer:
There are ____ modes of transportation.
a. three
b. four
c. five
d. six
Answer:
____ has been identified as the biggest information technology challenge that
companies face today.
a. software viruses
b. information security
c. the cost of technology
d. employee resistance
Answer:
The basic unit in unit loading is a ____.
a. box
b. crate
c. pallet
d. container
Answer:
A ____ provides a variety of shipment information such as shipment preparation,
freight invoicing, a list of preferred carriers, and a list of which carrier or carriers to use
for shipments moving between two points.
a. freight book
b. routing guide
c. tariff
d. bill of lading
Answer:
How might a particular country’s government be involved in international trade?
Answer:
Discuss the common types of information included in traditional logistics measurement
systems.
Answer:
When comparing performance during the first five months of 2013 with performance in
2012, which warehouse shows the poorest change in performance?
Answer:
Discuss how warehousing security can be enhanced by focusing on people, facilities,
and processes.
Answer:
What are the three key components of a balance sheet?
Answer:
Which style would you recommend? Why?
Answer:
What controls, of the types discussed in this chapter, might have been used by Red Spot
Markets to reduce or eliminate the problems discussed in the case?
Answer:
Discuss how global positioning systems have become quite valuable in transportation
management.
Answer:
Describe the potential tension that might exist between shippers and carriers with
respect to a product’s freight classification.
Answer:
Assume that it is the year 2005 and the cost to HDT of borrowing money is 12% per
year. Because the buyer will pay for trucks as they are delivered, would it be
advantageous for HDT to pay overtime to speed up production, ship the trucks as they
were finished via the Port of Baltimore, and collect their payment earlier? Why or why
not?
Answer:
The new tubular containers are much sturdier. If you worked for Chippy, howif at
allwould you argue that this factor influences classification?
Answer:
Define order triage and explain how it can impact order processing.
Answer:
Discuss the advantages and disadvantages of locating manufacturing, assembly, or
distribution facilities in countries with relatively low wages.
Answer:
Should this policy, if adopted, be printed and distributed to all of the retailers who
handle Johnson Toy Company products? Why or why not? If it should not be
distributed to them, who should receive copies?
Answer:
Discuss the pros and cons of allowing Handy Andy trash compactors to be sold only
through licensed retailers (i.e., factory distributors would no longer be able to sell to the
consumers).
Answer:
How many Style C shades can be loaded into a 40-foot container?
Answer:
It appears that the factory distributors are exploiting the smaller dealers. Yet from what
we can tell, Handy Andy in St. Louis has heard no complaints from the smaller dealers.
Why would they not complain?
Answer:
Define what is meant by dead inventory. What are several ways to manage it?
Answer:
Should Ballenger take into account any other costs or benefits from the JIT system? If
so, what are they?
Answer:
From a logistical perspective, what are some of the differences between online and
in-store retailing?
Answer: