modes of transportation. While the latter has long represented an alternative in areas of high population
density, new trends are emerging that represent both a threat and an opportunity to the traditional passenger
vehicle.
Among the economic and social developments likely to impact the mode of transportation in high
density affluent areas is the advent of autonomous (or self-driving) cars and ride-hailing services (like Uber
and Lyft).1 Consequently, firms both within the car manufacturing industry and major technology
companies are seeking ways to exploit changes in the giant automotive transportation market. Ride hailing
companies using autonomous driving car technology have the potential to substantially erode consumers’
desire to own motor vehicles, particularly in urban areas, and in turn to reduce auto makers’ sales and
profits.
Automotive executives are keenly aware of the potential for ride-hailing services to reduce the demand
for owning or leasing cars in urban areas. However, opportunities for automakers do exist. Even if the
industry’s passenger car sales decline, the number of miles driven by cars can actually increase as cars
remain the preferred mode of transportation nationwide. Car companies see the potential to offer paid
services to take advantage of all the miles driven by the current fleet of cars, which in the U.S. exceeds 100
million vehicles. Such paid services could provide a significant source of future income in addition to the
more traditional sale of cars and replacement parts.
The future may consist of company owned autonomous cars constantly shuttling people back and forth
rather than simply cars owned by individuals remaining in garages or parking lots a large percentage of
each day. Car companies with paid mobility services see themselves earning money on the number of
miles driven rather than simply on the actual sale of cars. In recognition of this emerging trend, Ford
announced in 2015 that it was increasingly thinking of itself as a mobility company rather than an
automotive company.
The growing popularity among consumers of ride-hailing indeed portends a major paradigm shift in the
way we travel. But the capital requirements to make it happen are proving to be huge. Uber has been unable
to sustain its rapid growth through internal financing. In mid–2016, Uber announced publicly plans to raise
billions of dollars from investors and creditors. Smaller competitors such as Lyft acutely aware of the
amount of capital required to compete with Uber pursued various options ranging from partnerships to
seeking minority investors to sale of the business.
After having tried unsuccessfully to sell itself to General Motors, Apple, Google, Amazon, Uber, and
Chinese ride hailing firm Didi Chuzing, U.S. based Lyft Inc. initiated a new round of funding in early 2016
raising more than $1 billion. This included a $500 million investment by General Motors (GM). Other
investors in the equity offering included Saudi Arabia’s Kingdom Holding Co., Janus Capital Management
LLC and Japanese e-commerce firm Rakuten. The financing valued Lyft at $5.5 billion, more than double
its valuation in its prior financing round in early 2015.
The deal marks the first time a major car maker has joined with a ride-hailing company. GM and Ford
are among a cadre of car makers interested in developing their own “alternative” autonomous driving
capabilities either alone or in partnership with other firms. This comes at a time when large technology
firms including Uber, Alphabet (Google’s parent), and Apple Inc. are seeking to increase their role in the
personal transportation market.
Founded in 2012, Lyft helped promote the popularity of the ride-hailing craze in the United States. Lyft
users can summon a private car using a mobile phone app. Lyft says it now completes 7 million rides per
1 Firms like Uber and Lyft often referred to themselves as ride sharing services. Others prefer to use the
term ride hailing services. In practice, most of what Uber and Lyft provide to users is the ability to hail a
private car using a mobile phone app. In most instances, you are not actually sharing a ride with other
paying customers. Consequently, in this case study, firms like Uber and Lyft are referred to as ride hailing
services.