Timberland’s share price declined as investor confidence in management waned when the firm failed to meet its
quarterly earnings forecasts. Timberland was ripe for takeover.
With annual revenue of $7.7 billion, apparel maker V.F. Corporation (VFC), owner of such well-known brands
as The North Face, Wrangler, and Lee, was always on the prowl for firms that fit its business strategy. VFC has grown
historically by adding highly recognizable brands with significant market share. The strategy has been implemented
largely through acquisition rather than through partnering with others or developing its own brands. Furthermore, the
firm was shifting its product offering toward the rapidly growing outdoor-apparel business.
With its focus on outdoor apparel, Timberland became a highly attractive target, especially as its share price
declined. VFC pounced on the opportunity to add the highly recognizable Timberland trademark to its product portfolio.
On June 13, 2011, VFC announced that it had reached an agreement to pay TBL shareholders $43 per share in an all–
cash deal, a 43% premium over the prior day’s closing price. The deal valued TBL at about $2 billion.
Including the Timberland acquisition, VFC’s outdoor and action sports product lines were expected to
contribute about one-half of the firm’s total annual revenue in 2012, ultimately rising by more than 60% by 2015. In
buying Timberland, VFC gained access to new retail outlets and the opportunity to better position TBL as a lifestyle
brand in the apparel and accessories market. VFC also hoped to use TBL’s rapidly growing online business to help it
achieve its online sales goal of more than $400 million by 2015, more than three times their 2011 total. VFC hoped to
accelerate the growth in TBL product sales by expanding their availability through its own e-commerce site and through
its international operations. Likewise, VFC expected to achieve substantially larger discounts on raw material purchases
than TBL because of its larger bulk purchases and to reduce overhead expenses by eliminating redundant positions.
Xerox Buys ACS to Satisfy Shifting Customer Requirements
In anticipation of a shift from hardware and software spending to technical services by their corporate customers, IBM
announced an aggressive move away from its traditional hardware business and into services in the mid-1990s. Having
sold its commodity personal computer business to Chinese manufacturer Lenovo in mid-2005, IBM became widely
recognized as a largely “hardware neutral” systems integration, technical services, and outsourcing company.
Because information technology (IT) services have tended to be less cyclical than hardware and software sales, the
move into services by IBM enabled the firm to tap a steady stream of revenue at a time when customers were keeping
computers and peripheral equipment longer to save money. The 2008–2009 recession exacerbated this trend as
corporations spent a smaller percentage of their IT budgets on hardware and software.
These developments were not lost on other IT companies. Hewlett-Packard (HP) bought tech services company EDS
in 2008 for $13.9 billion. On September 21, 2009, Dell announced its intention to purchase another IT services
company, Perot Systems, for $3.9 billion. One week later, Xerox, traditionally an office equipment manufacturer
announced a cash and stock bid for Affiliated Computer Systems (ACS) totaling $6.4 billion.
Each firm was moving to position itself as a total solution provider for its customers, achieving differentiation from
its competitors by offering a broader range of both hardware and business services. While each firm focused on a
somewhat different set of markets, they all shared an increasing focus on the government and healthcare segments.
However, by retaining a large proprietary hardware business, each firm faced challenges in convincing customers that
they could provide objectively enterprise-wide solutions that reflected the best option for their customers.
Previous Xerox efforts to move beyond selling printers, copiers, and supplies and into services achieved limited
success due largely to poor management execution. While some progress in shifting away from the firm’s dependence
on printers and copier sales was evident, the pace was far too slow. Xerox was looking for a way to accelerate
transitioning from a product-driven company to one whose revenues were more dependent on the delivery of business
services.
With annual sales of about $6.5 billion, ACS handles paper-based tasks such as billing and claims processing for
governments and private companies. With about one–fourth of ACS’s revenue derived from the healthcare and
government sectors through long-term contracts, the acquisition gives Xerox a greater penetration into markets which