Student Resource
Johnson, Organizational Ethics, 5e
Sage Publishing, 2022
a. 2: engaged
b. 3: innovative
c. 4: integrated
d. 5: transformative
42. At Stage ______ level of development, companies are only interested in complying
with laws and industry standards.
a. 1: elementary
b. 2: engaged
c. 3: innovative
d. 4: integrated
43. When a company incorporates CSR as part of the business plan and the leaders set
citizenship goals, the company is believed to be at Stage ______ level of development.
a. 2: engaged
b. 3: innovative
c. 4: integrated
d. 5: transformative
44. It may be harder to identify this stage of citizenship, but companies are traditionally
looking for creative ways to improve or measure their social performance at this level.
Creating coherence at Stage ______ is the primary challenge.
a. 2: engaged
b. 3: innovative
c. 4: integrated
d. 5: transformative
Student Resource
Johnson, Organizational Ethics, 5e
Sage Publishing, 2022
45. If a company has fully integrated corporate citizenship into their company ethos, and
continually strives to improve upon their impact, Stage ______ would best describe their
efforts.
a. 2: engaged
b. 3: innovative
c. 4: integrated
d. 5: transformative
46. When corporate citizenship is initiated and led from the middle or lower levels of the
organization, it can be referred to as ______.
a. catalytic approach
b. corporate advocacy
c. transitional responsibilities
d. agency theory
47. ______ relationship within organizations is based on the commitment of parties to
each other and the loyalty of shared values.
a. Catastrophic
b. Citizen
c. Transactional
d. Covenantal
48. When an organization focuses solely on the exchanges between parties like the
money for products or the labor for money, this is identified as ______ relationship.
Student Resource
Johnson, Organizational Ethics, 5e
Sage Publishing, 2022
a. catastrophic
b. citizen
c. transactional
d. covenantal
49. Sue felt her company needed a different form of evaluation to measure their social
impact. If she wanted to conduct an audit of the three social and environmental
responsibilities of: profit, people, and planet. This evaluation may be referred to as
______.
a. triple bottom line
b. triangular audit
c. the three P’s
d. materiality
50. Which statement is FALSE about consumer boycotts?
a. They are always effective.
b. Consumer boycotts usually spark a larger boycott from the other side.
c. Successful boycotts focus on a single company over a single issue.
d. Advertiser boycotts seem to bring about more change than consumer boycotts.
True/False
1. The media become aware of a social issue during its consolidating stage.
Student Resource
Johnson, Organizational Ethics, 5e
Sage Publishing, 2022
2. Covenantal relationships are based on exchanges between parties.
3. Socially responsible corporations can count on generating higher profits.
4. Sustainability efforts increase the level of employee engagement.
5. All stakeholders have intrinsic value according to Kant’s Categorical Imperative.
6. Organizational Stewards develop transactional relationships with their organizations.
7. Social auditing is becoming a common business practice.
Student Resource
Johnson, Organizational Ethics, 5e
Sage Publishing, 2022
8. There is no guarantee the higher CSR will lead to higher company profits.
9. At the foundation level of CSR, an organization must be profitable; otherwise, they
could go bankrupt and may not be able to carry on.
10. Corporate advocacy is purely for monetary gains.
11. To be a passionate practitioner means making a difference by staying committed to
citizenship.
12. A moral shock is a moment in time when a social intrapreneur realizes that their
organization contributes to social or environmental harm but do not feel an ethical
responsibility to take action.
13. Recognizing the importance of small wins is important if you want to be a corporate
citizenship catalyst.
Student Resource
Johnson, Organizational Ethics, 5e
Sage Publishing, 2022
14. Cynthia works as a secretary at the corporate offices of a large grocery store chain.
She is passionate about making sure her organization helps keep a local food pantry
supplied so that no one in her community has to go hungry. Cynthia is acting as a
citizenship catalyst.
15. Paying employees to volunteer for Habitat for Humanity is a CSR strategy known as
volunteering.
16. A corporation donating money to a local YWCA is a CSR strategy known as a
partnership.
17. To engage in socially responsible business practices, an organization must treat its
employees fairly.
Short Answer
1. Identifying and responding to changing social and ethical conditions is called ______.
Student Resource
Johnson, Organizational Ethics, 5e
Sage Publishing, 2022
2. Evaluate issues according to their magnitude and ______.
3. ______ are standardized procedures for evaluating an organization’s social and
environmental impact.
4. Companies at the ______ stage of organizational citizenship development are only
interested in complying with laws and industry standards.
5. ______ relationships are based on the commitment of parties to each other and
loyalty to shared values.
6. According to ______ theory, the manager’s primary ethical obligation is to
stockholders in the company.
Student Resource
Johnson, Organizational Ethics, 5e
Sage Publishing, 2022
7. In ______, companies take moral stances on social-political issues not directly
related to their business interests.
8. Organizations should focus on issues with high ______ and ______.
9. The triple bottom line measures profit, people, and ______.
10. Define what a stakeholder is.
11. Identify TWO stakeholders of your organization and explain your organization’s
responsibilities to each of these groups.
12. Name and explain the stages of corporate citizenship.
Student Resource
Johnson, Organizational Ethics, 5e
Sage Publishing, 2022
13. Select a stakeholder group of your organization and identify the CSR actions that
should be directed at that group.
14. Using a marketing campaign to highlight the correlations between sales and
contributions to support a specific cause is what type of CSR strategy?
Essay
1. Why have societal expectations of organizations increased?
2. Describe someone you believe is an organizational steward.
3. A friend argues that business should focus solely on making money and not engage
in corporate social responsibility. How would you respond to his argument?
4. How well does your organization follow the CERES Principles?
Student Resource
Johnson, Organizational Ethics, 5e
Sage Publishing, 2022
5. Identify four primary stakeholders of your organization and outline the organization’s
ethical obligations to each.
6. Compare and contrast the stakeholder framework and the stewardship approach.
Which perspective best promotes organizational citizenship?
7. Answer the five questions of corporate social responsibility for your organization.
8. Explain how social intrapreneurs work to promote corporate responsibility providing
an example for support.
9. You are starting your own business. Describe the CSR strategies that you might
utilize and explain why you would choose these strategies.