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Johnson, Organizational Ethics, Third Edition Instructor Resource
Chapter 7
1. Which is a TRUE statement?
2. Social loafing is:
3. Joe liked his group members but he lacked confidence in his team to finish the project. This is
an example of:
4. Which can be a TRUE statement?
5.The Abilene Paradox is most identified with:
6. Treating insiders better than outsiders is a characteristic of:
7. Which is a trait of excessive control?
8. Ryan is taking his Introduction to Business course pass/fail. As a result, he puts only minimal
effort into his class team’s project. He reflects a
9. All of the following foster cooperation EXCEPT:
10. Which of the following is a descriptive statement?
11. Which of the following is a superiority statement?
12. ____________________ is an important outcome of open, supportive communication in a
group.
13. All of the following are true statements about minority opinion EXCEPT:
14. Which factor is MOST likely to encourage group members to publicly go along with
decisions they disagree with in private?
15. Who is MOST likely to engage in social loafing?
16. In a small group, _____________ messages signal that the speaker has all the answers while
_____________ messages signal that speaker is willing to experiment and change.
17. All of the following are suggestions for preventing groupthink EXCEPT:
18. Which of the following encourages cooperation?
19. All of the following influence the motivation of group members EXCEPT:
20. In groupthink, which is a sign of group pressure?
21. In groupthink, certain members take it upon themselves to protect the leader from dissenting
opinions. This symptom is called?
22. Natalie is convinced the project will fail but doesn’t speak up because she fears her team
members will no longer socialize with her if she does. She is experiencing ____________.
23. Which type of supportive message signals a willingness to collaborate?
24. “You’ll get over it” is an example of which type of defensive message?
25. Which of the following is a sign of closed-mindedness in a group?
26. Which is a good strategy for preventing groupthink?
27. In your highly cohesive project team, a group member declares, “We are by far the best
group in the class!” This could be a sign that your project group is suffering from
28. All of the following are causes of escalation of commitment EXCEPT:
29. Withholding additional funding is a good strategy for preventing
30. Groups engaged in moral exclusion divide the world into those who deserve sympathy and
those who don’t. This reflects which element of the exclusion process?
31. In ______________________, ordinary people commit crimes while carrying out their daily
organizational duties.
32. Individuals who reduce their efforts when working in a group are engaged in ____________.
33. __________________ refers to the expectation that my individual effort will lead to high
group performance.
34. _____________ refers to an individual’s willingness to talk about problems while ________
describes the desire to help others succeed.
35. In _________________, group members take more chances than they would on their own.
36. In ___________________ members publicly support decisions they oppose in private.
37. In project teams, effective leaders require that members __________________ their work
through memos and reports.
38. Mismanaged agreement is also referred to as ______________________.
39. Continuing in a failed course of action is called ________________.
40. In _____________________, groups impose their own rules that overly restrict their
members.
41. Genocide, human rights violations and other atrocities are often the product of ___________.
42. ______________ group members achieve their objectives at the expense of others in the
group.
43. _______________ leaders have frequent contact with members of more than one team.
44. _____________ messages are judgmental statements.
45. Valence refers to the desirability of group outcomes for individual members.
46. Minority opinion improves group decision making effectiveness only if the group changes its
collective mind.
47. Concertive control (unobtrusive control) often goes unrecognized.
48. Groups have the tendency to take more risks than individuals.
49. As a leader, state your position on an issue early in the group’s discussion.
50. In groupthink, putting pressure on dissenters is a sign of closed-mindedness.
51. Member of virtual teams are more likely to loaf than in face-to-face teams.
52. Bringing in outsiders is one way to stop the escalation of commitment.
53. Why is it hard to get organizational subgroups to cooperate?
54. Identify and explain the five psychological factors that contribute to mismanaged agreement
(the Abilene Paradox).
55. How do you know if a group is caught in the Abilene Paradox?
56. What is your greatest fear of standing alone?
57. Describe how groups imprison their own members.
58. Why do groups often exert more over their members than do managers?
59. How does minority opinion benefit a small group?
60. You have been assigned to lead a new project team at work. What steps can you take to
foster a cooperative climate in this group?
61. Develop a strategy for reducing social loafing in a work group or class project team.
62. Explain how groupthink undermines ethical problem solving.
63. Which group danger sign poses the most danger? Groupthink or mismanaged agreement?
Defend your choice.
64. Use the symptoms of groupthink to determine if a group is in danger of putting unanimous
agreement ahead of reasoned problem solving.
65. What suggestions would you make to a group or team to help it avoid escalation of
commitment?
66. Describe how concertive control develops and how it can be reduced.
67. Describe an example of moral exclusion in an organizational setting. How can the group
become more inclusive?
