28. (p. 6) To a large extent, attitudes at the corporate level reflect the concerns of
29. (p. 6) The top of the decision-making hierarchy comprises all of these EXCEPT
30. (p. 6) In a multi-business firm, ______ -level executives determine the businesses in which
the firm should be involved.
31. (p. 6) At Office Supply, Inc., ____ -level managers would be responsible for determining
whether the company should be involved in home furnishings or electronic appliance
businesses, where as ____ -level managers would be responsible for determining how the firm
will compete in the selected product-market arena.