evaluate the different
dynamics that come into
play in team situations
Learning
Objective
LO 9.2: Describe and evaluate the different dynamics that come into play in
team situations
Topic/Concept
Understanding Team Dynamics
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
M/C Question 16
Assessment
Type
Multiple-choice
Question Stem
Kieran is perceived as a strong leader. He interacts with clients and gathers
all the relevant information about a project before it commences. Kieran
then relays that information to his team members and maps out their
respective roles and responsibilities. When a client provides any feedback
on the team’s work, Kieran first discusses the issue directly with the client’s
representative, then highlights for his teammates the areas that need
rectification. What team network is exemplified in this scenario?
Answer
Choices
Correct
Answer (x)
Feedback
a.
X
b.
Consider This: This network
pattern occurs when one
person on the team
receives more messages
from other members; this
pivotal communicator also is
the prime source of
information for other team
members.
LO 9.2: Describe and
evaluate the different
dynamics that come into
c.
Consider This: This network
pattern occurs when one
person on the team
receives more messages
from other members; this
pivotal communicator also is
the prime source of
information for other team
members.
LO 9.2: Describe and
evaluate the different
dynamics that come into
play in team situations
d.
Consider This: This network
pattern occurs when one
person on the team
receives more messages
from other members; this
pivotal communicator also is
the prime source of
information for other team
members.
LO 9.2: Describe and
evaluate the different
dynamics that come into
play in team situations
Learning
Objective
LO 9.2: Describe and evaluate the different dynamics that come into play in
team situations
Topic/Concept
Understanding Team Dynamics
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
M/C Question 17
Assessment
Type
Multiple-choice
Question Stem
The members of a newly formed finance team were meeting for the first
time to ascertain who their fellow members were and what each of their
individual roles and responsibilities were going to be. They felt awkward and
disconcerted. Which phase of the group talk process is this group currently
Answer
Choices
Correct
Answer (x)
Feedback
a.
X
b.
Consider This: During this
phase, people often
experience primary tension.
LO 9.4: Analyze different
approaches to improving
teamwork
c.
Consider This: During this
phase, people often
experience primary tension.
LO 9.4: Analyze different
approaches to improving
teamwork
d.
Consider This: During this
phase, people often
experience primary tension.
LO 9.4: Analyze different
approaches to improving
teamwork
Learning
Objective
LO 9.4: Analyze different approaches to improving teamwork
Topic/Concept
Approaches to Enhancing Teamwork
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
M/C Question 18
Assessment
Type
Multiple-choice
Question Stem
Randy’s attention that Zeenat has been continually missing deadlines for
the past six months, he decided to deduct Zeenat’s salary by 25 percent for
the next quarter. Which type of power did Randy exercise?
Answer
Choices
Correct
Answer (x)
Feedback
a.
X
b.
Consider This: This power
arises from having the
ability to punish others.
LO 9.3: Describe how to
improve team dynamics
c.
Consider This: This power
arises from having the
ability to punish others.
LO 9.3: Describe how to
improve team dynamics
d.
Consider This: This power
arises from having the
ability to punish others.
LO 9.3: Describe how to
improve team dynamics
Learning
Objective
LO 9.3: Describe how to improve team dynamics
Topic/Concept
Improving Team Dynamics
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
M/C Question 19
Assessment
Type
Multiple-choice
Question Stem
Victor is friends with each of his teammates. Whenever Victor pitches an
idea or makes a decision, the rest of the members tend to agree with him.
Recently, Victor proposed the entire team ditch work for an afternoon, go
see a movie, and have lunch at a fancy restaurant. All the members
Answer
Choices
Correct
Answer (x)
Feedback
a.
X
b.
Consider This: This power
arises from being well-liked.
LO 9.3: Describe how to
improve team dynamics
c.
Consider This: This power
arises from being well-liked.
LO 9.3: Describe how to
improve team dynamics
d.
Consider This: This power
arises from being well-liked.
LO 9.3: Describe how to
improve team dynamics
Learning
Objective
LO 9.3: Describe how to improve team dynamics
Topic/Concept
Improving Team Dynamics
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
M/C Question 20
Assessment
Type
Multiple-choice
Question Stem
The research team at Wardsworth Corp. is comprised of six men and four
women. All of the men are soccer enthusiasts and detest anything related
to fashion, whereas, the reverse is true for the women. This resulted in the
formation of factions within the team, with the men discussing various
sports events, while the women talked about fashion. What are such
factions called?
Choices
Answer (x)
Correct
Feedback
a.
X
b.
Consider This: The presence
of these subgroups succeeds
in ratcheting up the
emotional tension as the
team seeks to deliberate
rationally.
LO 9.2: Describe and
evaluate the different
dynamics that come into
play in team situations
c.
Consider This: The presence
of these subgroups succeeds
in ratcheting up the
emotional tension as the
team seeks to deliberate
rationally.
LO 9.2: Describe and
evaluate the different
dynamics that come into
play in team situations
d.
Consider This: The presence
of these subgroups succeeds
in ratcheting up the
emotional tension as the
team seeks to deliberate
rationally.
LO 9.2: Describe and
evaluate the different
dynamics that come into
play in team situations
Learning
Objective
LO 9.2: Describe and evaluate the different dynamics that come into play in team
situations
Topic/Concept
Understanding Team Dynamics
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
M/C Question 21
Assessment
Type
Multiple-choice
The managing partner of a law firm told one partner she was going to slash
associates. Finally, the junior associates communicated this to the
paralegals. Which type of team network was evidenced in this scenario?
Answer
Choices
Correct
Answer (x)
Feedback
a.
X
b.
Consider This: Many
business and professional
organizations have this type
of hierarchical
communication pattern.
LO 9.2: Describe and
evaluate the different
dynamics that come into
play in team situations
c.
Consider This: Many
business and professional
organizations have this type
of hierarchical
communication pattern.
LO 9.2: Describe and
evaluate the different
dynamics that come into
play in team situations
d.
Consider This: Many
business and professional
organizations have this type
of hierarchical
communication pattern.
LO 9.2: Describe and
evaluate the different
dynamics that come into
play in team situations
Learning
Objective
LO 9.2: Describe and evaluate the different dynamics that come into play in team
situations
Topic/Concept
Understanding Team Dynamics
(mark X where
applicable)
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
M/C Question 22
Assessment
Type
Multiple-choice
Question Stem
Alf, the CEO of EI Consultancy Services, has more than 2,000 employees
working for him. He decided to give more bonuses and raise the minimum
salary to improve employee morale. What power did Alf exercise?
Answer
Choices
Correct
Answer (x)
Feedback
a.
X
b.
Consider This: This power
arises from having the
ability to bestow gifts,
money, recognition, or other
rewards valued by group
members, or to remove
unpleasant conditions.
LO 9.3: Describe how to
improve team dynamics
c.
Consider This: This power
arises from having the
ability to bestow gifts,
money, recognition, or other
rewards valued by group
members, or to remove
unpleasant conditions.
LO 9.3: Describe how to
improve team dynamics
d.
Consider This: This power
arises from having the
ability to bestow gifts,
money, recognition, or other
rewards valued by group
members, or to remove
unpleasant conditions.
LO 9.3: Describe how to
improve team dynamics
Learning
Objective
LO 9.3: Describe how to improve team dynamics
Topic/Concept
Improving Team Dynamics
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
Analyze It
Evaluate It
You Know
X
Question Title
M/C Question 23
Assessment
Type
Multiple-choice
Question Stem
Yuri is a part of a public relations team at Cruyff, Ltd. He always disagrees
with the decisions his team members make, and he goes out of his way to
start arguments with other members. As a result, Yuri’s teammates spend a
considerable amount of time trying to get him on board with the group
decisions and reach a consensus. Which term best describes Yuri?
Answer
Choices
Correct
Answer (x)
Feedback
a.
X
b.
Consider This: Generally,
group members direct most
communication at these
types of individuals.
LO 9.2: Describe and
evaluate the different
dynamics that come into
play in team situations
c.
Consider This: Generally,
group members direct most
communication at these
types of individuals.
LO 9.2: Describe and
evaluate the different
dynamics that come into
play in team situations
d.
Consider This: Generally,
group members direct most
communication at these
types of individuals.
evaluate the different
dynamics that come into
play in team situations
Learning
Objective
LO 9.2: Describe and evaluate the different dynamics that come into play in team
situations
Topic/Concept
Understanding Team Dynamics
Difficulty
Level
(mark X where
Moderate
Difficult
X
applicable)
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
M/C Question 24
Assessment
Type
Multiple-choice
Question Stem
During team meetings, instead of making constructive comments, Ethan
continually cracks jokes at inopportune moments. On account of this, the
members lose focus of the task at hand, and the meetings do not function
effectively. Which team role does Ethan play in this scenario?
Answer
Choices
Correct
Answer (x)
Feedback
a.
X
b.
Consider This: Dominating
group discussions to talk
about personal issues or
concerns is an example of
this role.
LO 9.2: Describe and
evaluate the different
dynamics that come into
play in team situations
c.
Consider This: Dominating
group discussions to talk
about personal issues or
concerns is an example of
this role.
LO 9.2: Describe and
evaluate the different
dynamics that come into
d.
Consider This: Dominating
group discussions to talk
about personal issues or
concerns is an example of
this role.
LO 9.2: Describe and
evaluate the different
dynamics that come into
play in team situations
Learning
Objective
LO 9.2: Describe and evaluate the different dynamics that come into play in team
situations
Topic/Concept
Understanding Team Dynamics
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
M/C Question 25
Assessment
Type
Multiple-choice
Question Stem
When Matilda joined Kruger Corp., she assumed all employees were
expected to dress in business formal attire each day. However, after being
there for a few days, she realized employees were allowed to dress casually
on Fridays. What aspect of team dynamics was illustrated in this scenario?
Answer
Choices
Correct
Answer (x)
Feedback
a.
X
b.
Consider This: These are
standards that determine
what behavior is appropriate
and inappropriate in a
group.
LO 9.2: Describe and
evaluate the different
dynamics that come into
play in team situations
c.
Consider This: These are
standards that determine
what behavior is appropriate
and inappropriate in a
group.
evaluate the different
dynamics that come into
play in team situations
d.
Consider This: These are
standards that determine
what behavior is appropriate
and inappropriate in a
group.
LO 9.2: Describe and
evaluate the different
dynamics that come into
play in team situations
Learning
Objective
LO 9.2: Describe and evaluate the different dynamics that come into play in team
situations
Topic/Concept
Understanding Team Dynamics
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Note: Here starts 5 Short Answer level questions
Question Title
SA Question 26
Assessment
Type
Essay
Question Stem
In terms of describing the development of a team, examine how a team
could be stuck in one or more phases.
Learning
Objective
LO 9.4: Analyze different approaches to improving teamwork
Topic/Concept
Approaches to Enhancing Teamwork
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
SA Question 27
Assessment
Type
Essay
Question Stem
Explain how work norms affect the behavior of the team members.
Learning
Objective
LO 9.2: Describe and evaluate the different dynamics that come into play in team
situations
Topic/Concept
Understanding Team Dynamics
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
SA Question 28
Assessment
Type
Essay
Question Stem
Discuss the features of various roles people can assume in a team.
Learning
Objective
LO 9.2: Describe and evaluate the different dynamics that come into play in team
situations
Topic/Concept
Understanding Team Dynamics
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
SA Question 29
Assessment
Type
Essay
Question Stem
Analyze and compare the differences between electronically mediated,
virtual teamwork, and live, face-to-face conversation.
Learning
Objective
LO 9.1: Explain the different elements of effective teamwork
Topic/Concept
Elements of Teamwork
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
SA Question 30
Assessment
Type
Essay
Question Stem
What are the functions one must perform to be part of a highly functional
team? Examine each in detail.
Learning
Objective
LO 9.1: Explain the different elements of effective teamwork
Topic/Concept
Elements of Teamwork
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Note: Here starts 5 Essay questions
Question Title
Essay Question 31
Assessment
Type
Essay
Question Stem
Perform an in-depth analysis on the characteristics that define an effective
team.
Learning
Objective
LO 9.1: Explain the different elements of effective teamwork
Topic/Concept
Elements of Teamwork
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
Essay Question 32
Assessment
Type
Essay
Question Stem
Compare and contrast the different functions that are critical to induce
effective group performance.
Learning
Objective
LO 9.4: Analyze different approaches to improving teamwork
Topic/Concept
Approaches to Enhancing Teamwork
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
Essay Question 33
Assessment
Type
Essay
Question Stem
Analyze the different phases of a group talk.
Learning
Objective
LO 9.4: Analyze different approaches to improving teamwork
Topic/Concept
Approaches to Enhancing Teamwork
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
Essay Question 3
Assessment
Type
Essay
Question Stem
Evaluate the importance of a team mission statement. Discuss on what
basis a team mission statement can be judged.
Learning
Objective
LO 9.3: Describe how to improve team dynamics
Topic/Concept
Improving Team Dynamics
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
Analyze It
Evaluate It
You Know
X
Question Title
Essay Question 35
Assessment
Type
Essay
Question Stem
Analyze the various differences between teams and groups.
Learning
Objective
LO 9.1: Explain the different elements of effective teamwork
Topic/Concept
Elements of Teamwork
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X