Testbank Questions
Title/Author: Beebe-Mottet
Chapter Number: 8
Question Counts Required:
Multiple Choice – 10 questions @ Bloom’s level: Understanding
10
Multiple Choice – 15 questions @ Bloom’s AAE
15
Short Answer – 5 questions @ Bloom’s AAE
5
Essay – 5 questions @ Bloom’s AAE
5
Total questions per chapter:
35
Note: Here starts 10 Multiple Choice Understanding level questions
Question Title
M/C Question 1
Assessment
Type
Multiple-choice
Question Stem
Which part of a résumé contains the management or supervisory positions
assumed by a person?
Answer
Choices
Answer
Correct
Answer (x)
Feedback
a.
Honors and
accomplishments
X
b.
Optional information and
references
Consider This: This section
also lists the awards,
achievements, and offices
held by a person.
LO 8.2: Evaluate the
different aspects of job
interviews
c.
Education and
experiences
Consider This: This section
also lists the awards,
achievements, and offices
held by a person.
LO 8.2: Evaluate the
different aspects of job
interviews
d.
Career objectives and
honors
Consider This: This section
also lists the awards,
achievements, and offices
LO 8.2: Evaluate the
different aspects of job
interviews
Learning
Objective
LO 8.2: Evaluate the different aspects of job interviews
Topic/Concept
Job Interviews
Difficulty
Level
Easy
(mark X where
applicable)
X
Skill Level
(mark X where
applicable)
Question Title
M/C Question 2
Assessment
Type
Multiple-choice
Question Stem
Which part of a résumé includes contact details of people who are willing to
authenticate a person’s character, skills, and abilities?
Answer
Choices
Answer
Correct
Answer (x)
Feedback
a.
References
X
b.
Accomplishments
Consider This: Usually, this
is provided at the end of a
résumé.
LO 8.2: Evaluate the
different aspects of job
interviews
c.
Career objectives
Consider This: Usually, this
is provided at the end of a
résumé.
LO 8.2: Evaluate the
different aspects of job
interviews
d.
Personal details
Consider This: Usually, this
is provided at the end of a
résumé.
LO 8.2: Evaluate the
different aspects of job
interviews
Learning
Objective
LO 8.2: Evaluate the different aspects of job interviews
Topic/Concept
Job Interviews
Difficulty
Level
(mark X where
applicable)
Easy
X
Skill Level
(mark X where
applicable)
Question Title
M/C Question 3
Assessment
Type
Multiple-choice
Question Stem
During appraisal interviews, Fournies’ studies are referred to by
interviewers to provide which type of feedback to employees?
Answer
Choices
Answer
Correct
Answer (x)
Feedback
a.
Corrective
X
b.
Negative
Consider This: This type of
feedback attempts to modify
harmful or inappropriate
behavior of employees.
LO 8.3: Analyze ways to get
the maximum benefit in an
appraisal interview
c.
Supportive
Consider This: This type of
feedback attempts to modify
harmful or inappropriate
behavior of employees.
LO 8.3: Analyze ways to get
the maximum benefit in an
appraisal interview
d.
Sensitive
Consider This: This type of
feedback attempts to modify
harmful or inappropriate
behavior of employees.
LO 8.3: Analyze ways to get
the maximum benefit in an
appraisal interview
Learning
Objective
LO 8.3: Analyze ways to get the maximum benefit in an appraisal interview
Topic/Concept
Appraisal Interviews
Difficulty
Level
(mark X where
applicable)
Easy
X
Skill Level
(mark X where
applicable)
Question Title
M/C Question 4
Assessment
Type
Multiple-choice
Question Stem
Which type of skill encompasses a person’s analytical reasoning abilities and
his or her comfort level at using various technologies?
Answer
Choices
Answer
Correct
Answer (x)
Feedback
a.
Transferable
X
b.
Job-related
Consider This: These skills
are helpful in conflict
management and group
problem-solving.
LO 8.2: Evaluate the
different aspects of job
interviews
c.
Adaptive
Consider This: These skills
are helpful in conflict
management and group
problem-solving.
LO 8.2: Evaluate the
different aspects of job
interviews
d.
Interview
Consider This: These skills
are helpful in conflict
management and group
problem-solving.
LO 8.2: Evaluate the
different aspects of job
interviews
Learning
Objective
LO 8.2: Evaluate the different aspects of job interviews
Topic/Concept
Job Interviews
Difficulty
Level
(mark X where
applicable)
Easy
X
Skill Level
(mark X where
applicable)
Question Title
M/C Question 5
Assessment
Question Stem
Which skills enable you to appropriately modify your behavior and actions
to diverse scenarios?
Answer
Choices
Answer
Correct
Answer (x)
Feedback
a.
Adaptive
X
b.
Transferable
Consider This: This is the
functional skill that helps get
things done.
LO 8.2: Evaluate the
different aspects of job
interviews
c.
Job-related
Consider This: This is the
functional skill that helps get
things done.
LO 8.2: Evaluate the
different aspects of job
interviews
d.
Communication
Consider This: This is the
functional skill that helps get
things done.
LO 8.2: Evaluate the
different aspects of job
interviews
Learning
Objective
LO 8.2: Evaluate the different aspects of job interviews
Topic/Concept
Job Interviews
Difficulty
Level
(mark X where
applicable)
Easy
X
Skill Level
(mark X where
applicable)
Question Title
M/C Question 6
Assessment
Type
Multiple-choice
Question Stem
In which part of a cover letter should you mention the reference to the ad
and the newspaper from which you came to know about the job opening?
Answer
Choices
Answer
Correct
Answer (x)
Feedback
a.
Introduction
X
b.
Body
Consider This: From this
part of a cover letter, an
employer will know the
position you are applying
for.
LO 8.2: Evaluate the
different aspects of job
interviews
c.
Action
Consider This: From this
part of a cover letter, an
employer will know the
position you are applying
for.
LO 8.2: Evaluate the
different aspects of job
interviews
d.
Conclusion
Consider This: From this
part of a cover letter, an
employer will know the
position you are applying
for.
LO 8.2: Evaluate the
different aspects of job
interviews
Learning
Objective
LO 8.2: Evaluate the different aspects of job interviews
Topic/Concept
Job Interviews
Difficulty
Level
(mark X where
applicable)
Easy
X
Skill Level
(mark X where
applicable)
Question Title
M/C Question 7
Assessment
Type
Multiple-choice
Question Stem
Which part of a résumé should contain the names of your former employers
and the time period when you worked with them?
Answer
Choices
Answer
Correct
Answer
(x)
Feedback
a.
Experience
X
b.
Personal details
Consider This: This part
describes the relevant roles
you worked in and a brief
description of your duties in
those roles.
LO 8.2: Evaluate the
different aspects of job
interviews
c.
Career objective
Consider This: This part
describes the relevant roles
you worked in and a brief
description of your duties in
those roles.
LO 8.2: Evaluate the
different aspects of job
interviews
d.
Optional information
Consider This: This part
describes the relevant roles
you worked in and a brief
description of your duties in
those roles.
LO 8.2: Evaluate the
different aspects of job
interviews
Learning
Objective
LO 8.2: Evaluate the different aspects of job interviews
Topic/Concept
Job Interviews
Difficulty
Level
(mark X where
applicable)
Easy
X
Skill Level
(mark X where
applicable)
Question Title
M/C Question 8
Assessment
Type
Multiple-choice
Question Stem
Which part of a résumé contains a candidate’s contact details?
Answer
Choices
Answer
Correct
Answer (x)
Feedback
a.
Personal information
X
b.
References
Consider This: In this part of
a résumé, you should write
your name, address, and
other personal details.
LO 8.2: Evaluate the
different aspects of job
interviews
c.
Experience
Consider This: In this part of
a résumé, you should write
your name, address, and
other personal details.
LO 8.2: Evaluate the
different aspects of job
interviews
d.
Optional information
Consider This: In this part of
a résumé, you should write
your name, address, and
other personal details.
LO 8.2: Evaluate the
different aspects of job
interviews
Learning
Objective
LO 8.2: Evaluate the different aspects of job interviews
Topic/Concept
Job Interviews
Difficulty
Level
(mark X where
applicable)
Easy
X
Skill Level
(mark X where
applicable)
Question Title
M/C Question 9
Assessment
Type
Multiple-choice
Question Stem
What is the first step in the preparation of an information-gathering
interview?
Answer
Choices
Answer
Correct
Answer (x)
Feedback
a.
Identifying the goal
X
b.
Deciding the procedure
Consider This: This process
generally involves such
aspects as investigating an
issue or an event,
conducting research, and
diagnosing and solving
problems.
LO 8.1: Discuss why
information-gathering
interviews are the most
c.
Setting the questions
Consider This: This process
generally involves such
issue or an event,
conducting research, and
diagnosing and solving
problems.
LO 8.1: Discuss why
information-gathering
interviews are the most
common form of interview
d.
Selecting the appropriate
person
Consider This: This process
generally involves such
aspects as investigating an
issue or an event,
conducting research, and
diagnosing and solving
problems.
LO 8.1: Discuss why
information-gathering
interviews are the most
common form of interview
Learning
Objective
LO 8.1: Discuss why information-gathering interviews are the most
common form of interview
Topic/Concept
Information-Gathering Interviews
Difficulty
Level
(mark X where
applicable)
Easy
X
Skill Level
(mark X where
applicable)
Question Title
M/C Question 10
Assessment
Type
Multiple-choice
Question Stem
In which stage of an interview does the processing of the interview notes
take place?
Answer
Choices
Answer
Correct
Answer (x)
Feedback
a.
Follow-up
X
b.
Preparation
Consider This: This process
involves reviewing the
questions and the
findings.
LO 8.1: Discuss why
information-gathering
interviews are the most
common form of interview
c.
Conducting
Consider This: This process
involves reviewing the
questions and the
interviewee’s responses and
summarizing the key
findings.
LO 8.1: Discuss why
information-gathering
interviews are the most
common form of interview
d.
Closing
Consider This: This process
involves reviewing the
questions and the
interviewee’s responses and
summarizing the key
findings.
LO 8.1: Discuss why
information-gathering
interviews are the most
common form of interview
Learning
Objective
LO 8.1: Discuss why information-gathering interviews are the most common form of
interview
Topic/Concept
Information-Gathering Interviews
Difficulty
Level
(mark X where
applicable)
Easy
X
Skill Level
(mark X where
applicable)
Note: Here starts 15 Multiple Choice Apply, Analyze, Evaluate level questions
Question Title
M/C Question 11
Assessment
Type
Multiple-choice
Question Stem
Sign Technologies is hiring for a new project. The advertisement says
candidates who have worked in specific roles with considerable experience
can apply. Which type of skill is Sign Technologies looking for, and how is it
beneficial?
Answer
Choices
Answer
Correct
Answer (x)
Feedback
a.
Job-related; to achieve
what is needed in a
specific position
X
b.
Adaptive; to adjust to a
variety of situations
Consider This: These types
of skills pertain to specific
roles in particular
professions.
LO 8.2: Evaluate the
different aspects of job
interviews
c.
Transferable; to establish
and maintain relationships
Consider This: These types
of skills pertain to specific
roles in particular
professions.
LO 8.2: Evaluate the
different aspects of job
d.
Communication; to speak
clearly, listen actively,
and solve customer
concerns
Consider This: These types
of skills pertain to specific
roles in particular
professions.
LO 8.2: Evaluate the
different aspects of job
interviews
Learning
LO 8.2: Evaluate the different aspects of job interviews
Objective
Topic/Concept
Job Interviews
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
M/C Question 12
Assessment
Type
Multiple-choice
Question Stem
Matthew is looking for a job. Apart from his professional experience, he has
done volunteer work for Greenpeace. How should Matthew categorize such
additional experiences, and how will it help in his career?
Answer
Choices
Answer
Correct
Answer (x)
Feedback
a.
Optional information;
because it is relevant to
his objective and the job.
X
b.
Education; because it lists
for the reader his major,
degree, graduation date,
and the institution he
attended.
Consider This: This section
also includes the places a
person may have traveled,
the computer skills he or
she may possess, or other
pertinent experiences.
LO 8.2: Evaluate the
different aspects of job
interviews
c.
Accomplishments;
because it lists any
awards, honors, offices
held, or other leadership
responsibilities he may
Consider This: This section
also includes the places a
person may have traveled,
the computer skills he or
she may possess, or other
LO 8.2: Evaluate the
different aspects of job
interviews
d.
Career objective; because
it gives the reader a quick
idea as to what he is
seeking from his
profession.
Consider This: This section
also includes the places a
person may have traveled,
the computer skills he or
different aspects of job
interviews
Learning
Objective
LO 8.2: Evaluate the different aspects of job interviews
Topic/Concept
Job Interviews
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
M/C Question 13
Assessment
Type
Multiple-choice
Question Stem
Despite performing at a high standard throughout the year, Tara did not
receive any feedback during the appraisal cycle. Thus, she was neither
promoted nor given a raise. This began to adversely affect Tara’s
performance, and three months later, her manager congratulated her on a
job well done over the past year. What should the manager have done
differently in this scenario?
Answer
Choices
Answer
Correct
Answer (x)
Feedback
a.
Make feedback timely
X
b.
Make feedback frequent
Consider This: This process
describes how quickly you
provide feedback to
someone following the
performance of appropriate
behaviors.
LO 8.3: Analyze ways to get
the maximum benefit in an
appraisal interview
c.
Make feedback
Consider This: This process
provide feedback to
someone following the
performance of appropriate
behaviors.
LO 8.3: Analyze ways to get
the maximum benefit in an
appraisal interview
d.
Make feedback specific
Consider This: This process
describes how quickly you
provide feedback to
someone following the
performance of appropriate
behaviors.
LO 8.3: Analyze ways to get
the maximum benefit in an
appraisal interview
Learning
Objective
LO 8.3: Analyze ways to get the maximum benefit in an appraisal interview
Topic/Concept
Appraisal Interviews
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
M/C Question 14
Assessment
Type
Multiple-choice
Question Stem
Despite performing better than the other members of the marketing team
during the previous three financial quarters, Alma was not provided with a
sufficient amount of supportive feedback. Since she thrives whenever her
manager backs her, this lack of support made Alma feel underappreciated.
What should the manager do in this situation?
Answer
Choices
Answer
Correct
Answer (x)
Feedback
a.
Make feedback frequent
X
b.
Make feedback timely
Consider This: This
technique involves
supportive feedback to be
communicated on a regular
basis, not just once a year
during the appraisal
interview.
LO 8.2: Evaluate the
different aspects of job
interviews
c.
Make feedback
appropriate
Consider This: This
technique involves
supportive feedback to be
communicated on a regular
basis, not just once a year
during the appraisal
interview.
LO 8.2: Evaluate the
different aspects of job
interviews
d.
Make feedback specific
Consider This: This
technique involves
supportive feedback to be
communicated on a regular
basis, not just once a year
during the appraisal
interview.
LO 8.2: Evaluate the
different aspects of job
interviews
Learning
Objective
LO 8.2: Evaluate the different aspects of job interviews
Topic/Concept
Job Interviews
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
M/C Question 15
Assessment
Type
Multiple-choice
Question Stem
A sales team comprising Lleyton from Australia, Li from China, and Sid,
from India were having numerous conflicts and disagreements during the
course of a project. Their diverse cultures were acting as a barrier to
effective communication, and hampering the team’s productivity. In this
situation, which types of skills are required to be adopted?