Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource
33. You are the executive director of the local animal humane society. A staff member you
supervise has been working at the society for less than one year. At the six-month, you discuss
with this employee that they seem to have mastered the basic tasks of the job but not the more
difficult tasks. You have noticed lately that they seem a bit disillusioned about the job and the
process of caring for these animals that seem so sad to be in the facility. Based on the Situational
Leadership® Approach, which leadership style should you exhibit?
a. Delegating
b. Supporting
c. Coaching
d. Directing
34. You are the executive director of the local animal humane society. A staff member you
supervise has been working at the society for about one year. At the annual performance
evaluation review, you share that you are pleased to see the employee has mastered both the
basic and more difficult tasks of the job. You notice, however, that this employee still lacks the
confidence and motivation to take on new tasks. Based on the Situational Leadership®
Approach, which leadership style should you exhibit?
a. Delegating
b. Supporting
c. Coaching
d. Directing
35. You are the executive director of the local animal humane society. You hired a staff member
four weeks ago. You notice this new employee cheerfully interacting with other staff and
potential adopters and daily attempting to learn new tasks. It is clear this employee needs more
time and help learning the correct policies and methods to complete the work, and when you
share this information, the employee readily accepts these directions. Based on the Situational
Leadership® Approach, which leadership style should you exhibit?
a. Delegating
b. Supporting
c. Coaching
d. Directing